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Dave Kirk Automotive - Service Center

Crossville, TN

4.6
199 Reviews

199 Reviews of Dave Kirk Automotive - Service Center

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March 25, 2025

I got an oil change and tire rotation. Waited for the service and drove away. No issues. More

by yendor7654
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
March 23, 2025

295 dollars for an oil change and it took almost 2 hours to accomplish. So oil change on two vehicles took most of the day. More

by rpmoyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No specific
March 23, 2025

Usually responsive to any issues. The staff is very good and let's you know what is going on with vehicle. More

by JLOVERN94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital Air Strike
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2025

Poor communication when assessment was made about the vehicle along with lack of compassion or empathy More

by jas
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tom Nastri
2.0
This rating includes all reviews, with more weight given to recent reviews.
Digital Air Strike
2.0
This rating includes all reviews, with more weight given to recent reviews.
Will Hough
2.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2025

Overall dealership is very good. First service visit for me after purchasing a new Sierra. I wasn't called when my vehicle was finished. Actually was outside speaking with salesman a More

by kirb518
Recommend Dealer
Yes
Employees Worked With
Matt Rinehart
March 22, 2025

this is my first interface with service since Micheal Brolen left. I don't remember the new person but everything worked out well.. More

by gary.hendershot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital Air Strike
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 17, 2025

Great team and always kept me informed about when the parts were coming in and quickly installed More

by lopezranch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept, Kevin and Matt
March 17, 2025

Great dealership all the staff is friendly and knowledgeable. We drive over an hour to service our car at a Dave Kirk More

by nickshann1016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Nastri
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 17, 2025

It was fine. Good service. Knowledgeable people. They fixed the problem in a timely fashion. More

by BSTANTON1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Nastri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Digital Air Strike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Hough
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 16, 2025

The service was excellent, from arrival to receiving the car back from service, really liked that I received text and email notification on the car service status. More

by Srherron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Nastri
5.0
This rating includes all reviews, with more weight given to recent reviews.
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