Dave Mungenast St. Louis Honda

I gave a great review to St. Louis Honda and Craig Newport because I think I was treated fairly and with great courtesy. I was really still looking but found a car that I liked and was not pushed to Newport because I think I was treated fairly and with great courtesy. I was really still looking but found a car that I liked and was not pushed to buy now. I came back the next day and closed the deal on a car I am really enjoying and the Certified sticker meant a lot to a single woman looking for a car. Craig was great with information and answered all my questions AND the interest rate was great, too. More

After my car got totalled I had to do unplanned and quick car shopping. I read Consumer Reports, then visited several dealers. I explained that I was looking for a small, fuel efficient quality car with perh car shopping. I read Consumer Reports, then visited several dealers. I explained that I was looking for a small, fuel efficient quality car with perhaps a bit more cargo space. After showing me smaller cars, at a couple of dealers the salesman kept on asking me if I would rather look at SUVs. Repeatedly. At one I tested a Fiesta, commented that it was a nice car, but the ride seemed pretty noisy and rough, and found out that a tire was almost flat. The salesmen didn't offer to get me another Fiesta to try, then when I wanted to test a Focus, found he had gotten the keys to the only stick on the lot, and again didn't offer to get another. Here I am needing to buy a car and he didn't seem too interested in selling one to me. That wasn't the case at Mungenast St. Louis Honda. Sam Martin was very knowledgable about the cars and obviously enthusiastic about Hondas, and willing to do what was necessary to sell me a car, but without the hard-sell pressure. We discussed what I was looking for, and he didn't try to pressure me into something bigger and more expensive. He showed me the Fit, test drove it, then showed me the Civics and told me about the 2011 vs the new 2012, and I took another test drive. I said I liked the Civic, but needed to look at more cars, and again Sam didn't try to pressure me to buy on the spot, only told me again how great Hondas were and the level of service that Mungenast provides. Went back the next day after testing a couple of other brands, told Sam I had tried a car that was nice but didn't do turns well, could I try a Civic on some back roads? Sam got me a Civic and went on a drive back behind the dealership that showed that yes, the Civic handled quite well on turns. At that point I was pretty sold on the Civic, but didn't want to make a decision right then and again there was no pressure, just a reminder about Honda quality. I decided to buy a Civic a couple of days later, and the process went fairly quickly despite a snag with financing that got worked out. When I picked up the car Sam made sure that it was absolutely sparkling clean and showed me the features and how to work the tech. If you're not willing to work for the sale and enthusiastic about what you're selling, why should I buy from you, whatever it is you're selling? Sam and Mungenast Honda were definitely enthuiastic about Hondas and willing to do what they had to do to make the sale. I really love my new Civic! More

This dealer does not use pressure sales tactics. Left a VW dealer due to the pushiness of the sales team. Bought my last two cars at this dealer and now am pretty sure the next time around I'll go back. Th VW dealer due to the pushiness of the sales team. Bought my last two cars at this dealer and now am pretty sure the next time around I'll go back. They realize you may need time to make a decision when buying a car and do not try and rush any of the process. More

great customer service,Friendliness,Quality of Work is good. nice car price, Surprisingly good power for a six cylinder Interior quality is good for a car this price Easy to use controls Smooth ride good. nice car price, Surprisingly good power for a six cylinder Interior quality is good for a car this price Easy to use controls Smooth ride Handles great has great passing power looks great safe great headlights More

I recently purchased a new 2011 Honda Civic SI from Dave Mungenast Honda in South County. I've got to say that I thoroughly enjoyed my buying experience for a number of reasons. 1) I actually started the in Mungenast Honda in South County. I've got to say that I thoroughly enjoyed my buying experience for a number of reasons. 1) I actually started the inquiry by working through their website. It was intuitive, easy to navigate and when I started to get more serious about the purchase I was able to inquire about the vehicle I chose quickly and easily. 2)Once I'd made my initial contact via the website I was contacted by Randy Graves the dealership's Internet Manager within minutes. 3) The dealership sent me 9 finance options before I even walked in the door. It was all so easy. I made an appointment to meet Randy later the same day. Once I arrived he explained the dealerships process, had my car appraised then took me for a test drive in the car I chose. Throughout the process Randy and the rest of the team at the dealership took a positive, professional approach to selling me a car. He made the process easy and answered all of my questions along the way. Once I'd determined that I wanted to go forward with the deal we'd agreed upon, Randy introduced me to Dave Gierse, the Business Manager. Once again, Dave was so easy to work with. This has been one of the best experiences I've had buying a car and I'd highly recommend work with both Randy and Dave. Thanks, Burnis More

Car buying has always been perceived by me as one of life's necessary evils, somewhat akin to the dentist and taxes. This is coming from a corporate sales rep so even I was jaded The experience OI h life's necessary evils, somewhat akin to the dentist and taxes. This is coming from a corporate sales rep so even I was jaded The experience OI had with Rick Brennan at St. Louis Honda was nothing like that. In fact it was more of an honest discussion of wants and needs on the cars (I also bought a used one for my daughter) we were looking at There was no shuck and jive just honest conversation. I would highly recommend Rick, he new his stuff and there was no fast shuck and jive. If all sales professionals behaved this way it would be far better for everyone. More

I am the kind of person that dreads getting a new car. The last time I got a car was in 2002. Gina Bommarito was very nice to deal with, answered all my questions and returned any calls I made to her pro The last time I got a car was in 2002. Gina Bommarito was very nice to deal with, answered all my questions and returned any calls I made to her promptly. I am happy with my new Honda Fit and love the leather interior work done (it is beautiful). I would recommend St. Louis Honda and Gina to anyone. More

Hi, I just wanted to tell you how pleased we were with Hi, I just wanted to tell you how pleased we were with the service we received from Robert Carroll! He was so Helpful and still is by the way. My hu Hi, I just wanted to tell you how pleased we were with the service we received from Robert Carroll! He was so Helpful and still is by the way. My husband and I had been discussing purchasing a new Honda CRV for a while but, just didn't want to commit to a car payment! We made a call to Dave Mungenast St. Louis Honda on a late Monday evening. We talked to Rob and he told us about the very very low finance rate that was about to end that night and we decided to come on in and see for ourselves. Well, with Robs hard work and fast service, we actually picked up our new CRV on Tuesday after work! I was very impressed with Rob as he went out of his way to make this possible for us. He stayed late Monday and Tuesday and had all the paperwork ready when my husband came in on his late lunch break. Not to mention that he actually picked him up as well! We have always done business with Dave Mungenast as far back as when he opened a shop on Gravois in South St. Louis. That was what made me want to come back there for my CRV and we are soo glad we did! Thank You, Kathy and Jim Fowler More

I was at another St Louis dealership and had an almost comically bad experience-- very hokey and poor service and was treated like I was a know nothing St Louis Honda was attentive and I felt a little le comically bad experience-- very hokey and poor service and was treated like I was a know nothing St Louis Honda was attentive and I felt a little less like I was being taken advantage of in the whole new car buying game More

I appreciated all the efforts the guys put in to get me financing via Honda USA. Still dont understand why Honda US will not finance me on the fact that I am Canadian...I have owned Honda's before with Hon financing via Honda USA. Still dont understand why Honda US will not finance me on the fact that I am Canadian...I have owned Honda's before with Honda Canada. Anyway, good experience. Only negative would be that the they should communicate more with customers to give status on progress. I had to call many times, left messages and no one would call back in a timely fashion. I also had to go to the dealer a few times to get answers, status and get it going.... I have already recommended the dealer to co-workers. More