Back

Dave Gill Chevrolet - Service Center

Columbus, OH

3.9
40 Reviews

40 Reviews of Dave Gill Chevrolet - Service Center

Sort by
January 18, 2022

I bought a car from Dave Gill it has an indentation down to the metal on the hood I asked the salesperson Tracy Saura to repair it she became very angry I also told Tracy there was a loud noise coming from More

by rosaliejn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jan 18, 2022 -

Dave Gill Chevrolet responded

Thank you for reaching out to us. We regret to hear about the situation you have described. Thank you for bringing this to our attention. Please reach out to us so we can schedule a time to work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, Dave Gill Chevrolet (877) 338-5611 or 614-861-6230

Jan 19, 2022 -

rosaliejn responded

I also reported your dealership Dave Gill to general motors on 6-18 21 I told them my concerns about the vehicle that I purchased I didn't mention that the stereo didn't work correctly but I do have a a reference number for my claim and I can provide it I also reached out to general motors yesterday and have talked GM's Representatives about my case

Jan 20, 2022 -

rosaliejn responded

I called the number 1877-338-5611 that Dave Gil listed as a response to my complaint to call the number is not in service it is a non-working number

Jan 21, 2022 -

Dave Gill Chevrolet responded

Rosalie, it would clearly appear we have not met your expectations since you purchased your Equinox from us in June of 2021. I’m sorry that you are upset about our actions after the sale. I’ve talked to our staff here and it would appear we tried to set you up with at least one appointment with our service department and our body shop to address the issues you brought up then and have listed here. But our records show you did not show up for these appointments. One of the key benefits of purchasing a GM Certified Pre-owned vehicle is the piece of mind knowing some of the issues like you described to us at the time will be covered. But of course our technicians will need to diagnose the issues first before any repairs can be done. As for the dent in the hood on the car, we are still willing to schedule you in to look at the damage and determine what can be done. Again, we’d like to make things right with you on your purchase if you are still interested in working with us further. I will reach out to you personally by phone as well. Matt Ringlien, Dave Gill Chevrolet Sales Manager

Jan 22, 2022 -

rosaliejn responded

I did go to Dave Gill for an appointment, it was early in the morning before work. I was at the dealership before they opened. I was then told to wait on service to open. I was told that there will be a loaner car for me to drive to work while my car was being serviced, The appointment was for the loud noise coming from coming from the engine.. The service department said that they didn't have a loaner car and that I could not be taken to work because it was too far away so I left because I had no transportation and that I was very late for work and that's when that's I decided that I would not to use Dave Gill service department . I called Dan Tobin's service department and have them look at the car for a assessment to find out what was wrong with the car and also to get an estimate on the chip and the other chips that was on the car.All I expected was dent on hood to be fixed on the car at Dave Gill and not be disrespected. I didn't expect to be treated in such a shabby manner I have been a car salesman at three different dealerships and I have always seen customers taken care. You also have to remember that I complained to the car salesperson about the dent before I left the car lot when we did the final walk around the car, not to mention that there was trash stuffed down in between the rear seats with a razor blade sharp side up. I have made numerous trips to your dealership I've made phone calls and nothing has ever happened

Jan 22, 2022 -

Dave Gill Chevrolet responded

As I've said, it appears we have not met your expectations in a number of ways Rosalie. And you've listed more. I will apologize again on behalf of the dealership. Mistakes happen. But what is important is that we are trying to make things right -- this time. I am offering to schedule you in for a visit with our body shop to look at the hood on your Equinox in hopes of repairing it for you. Yesterday I left you a voicemail and texted you this offer as well at the mobile phone number we have on file for you. It's clearly that you have likely lost all trust and faith with our dealership. And I understand that. But if you are interested in working with me to address this hood damage please let me know. Call me at 614-861-6230. Or you can email me at mringlien@davegill.com. -Matt Ringlien, Sales Manager Dave Gill Chevrolet

January 07, 2022

I wanted to thank Jim for his excellent communication and service I received on my car repair this week! Greatly appreciated! More

by Susie Myers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim in service dept who worked on my vehicle!
December 05, 2020

Kat always been kind and helpful to us and customers if you needed anything she will help has much as possible thank you kat again for your service More

by Jay25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kat
Dec 19, 2020 -

Dave Gill Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Dave Gill Chevrolet! We are always more than happy to assist you if anything else comes up. Take care!

July 01, 2020

I Had collision repair done here and they did a WONDERFUL JOB!!and it didn’t even take a week Thanks so much Dave and Brad 👍🏽 More

by Portiaarrington
Recommend Dealer
Yes
Employees Worked With
Brad and Dave
December 12, 2019

Great service Today my dad and me went to get our car oil change this morning and kat letting us know that we needed our air filter needed to be clean out kat al More

by Jay25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kat
Dec 13, 2019 -

Dave Gill Chevrolet responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, The Dave Gill Chevrolet Team

August 16, 2019

Excellent Service from Bret Thanks for another great experience checking our vehicle out! Bret Blankenship always takes good care of us! He took care of maintenance and concern More

by Stew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bret Blankenship
Aug 16, 2019 -

Dave Gill Chevrolet responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with Bret. Thank you again for choosing Dave Gill Chevrolet and we hope to see you again.

August 14, 2019

Great Service from Bret Blankenship! Once again great service from Bret Blankenship. Bret always takes care of us with our vehicle maintenance with great professional, honest answers on More

by Stew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bret Blankenship
April 23, 2019

Service Work I have a 2009 Pontiac G8, the last year Pontiac made cars in the US. I have always went to a Pontiac dealer for service, Even after Dave Gill changed More

by Joe Wickham Sr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Kistler
Apr 25, 2019 -

Dave Gill Chevrolet responded

Thank you for the kind words! We are happy to hear that Chad and Larry have been supportive to you during your visits with us. We truly value your loyalty and trust in our business! We look forward to your next visit! Take care!

March 10, 2019

Bret Blankenship top of the line service and professionalism Bret had us come in for our service, made sure we were taken care of in very timely manner, and took great care of us. Bret has always been straight More

by Stew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BRET BLANKENSHIP
Mar 12, 2019 -

Dave Gill Chevrolet responded

Stew, it is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Best regards, The Dave Gill Chevrolet Team

Mar 15, 2019 -

Dave Gill Chevrolet responded

We really appreciate your positive review! It's good to know that you feel taken care of. We look forward to seeing you again!

January 17, 2019

excellent Jim in service handled my problem from beginning to end. Keeping me informed every step of the way. He also created me when I picked up my car. Never More

by bmjh444
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim in service.
Jan 17, 2019 -

Dave Gill Chevrolet responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Best, The Dave Gill Chevrolet Team

Jan 18, 2019 -

Dave Gill Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Dave Gill Chevrolet and we hope to see you again soon!