Dave Mungenast St. Louis Honda

I purchased a used car for my daughter. There was a lot of special paper work that my daughter and I required to meet some unique needs that we had. Javier was awesome in accommodating us. Jerry helped me of special paper work that my daughter and I required to meet some unique needs that we had. Javier was awesome in accommodating us. Jerry helped me initially when I came in. The next day I decided to buy the car before someone else purchased it. It was Jerry's day off, so Howard helped me out with a great attitude of service and genuine concern. A couple days after driving it, the transmission failed. My daughter lives about an hour and a half away. At no charge to her, they sent a tow truck all the way out there to pick the car up. They then sent someone out there to take her to get a rental car at their expense. They replaced the transmission at no charge. Every time we have been there they have been very meticulous about their care and service to us. Jerry followed us around the dealership as we went through every process to make sure we were given exceptional service. As a bonus, they give their customers free car washes at either of their dealerships. I'm confident that I could have purchased a similar car for less money. However, I felt it was good to pay a little more to have that peace of mind to buy from a business with a good reputation of excellent customer service. I'm so glad that I made the decision to make my purchase with them. More

I emailed the dealership Rebecca got back with me quickly and gave me a great price. I came in she showed me the car and she was very knowledgeable about her product. I would definitely buy there again. than and gave me a great price. I came in she showed me the car and she was very knowledgeable about her product. I would definitely buy there again. thank you for my new civic. More

Joe was upfront, honest and freindly.. He answered all my questions and returned my emails promptly. He still emails me to see if we have any questions, which I have never experienced before when purchaseing questions and returned my emails promptly. He still emails me to see if we have any questions, which I have never experienced before when purchaseing a car. More

Jerry was so awesome! He was friendly and helpful, knowledgeable, and was definitely all about helping us by getting us into a nice, dependable vehicle. We will definitely refer any and everyone we kn knowledgeable, and was definitely all about helping us by getting us into a nice, dependable vehicle. We will definitely refer any and everyone we know when they want to purchase a vehicle! We will also purchase any future vehicles with Mungenast! You guys rock! Thank you!! More

Awesome experience again. Our go-to dealership and our go-to salesperson! Its like having a family member working at an auto dealership. Highly Recommend! go-to salesperson! Its like having a family member working at an auto dealership. Highly Recommend! More

After the first test drive of a Honda CRV, the customer service from this dealership was great. When we walked through the door that first day, we did not feel overwhelmed or pressured at all. We worked service from this dealership was great. When we walked through the door that first day, we did not feel overwhelmed or pressured at all. We worked with Gina Bommarito during the whole process. The first day she asked us what we wanted in a new car and that is exactly what she provided us to test drive. This was great. In previous experiences, many dealerships will ask you the same question, but bring out a car that is thousands of dollars more with leather seats and special trim. Not here, and my wife appreciated that very much. I also appreciated that she not only spoke with me (the man), but also included my wife (the bread winner) in the conversation as well. The buying experience went well. Gina worked with us and I feel we got a fair price for our CRV. In the dealings we were supposed to have heated seats installed (after market). This was part of the reason we went with the CRV because we knew we could get the same on a Subaru Forrester. After my wife picked the car up from the install, she was told that they were only able to install the heating mechanism on the driver side seat. This about sent me over the edge because we had paid (and were promised) the heated seats. To make a long story short, my wife called Gina the next day and explained to her what had happened. Gina apologized and spoke with her manager. Both were extremely apologetic and after a conversation with the installation company, explained that they (the dealership) were given the wrong information. Both the manager and Gina worked with us to right the wrong in a timely manner. They gave us the option to have our money returned to us (with a free heated seat) or bring the car back and upgrade to the next level for a minimal fee. No one likes to be inconvenienced, but I feel like both Gina and the manager did an awesome job correcting the issue. In addition to this, there were various calls made to me, from Gina and various other representatives from the dealership, checking to make sure we were pleased and if we had any other questions. I have worked in customer service for 10+ years and can say that Mungenast Honda does a great job in trying to accommodate and please their customers. I am generally unimpressed, as of late, with the customer service of most companies, but Mungenast Honda is setting a new standard. More

Great service! Willing to go the extra mile to get me exactly what I wanted. Friendly salesman. I have already recommended to friends and family. I WILL be back to see Eric for my next purchase. Without exactly what I wanted. Friendly salesman. I have already recommended to friends and family. I WILL be back to see Eric for my next purchase. Without a doubt the best buying experience I've had. Anytime I call with questions both Eric and Tom couldn't be more helpfull. Top notch guys at a top notch dealership! More

Worked with Jerry Webb buying my car, by far one of the best sales rep I've meet. Very honest, friendly and straightforward. Javier Terrazas, was also awesome, found the best financing for me, and laid it best sales rep I've meet. Very honest, friendly and straightforward. Javier Terrazas, was also awesome, found the best financing for me, and laid it out and explained it phenomenonly. More

I let Kurt know what I was looking for and how much I had to spend. He went over all the cars available then showed me the car he felt would be best for me. I was very comfortable dealing with Kurt. He an to spend. He went over all the cars available then showed me the car he felt would be best for me. I was very comfortable dealing with Kurt. He answered all of my questions and I felt he was honest and straight forward. I will recommend Kurt to all my friends and family interested in purchasing a used car. More

Day after we purchased a used 2007 Civic Hybrid, IMA warning came on, dealer’s service center confirmed error codes. They replaced hybrid battery free. warning came on, dealer’s service center confirmed error codes. They replaced hybrid battery free. More