Dave Gill Chevrolet

Tracey has now sold us two vehicles, a new Truck for my husband and now a new Malibu for me. Tracey knows her cars and her business. She goes above and beyond what a salesperson is required to do. We are s husband and now a new Malibu for me. Tracey knows her cars and her business. She goes above and beyond what a salesperson is required to do. We are so HAPPY with our vehicles and know that whenever we refer someone to Tracey that she will provide the same top quality that she provided to us. We felt very comfortable at the Dealership, several staff members stopped by Tracey's desk to congratulate us on our new purchase and to thank us for our Business.Chevy has done a great job remodling their show rooms and making it more family friendly. We most assured will refer family, friends and anyone who wants to listen to Tracey. She is a wonderful salesperson....................You are LUCKY to have her represent your company. More

As someone who had always owned Saturns, I was used to a level of customer service that isn't common in the industry. But with Saturn gone, I had to look to a different company for my new car. A friend had level of customer service that isn't common in the industry. But with Saturn gone, I had to look to a different company for my new car. A friend had been happy with service at Dave Gill, so I gave them a try. At the time of sale, I was impressed with their service...at first. I arrived at closing time one evening, and Chip stayed late to let me test drive a vehicle and then talk about available options. Loree did a great job getting me through all the paperwork, giving a rundown of all the car's feature, and making sure I was satisfied with everything before I left the dealership. And when I came back later to drop off the extra key for my trade-in, I was in the parking lot searching the owner's manual for directions for one of the car's feature, and the manager spotted me in the lot and came out to give me a hand. Soon afterward, I had a voicemail waiting in my inbox from the dealership asking me to give a call to let them know how things are going with the car. So far, so good, or so it seemed. You see, when I when I purchased the vehicle, I paid for some extra accessories that were not immediately available, and I also paid to have heated seats installed. When I returned to the dealership for the accessories, they didn't fit correctly, but I was fine with that--they said they would reorder the correct accessories and contact me when they arrived (as well as when the heated seats could be installed). What I wasn't fine with was that I never heard back from them again about the reordered accessories and heated seats (which I had prepaid)--apparently, the ball had been dropped when a staff member left the dealership. It seems that if I hadn't contacted them about it, they never would have contacted me. Based on my friend's recommendation, I chose to buy from Dave Gill because I intended to do all my followup servicing with Dave Gill. And given what had happened with the lack of followup concerning these prepaid items, I was skeptical about continuing to work with this dealership. However, once the dealership was aware of the situation, they made every effort to make things right. I think that the problem with the prepaid items was a singular blip that happened during a staff transition and not characteristic of the dealership's typical level of service. They genuinely wanted to correct the situation as quickly and conveniently for me as possible. More

The dealership worked nearly three hours past closing time to entertain what might have been only a potential sale. We were waffling on our vehicle choices and deal packages, yet Loree did not seem the l time to entertain what might have been only a potential sale. We were waffling on our vehicle choices and deal packages, yet Loree did not seem the least bit annoyed. Instead, she was witty and personable in what I would have seen as a frustrating situation had I been sitting in her chair. At the signing of the deal, I felt confidently sure that I had received the best price I could have at any dealership. More

I own a GMC Envoy. I have had a terrible sulfur/rotten egg smell coming from the exhaust, It is so bad that I can not have my windows down or fresh air coming through the vents. Dave Gill and GMC have b egg smell coming from the exhaust, It is so bad that I can not have my windows down or fresh air coming through the vents. Dave Gill and GMC have blamed it on the gas that I am using. They have gone so far as to say that I can only use Shell or Sunoco gasoline in the car. They have told me not to use BP,Speedway,Marathon,Wal Mart,Meijer, or any other gas station because they are considered to have bad gas. Joe the service manager even told me that GMC is going to be coming out with a list of preferred gas stations that owners of GMC vehicles should go to. The sad part of it all is that I am going to only Shell and I still have the smell and they refuse to do anything about it. I would stay away from any GM vehicle and I would not purchase any vehicle from Dave Gill, service IS NOT a priority to them. In my experience it seems once the sale is done, you are forgotten and nothing will be done to fix what any problems with the vehicle. I would not be writing this if I did not feel strongly that no one shopuld purchase anything from Dave Gill or any GM vehicles. Cars cost to much money to be stuck with a lemon that the dealer or the manufacturer will stand behind. More