Dave Dennis Chrysler Jeep Dodge Ram
Dayton, OH
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Don't go there for serving unless u have all day They can make appointments but can't keep them This is he third time this has happen. Complaning does no good their technicians are very slow an They can make appointments but can't keep them This is he third time this has happen. Complaning does no good their technicians are very slow and don't care More
Body Shop managed by Skip is the best around Our 2015 Jeep Cherokee had a large deep scratch along the passenger side. After going to 2 other reputable body shops, I felt that they would just thr Our 2015 Jeep Cherokee had a large deep scratch along the passenger side. After going to 2 other reputable body shops, I felt that they would just throw some paint on it, and then years down the road, we would have an issue with the paint. Not so with Skip, the manager of the body shop at Dave Dennis. He was the only one who wanted to replace the scratched door handle. The other shops wanted to paint it. He was the only one who wanted to do three coats on all the scratches because there needs to be a base coat. The other shops wanted to do two coats of paint. After the work was done, Skip told us that he had to send back the door handle to the factory because they sent it to him unpainted, and that the paint from the dealer holds up better, and that the door handle gets the most wear on the car. He made sure that the paint job will last as long as the car. This did take a bit longer than expected. Sometimes it just takes longer to do the job right. Thanks so much, Skip! More
Better than I expected As long as I could remember I've wanted a white Jeep Wrangler. When I could finally afford one I shopped around at many local dealers but Dave Dennis As long as I could remember I've wanted a white Jeep Wrangler. When I could finally afford one I shopped around at many local dealers but Dave Dennis was by far the best. Other dealers weren't willing to work with me. The customer service at the other dealers didn't come close to the excellent customer service I received at Dave Dennis. Being a new college grad I was nervous about purchasing my first car. The staff answered all of my questions and didn't pressure me to buy. They even stayed late so I could take it home that night. The next they called me and told me I could come back in and they would program my phone and teach me how to take the top off of my jeep! I'll never purchase another vehicle anywhere else. Thanks to Stephanie, "Uncle Dave", Kevin, and Aaron for making this a great experience! -A very happy customer More
Jeep Grand Cherokee Lease Recently leased a new GC with them and found them to be incredibly patient and willing to work with me. I highly recommend; I worked with Pat Triola Recently leased a new GC with them and found them to be incredibly patient and willing to work with me. I highly recommend; I worked with Pat Triola and Billy Sutterlin. Very honest and upfront with the numbers and offerings. I really appreciate all of their help in getting me in my new Jeep. More
No parts!!! I needed an O2 sensor for my Dogde Ram truck. I brought it in to the dealer to get it fixed and was told there were no sensors available. We made a fe I needed an O2 sensor for my Dogde Ram truck. I brought it in to the dealer to get it fixed and was told there were no sensors available. We made a few calls to part dealers and we were told the part was available there, but not at Dave Dennis. Dave Dennis told us there were 3,000 parts in back order and to stand in line like everyone else. Our truck stayed in the dealer lot for 7 weeks! Very poor and slow service. More
Dave Dennis screwed over a war veteran I bought a car brand new from them my first day back from deployment and within 30k miles the car broke down completely and they had me jump through h I bought a car brand new from them my first day back from deployment and within 30k miles the car broke down completely and they had me jump through hoops to provide paper and in the end they said they couldn't help me and I was out of luck. More
BEWARE bait and switch scam artists I called in before going to the dealership asking about the sale on 2015 chrysler 200's and Aaron asked me questions to see what rebates I would quali I called in before going to the dealership asking about the sale on 2015 chrysler 200's and Aaron asked me questions to see what rebates I would qualify for, he said the only rebate I would not qualify for was the $500 military since I am not in the military which was fine by me I understand that. I asked him if I could get the online price and the 1.9%apr for 84 months before coming into the dealership. He say said yes they can combine the deals together since it is the end of the month and they are trying to reach their numbers. Well when I got in there I was bounced around to a few different people until I was working with a new car manager. That is when they showed their true colors. Turns out not only did Aaron lie about all the rebates that I would get, they also could not combine the rebates with the 1.9apr, don't waste your time with lying crooks like this. They tried to lower the price a little more on the car still was not the online price they listed (I am not including the military discount), not to mention they still would not give me the price promised to me over the phone and the apr promised to me. They should be held accountable for the promise deals that they make over the phone it is ridiculous that I waste my day (it took them 3 hours to help me). My advice is to find a dealer who will not lie to you just to get you in the door and try to rip you off. These scam artists deserve to be fined for how they conduct business. More
lemons for sale I purchased a Dodge journey and with in a few days of purchase, the car makes a screeching noise when I turn it over. Because the used car was still c I purchased a Dodge journey and with in a few days of purchase, the car makes a screeching noise when I turn it over. Because the used car was still covered under the factory warranty and I also purchased additional bumper to bumper warranty, I assumed the issue would be covered. I have never been so wrong in my life. I was told that the noise, which sounds like a woman screaming, was part of the normal operation of the power steering pump. Maybe you think it is acceptable for your card to scream at you when you turn it on but, that is not acceptable to me. Less than a week after the purchase of my vehicle, which has well under 50,000 miles, I will be contacting the Better Business Bureau. I have purchased numerous cars used and brand-new and never had such a disappointing experience. I don't care where else you go just don't go to Dave Dennis unless you are in the market to get ripped off. More
Moronic Buyer beware! They have a personable sales staff but their service department is downright shady. They quoted me nearly $1200 worth of repairs my Je Buyer beware! They have a personable sales staff but their service department is downright shady. They quoted me nearly $1200 worth of repairs my Jeep Liberty "supposedly" needed - none of which was covered under the warranty. I took it to a local mechanic for a second opinion - turns out I just needed a tune-up. I took the vehicle in for a warranty repair and they made the problem worse. Water leaking on the passenger floorboard is now a completely soaked headliner, a moonroof that has had the seals replaced 8 times, and water drops pouring in to the vehicle in the rear compartment. Each time I have taken it in the problem gets worse and they get more obnoxious to deal with. Their advice to me: don't park it anywhere that debris could fall on the car, don't use a car wash, and don't park it on a hill (seriously?) - in other words, don't drive it when it's raining and keep it covered so the water can't get in - only drive the car when it's sunny out. More
Service Center Horrible Never take car here for service unless you can spare a day without your car. Techs slow and lazy, was told that doing something would take to much ef Never take car here for service unless you can spare a day without your car. Techs slow and lazy, was told that doing something would take to much effort so just afford a refund. Routine service also takes hours techs take hr a oil change and all go on break at the same time. Will never recommend for car service. More

