Dave Hallman Chevrolet
Erie, PA
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Great service department Mark is always helpful and friendly we usually have the same tech work on our vehicles and he always does an excellent job. I enjoy the service that is always great check in to friendly we usually have the same tech work on our vehicles and he always does an excellent job. I enjoy the service that is always great check in to shuttle service to the return of our vehicle. More
Work done in a timely manner and appreciated the ride home and then back to the dealership instead of having to sit and wait for my car while at the dealership. home and then back to the dealership instead of having to sit and wait for my car while at the dealership. More
Wish I could give negative stars ratings. First of all, I am thankful my daughter and grandkids are living, they could have died from what happened . I tried to help daughter, as her Suburban First of all, I am thankful my daughter and grandkids are living, they could have died from what happened . I tried to help daughter, as her Suburban needed inspection, with emission parameter. I called from Cleveland, Ttalked to a Mark, and he referred me to a Rick. Daughter was coming home in Pennsylvania, so we would drop it off, have inspection, oil change , tire rotation done. This Rick (not sure if I indicated correct man, as I did not know name, but presuming only Rick in Service) somehow detected Dad was helping his 9 month pregnant daughter. He quickly told us we needed to replace all fluids, and so much more - to the tune of about $1600.00. We were tired, vulnerable, arrived just before they closed, and I agreed to all his spiel in the interest of protecting daughter and kids. I left, then called and he could not be reached. Called at 7:30 am, when they said he would be in next day, and he told me they already drained all the fluids, after I told him to do only what I initially asked for. Not only that, he told me the tires (new that I had just had put on recently!) showed cords, worn, and he had to replace one, and put a used one on as I was so disgusted, as a favor, at no cost. We were to pick vehicle up on way back to Cleveland, and they were closed, so keys left in vehicle. I got there, and he put a bald tire on my daughter's car! I was livid. She had to drive back home like that, with grandkids ! Criminal, and after they inspected it, he put a bald tire on! Immediately took it to dealer in Cleveland to put another new tire on, and they could not believe it, but, life. I contacted Chevrolet, and more, but, since I was not the owner, could not do much. Daughter and husband resident physicians, so they were busy and could not help. Just criminal, I will never forget this despicable scammer. At the time this dealership was in the papers for so many other scams, and for the life of me I don't know how they survived all the press and descriptions of what they did. Again, I am happy daughter and grandkids were not hurt or killed on way home with that bald tire. Please check the past history of this dealership, and be very , very wary if you encounter this Rick fellow in service, if he still works there. More
We found a vehicle we liked got approved the salesman called us had us come in and we get there and he says sorry the vehicles sold....why have us drive from NY if you sold the car...won't ever buy from called us had us come in and we get there and he says sorry the vehicles sold....why have us drive from NY if you sold the car...won't ever buy from them More
Recently my Step-Son Daniel brought in his Chevy Equinox after a Deer slammed in the front quarter panel to the body shop. The initial body repair was fine, but after my son drove off the lot he noticed the after a Deer slammed in the front quarter panel to the body shop. The initial body repair was fine, but after my son drove off the lot he noticed the vehicle had an engine problem. Daniel returned the vehicle back to service and they determined the engine was out of oil and had low compression and your guys quoted about $4000 in repair. My son explained it never acted like that before the repair and they backed it up with a Post Engine Diagnostic test. My son recently purchased this Equinox about 6 months prior to the deer accident. So we decided to get a second opinion from the owner of North East Auto Gallery John. We also asked Hallmans for a Pre-Scan of the vehicle before the repair but no one could find it, even-though Hallman’s billed State Farm for one? John said that he thought it was a On-Board Computer located on the same side as the Deer damage. So they replaced this computer and the vehicle runs fine now…This repair was over $1500 however we paid for this out of pocket because you told the insurance company it wasn’t caused by the deer accident …not to mention vehicle rental over $1000. Firstly, I felt Mark acted improperly and didn’t realize this computer could be damaged. Plus, he was a poor listener.. Secondly, this could have possibly been avoided with a Pre-Scan Diagnostic Test, but it couldn't be found…Lastly, is the monetary loss and discomfort dealing with your Service & Body Shop. This was poor work and was difficult to defend. David Hallman You have always been a fair man and thought you should know. Time to own up to this mistake. ….oh and I am an Ex-Employee of Hallmans. More
Salesman (Scott) was great. No issues with the purchase. Inventory still low for new cars, but we were able to navigate the purchase when vehicle was still en route. Prepare t No issues with the purchase. Inventory still low for new cars, but we were able to navigate the purchase when vehicle was still en route. Prepare to be lowballed on your trade in. Would recommend getting other offers on your trade in before negotiating with them otherwise you are more likely to get a bad deal. Other than that, my experience was fine. More