Dave Kirk Automotive - Service Center

Scott Elmore is always great to deal with, he is the reason I continue to go to Dave Kirk for service on our cars. reason I continue to go to Dave Kirk for service on our cars. More

Got my recall service done in a swift manner. . Which enabled me to make other appointments. . Which enabled me to make other appointments. More

Great service department. All of the employees were very helpful. They were knowledgeable and completed everything I asked of them. All of the employees were very helpful. They were knowledgeable and completed everything I asked of them. More

Jason Reed is an absolutely amazing salesman that goes above and beyond for his customers. above and beyond for his customers. More

The service department was very quick and convenient! The waiting area was clean and comfortable, which made the short wait seem even shorter. The waiting area was clean and comfortable, which made the short wait seem even shorter. More

The service department was very quick and efficient. They were very professional and polite. The waiting room was very comfortable had all the amenities. They were very professional and polite. The waiting room was very comfortable had all the amenities. More

Very helpful go out of their way to help you Anthony was super helpful and very nice super helpful and very nice More

Really don’t like the sales department at all . Very low quality and under trained in the product they are selling Very low quality and under trained in the product they are selling More

I visited on a Thursday and was informed that the part I needed would have to be ordered. I scheduled an appointment for Monday and dropped off my vehicle as planned. After calling three times to check on t needed would have to be ordered. I scheduled an appointment for Monday and dropped off my vehicle as planned. After calling three times to check on the status, I finally reached someone and was told the part would need to be ordered again, and that warranty approval was still pending. I then set up another appointment for Wednesday and decided to wait during the installation. However, I was informed that the warranty had not been approved. This should have been handled when I first came in and was told the part needed to be ordered. Instead, I ended up wasting two additional days trying to resolve an issue that should have been addressed right away. To make matters worse, after contacting the warranty company that should have happened when the appointment was originally made a week earlier, I was told the part wasn’t covered—despite it clearly failing and my warranty being advertised as "bumper-to-bumper." It should not have taken three trips and a full week to find out the part wasn’t covered. The entire process was frustrating and poorly handled. More

I have been going there for years and have no issues with the service they provide or the workers themselves. the service they provide or the workers themselves. More