Dave Kirk Automotive

Stay away!! Lies is the reason. I went to buy a truck here and the sales person pulled a bait and switch. They told us the price was mid 20s and when we got to the paper work the price jumped to 32,000. here and the sales person pulled a bait and switch. They told us the price was mid 20s and when we got to the paper work the price jumped to 32,000. I told them my income and they doubled it on paper. They where going to set us up for failure!!! More

I have been doing business with them for 17 years. We have have 4 vehicles in our family and will go nowhere else for sales or service. It’s the people that work here that makes the difference. Jason, have have 4 vehicles in our family and will go nowhere else for sales or service. It’s the people that work here that makes the difference. Jason, David and Todd in sales are great. Kevin the service manager takes care of all our needs. More

I will NEVER EVER DO BUSINESS WITH THIS PLACE AGAIN . THEY TELL YOU ONE THING AND TAKE YOUR CAR /TRUCK APART AND THEN TELL YOU !!! Oh are Rates are this . And your Extended WARRANTY ONLY PAY THIS PRICE F THEY TELL YOU ONE THING AND TAKE YOUR CAR /TRUCK APART AND THEN TELL YOU !!! Oh are Rates are this . And your Extended WARRANTY ONLY PAY THIS PRICE FOR LABOR. So then. YOUR TOTALLY “xxxx “ . Because they have your vehicle apart and can’t do anything!!! THEY ARE VERY RUDE AND DON’T KNOW WHAT THERE DOING DO NOT GO THERE TO BUY OR GET YOUR VEHICLE WORK ON !!! CROSSVILLE TN GIVE THEM A ZERO !!!! More

I will never do business with this dealer again because I purchased a new 2020 gmc Sierra with tire problems and they will not do anything about it every time I call they keep making you talk to the same rud purchased a new 2020 gmc Sierra with tire problems and they will not do anything about it every time I call they keep making you talk to the same rude lying person and they will never let you talk to the gm More

Poor body shop workmanship My 2017 Canyon was unfortunately damaged by someone else's negligence. Kirk Automotive was recommended by my insurance carrier and since the truck was My 2017 Canyon was unfortunately damaged by someone else's negligence. Kirk Automotive was recommended by my insurance carrier and since the truck was purchased from Kirk, it only seemed logical to have their body shop handle the repairs to the two drivers side doors. After their third attempt to make the repairs, they finally got the two doors straight. No more dents or wrinkles. Problem now is the doors no longer match the rest of the truck color. The painter and the body shop foreman both agree the color does not match and the cause is there are too many coats of base and intermediate color on the doors. Well duh, if the doors would have been straightened correctly the first time, maybe the color would match. Now their solution is to repaint the two drivers side fenders in an attempt to "blend" the paint. More

ESTIMATE Freindly clean fast. They were good about explaining what’s good or bad. My only issue is that when there’s work to be done on your vehicles ??. They Freindly clean fast. They were good about explaining what’s good or bad. My only issue is that when there’s work to be done on your vehicles ??. They need to PRINT THE ESTIMATE out by computer ?? NOT A HAND written paper on back of something else. A complete break down of what work.... parts... charges will be done More

A blessing I was in a terrible spot with a lease and needed some help on what to do. I went to a different dealership on Friday, they didn’t want to help me or e I was in a terrible spot with a lease and needed some help on what to do. I went to a different dealership on Friday, they didn’t want to help me or even offer suggestions. I called Dave Kirk and talked to Bob, he was helpful. I decided to go on Saturday to see what they might be able to do or suggest. The whole dealership was pleasant, kind and helpful. They all pulled together to make something work for me and got me in a new car. I’m very grateful for the folks at Dave Kirk in Crossville. Thank you so much! More

Vacation interrupted My sister, best friend and I were driving from Texas via Alabama to Pennsylvania when, in the middle of a Saturday afternoon, my 2010 Chevy HHR litera My sister, best friend and I were driving from Texas via Alabama to Pennsylvania when, in the middle of a Saturday afternoon, my 2010 Chevy HHR literally stopped in a curve on the way up a mountain on Tennessee 52. A very nice lady and her son helped us get my car off the road and got us a tow truck. We were towed into Dave Kirk Chevrolet in Crossville around 2:15. We met up with Jace Cowell there and couldn't have been put in better hands. Mr. Cowell explained everything succinctly and made the three of us feel as much at home as he could. Mr. Cowell kept in touch with us at every step to getting my car repaired and even followed up with me a few times to ensure we got home safely. He was awesome!! I'd like to also thank Richard for doing the work on my car, Charles Strayer for comping our lunch from The Beef and Barrel, the ladies in the office and LeeAnn (I think that's her name; sorry if I'm wrong) who was also working Saturday July 29, 2017 and helped us with all our stuff. She put 3 suitcases, 3 ice chests, several boxes and a bunch of other stuff in my rental that they had unloaded from my HHR. I've been home 3 1/2 weeks now and just learned of this website when I bought a new 2017 Chevy Trax from All American Chevrolet of Killeen on August 14th. (Love the Trax!) Just wanted to let everyone know I had a great experience with Jace Cowell and others at Dave Kirk Chevrolet under very trying circumstances. More