Dave Arbogast Buick GMC
Troy, OH
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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The salesman was friendly, very knowledgeable and very helpful in finding exactly what I was looking for in a used car and for the price range I was willing to pay. He also arranged for the dealership to helpful in finding exactly what I was looking for in a used car and for the price range I was willing to pay. He also arranged for the dealership to install a trailer hitch for me. Steve was there for me throughout the whole process of choosing the vehicle, doing the paperwork, and getting the trailer hitch installed. It made you feel like you had a friend there guiding you every step of the way. I am very happy with the vehicle that I purchased, and the treatment that I received at the dealership. More
Steve was very friendly and overall experience was good having business with him. But he did not reduce the price of the Car a bit, even after I requested alot because of my budget. It made me thinking fo having business with him. But he did not reduce the price of the Car a bit, even after I requested alot because of my budget. It made me thinking for 2-3 days even after I liked the Car on the first look. dealers should be a little flexible when it comes to 200-300 dollars. That was the only thing I didn't like about. More
john really makes the customers feel confortable. he is very polite and friendly. john was willing to work with me and will go over and beyond to make things right. i would suggest this dealership to my fr very polite and friendly. john was willing to work with me and will go over and beyond to make things right. i would suggest this dealership to my friends and family. i would come back again. More
We bought an "as is" vehicle, that promptly broke down the next day. Even though it was sold "as is", "no warranty", John arranged to have the car analyzed at no expense to me. It was then determined tha the next day. Even though it was sold "as is", "no warranty", John arranged to have the car analyzed at no expense to me. It was then determined that the car had a serious engine problem. My heart sank. HOWEVER, John and the sale manager offered to buy back that car fully! And then found another car that suited us, for a little extra money. I know they did the morally right thing for me, and I appreciate that very much. Some dealers would not have done that. So - I will be sending prospective buyers to Arbogast! This is why I give John and Arbogast top marks! More
I gave the rating of all fives because eventhough this was my first car financed, It was a very good and comfortable experiance. Joe was very friendly and answered all questions I could think of. He ensur was my first car financed, It was a very good and comfortable experiance. Joe was very friendly and answered all questions I could think of. He ensured me that this was the best buy for that car with the amount of miles that were on it. More
As a general rule, I HATE car shopping. I get tired of the numerous attempts to extract maximum dollars from the customer by all branches of the dealership. It was great to work with Buck and his crew at the numerous attempts to extract maximum dollars from the customer by all branches of the dealership. It was great to work with Buck and his crew at Dave Arbogast Buick. There was no playing around, with pricing easily established and warranty clearly explained. Probably as close to a "painless" buying experience as one is likely to get on a used car! More
We have purchased 2 vehicles from your dealership. Joe Bauman was our salesman on both purchases and was very personable and attentive. we have dealt with other salesmen from dealerships that left us feel Bauman was our salesman on both purchases and was very personable and attentive. we have dealt with other salesmen from dealerships that left us feeling hovered over and did not seem to be interested in customer service, only the bonus they would receive from a sale. these are the types of salesmen we don't want to deal with. Joe is by far the best car salesmen we have encountered and we have sent several friends to Joe because we knew they would be taken care of properly and not left to feel like "just a sale". when it is time for us to purchase another vehicle, we will be sure to come see Joe! More
Joe was very informative and helpful in our search of a different vehicle. We were looking for a good used jeep, he was very patient, made some calls for us, and we could not have been treated any nicer. different vehicle. We were looking for a good used jeep, he was very patient, made some calls for us, and we could not have been treated any nicer. He did a great job. We bought a brand new jeep, but if we were in the market for any other car, we would return to Arbogast, and let Joe take care of our need. More
A friendly overall experience. The dealership was very helpful in allowing us to reach a deal for the vehicle we wanted. The salesperson, Matt Jennings, was friendly and knowledgeable and was very compro helpful in allowing us to reach a deal for the vehicle we wanted. The salesperson, Matt Jennings, was friendly and knowledgeable and was very compromising to ensure that our terms of the deal would be met. More
When finding out we needed a bigger car due to an expanding family, I contacted Matt. I had a budget concern, as well as some credit bruises. Matt was more than understanding, and helped me find a expanding family, I contacted Matt. I had a budget concern, as well as some credit bruises. Matt was more than understanding, and helped me find a car big enough for my family, and that was within my budget. The finance department was excellent, and had no issues with securing my financing. It was nice to shop at a place that doesn't judge, and have a salesman listen to my concerns and needs, instead of just trying to sell me something. A+ service. More