
Dave Hallman Chevrolet
Erie, PA
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Recently my Step-Son Daniel brought in his Chevy Equinox after a Deer slammed in the front quarter panel to the body shop. The initial body repair was fine, but after my son drove off the lot he noticed the after a Deer slammed in the front quarter panel to the body shop. The initial body repair was fine, but after my son drove off the lot he noticed the vehicle had an engine problem. Daniel returned the vehicle back to service and they determined the engine was out of oil and had low compression and your guys quoted about $4000 in repair. My son explained it never acted like that before the repair and they backed it up with a Post Engine Diagnostic test. My son recently purchased this Equinox about 6 months prior to the deer accident. So we decided to get a second opinion from the owner of North East Auto Gallery John. We also asked Hallmans for a Pre-Scan of the vehicle before the repair but no one could find it, even-though Hallman’s billed State Farm for one? John said that he thought it was a On-Board Computer located on the same side as the Deer damage. So they replaced this computer and the vehicle runs fine now…This repair was over $1500 however we paid for this out of pocket because you told the insurance company it wasn’t caused by the deer accident …not to mention vehicle rental over $1000. Firstly, I felt Mark acted improperly and didn’t realize this computer could be damaged. Plus, he was a poor listener.. Secondly, this could have possibly been avoided with a Pre-Scan Diagnostic Test, but it couldn't be found…Lastly, is the monetary loss and discomfort dealing with your Service & Body Shop. This was poor work and was difficult to defend. David Hallman You have always been a fair man and thought you should know. Time to own up to this mistake. ….oh and I am an Ex-Employee of Hallmans. More
Salesman (Scott) was great. No issues with the purchase. Inventory still low for new cars, but we were able to navigate the purchase when vehicle was still en route. Prepare t No issues with the purchase. Inventory still low for new cars, but we were able to navigate the purchase when vehicle was still en route. Prepare to be lowballed on your trade in. Would recommend getting other offers on your trade in before negotiating with them otherwise you are more likely to get a bad deal. Other than that, my experience was fine. More
I’m not knowledgeable of cars or mechanics at all but I have nothing but trust in the team at Dave Hallman. Frank was very helpful throughout the process and all staff I encountered were very polite to me. have nothing but trust in the team at Dave Hallman. Frank was very helpful throughout the process and all staff I encountered were very polite to me. More
Customer Service was horrible, Service overcharged me for the maintenance of my vehicle only to find out a few days later the problem I took my vehicle in for wasn't fixed when I contacted Service it took th the maintenance of my vehicle only to find out a few days later the problem I took my vehicle in for wasn't fixed when I contacted Service it took them almost 3 weeks to get my vehicle back in for a appointment. They tried charging me an additional 1600.00 dollars and when I asked the Service Manager why on my second visit he didn't give me a distinct answer just was worried about me taking the risk and paying more money even though my Vehicle wasn't fixed. Hallmans isn't a trustworthy facility and definitely wasn't satisfied and I'm out of 615.00 dollars for a issue that was Never fixed at Hallmans. I wouldn't recommend the facility for any service. Poor Customer Service. More
In the 40 years I have patronized Hallman, I have always been more than satisfied with their work , products, and service. They have treated me well and always with courtesy. I consider them to be the bes been more than satisfied with their work , products, and service. They have treated me well and always with courtesy. I consider them to be the best dealership in the Erie area, bar none. More
I purchased a used vehicle from Dave Hallman Chevrolet late last year (via salesman Jarrod, who was incredible throughout the entire process), and went back recently for my first AutoButler service. The r late last year (via salesman Jarrod, who was incredible throughout the entire process), and went back recently for my first AutoButler service. The rep (Joel) was personable and professional, and the tech (Tommy) did an incredible job. I couldn't have asked for a better experience, and would recommend this dealer to everyone, for both a vehicle purchase and/or service. More
I have recently been have a lot of issues with my Chevy equinox every time I have been at the shop Mark has been such a pleasure to work with! He’s always kind and explains exactly what needs fix and why. equinox every time I have been at the shop Mark has been such a pleasure to work with! He’s always kind and explains exactly what needs fix and why. Not knowing much about cars I find it very helpful that he takes the time to make sure I understand more about the process and reasons why I’m having issues. More
Having spent 35 years in the customer service industry I always recognize good as well as bad service. Everyone at Hallman Chevrolet provides outstanding, 5 star customer service on every transaction. always recognize good as well as bad service. Everyone at Hallman Chevrolet provides outstanding, 5 star customer service on every transaction. More