Dave Arbogast Buick GMC
Troy, OH
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 466 reviews
john really makes the customers feel confortable. he is very polite and friendly. john was willing to work with me and will go over and beyond to make things right. i would suggest this dealership to my fr very polite and friendly. john was willing to work with me and will go over and beyond to make things right. i would suggest this dealership to my friends and family. i would come back again. More
We bought an "as is" vehicle, that promptly broke down the next day. Even though it was sold "as is", "no warranty", John arranged to have the car analyzed at no expense to me. It was then determined tha the next day. Even though it was sold "as is", "no warranty", John arranged to have the car analyzed at no expense to me. It was then determined that the car had a serious engine problem. My heart sank. HOWEVER, John and the sale manager offered to buy back that car fully! And then found another car that suited us, for a little extra money. I know they did the morally right thing for me, and I appreciate that very much. Some dealers would not have done that. So - I will be sending prospective buyers to Arbogast! This is why I give John and Arbogast top marks! More
I gave the rating of all fives because eventhough this was my first car financed, It was a very good and comfortable experiance. Joe was very friendly and answered all questions I could think of. He ensur was my first car financed, It was a very good and comfortable experiance. Joe was very friendly and answered all questions I could think of. He ensured me that this was the best buy for that car with the amount of miles that were on it. More
As a general rule, I HATE car shopping. I get tired of the numerous attempts to extract maximum dollars from the customer by all branches of the dealership. It was great to work with Buck and his crew at the numerous attempts to extract maximum dollars from the customer by all branches of the dealership. It was great to work with Buck and his crew at Dave Arbogast Buick. There was no playing around, with pricing easily established and warranty clearly explained. Probably as close to a "painless" buying experience as one is likely to get on a used car! More
A friendly overall experience. The dealership was very helpful in allowing us to reach a deal for the vehicle we wanted. The salesperson, Matt Jennings, was friendly and knowledgeable and was very compro helpful in allowing us to reach a deal for the vehicle we wanted. The salesperson, Matt Jennings, was friendly and knowledgeable and was very compromising to ensure that our terms of the deal would be met. More
We have purchased 2 vehicles from your dealership. Joe Bauman was our salesman on both purchases and was very personable and attentive. we have dealt with other salesmen from dealerships that left us feel Bauman was our salesman on both purchases and was very personable and attentive. we have dealt with other salesmen from dealerships that left us feeling hovered over and did not seem to be interested in customer service, only the bonus they would receive from a sale. these are the types of salesmen we don't want to deal with. Joe is by far the best car salesmen we have encountered and we have sent several friends to Joe because we knew they would be taken care of properly and not left to feel like "just a sale". when it is time for us to purchase another vehicle, we will be sure to come see Joe! More
Joe was very informative and helpful in our search of a different vehicle. We were looking for a good used jeep, he was very patient, made some calls for us, and we could not have been treated any nicer. different vehicle. We were looking for a good used jeep, he was very patient, made some calls for us, and we could not have been treated any nicer. He did a great job. We bought a brand new jeep, but if we were in the market for any other car, we would return to Arbogast, and let Joe take care of our need. More
I couldn't of asked for a more friendly greeting and welcome from Joe Bauman when I got there. Immediately I felt relaxed and comfortable like I have knew him all my life. Joe helped me find a car that welcome from Joe Bauman when I got there. Immediately I felt relaxed and comfortable like I have knew him all my life. Joe helped me find a car that suited me and for a very reasonable price, If I ever bought another car my first choice would be to go visit Joe at Dave Arbogast. Thank you Joe and the way you help everyone out. More
Joe Bauman is a great salesmen and is always there to help when you need it. He helped me when I needed it. I got into a car accident in Texas and didnt really want to go anywhere else so I called Joe, a help when you need it. He helped me when I needed it. I got into a car accident in Texas and didnt really want to go anywhere else so I called Joe, and boy did he help me find the right car!! I told him I wanted an SUV, kind of the same style as the traverse (front,back of it) and a reasonable price that we could afford. And he called me one day and said I found you a car let me know what you think of it! Well I was looking at cars online to get an idea and I came to liking the equinox. Well I told Joe that I liked the equinox and he said the pontaic torrant was has the same look and everything and that it was only out for a little while and then came out with the equinox! Seen a picture of it and LOVED it, he did a great job and didnt stop looking for me till he found me something! Not only did he do a good job at finding me a car but the price was great couldnt beat it! I would highly recommend Joe Bauman to anyone who is looking for a used car! I am in another state and went through Joe and glad I did!!!! He is an awesome salesman and is friendly and always there to help! More
When finding out we needed a bigger car due to an expanding family, I contacted Matt. I had a budget concern, as well as some credit bruises. Matt was more than understanding, and helped me find a expanding family, I contacted Matt. I had a budget concern, as well as some credit bruises. Matt was more than understanding, and helped me find a car big enough for my family, and that was within my budget. The finance department was excellent, and had no issues with securing my financing. It was nice to shop at a place that doesn't judge, and have a salesman listen to my concerns and needs, instead of just trying to sell me something. A+ service. More