Dave Arbogast Buick GMC
Troy, OH
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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In searching for a used vehicle here at Arbogast, we found it to be a great experience in all. We were able to drive many cars and found the one we liked after the sixth car. We also liked that we were found it to be a great experience in all. We were able to drive many cars and found the one we liked after the sixth car. We also liked that we were able to take it overnight and drive to work to see how it actually feels/runs. This is what made up our mind on choosing our 2009 Malibu. We have never seen or have been offered this in the past by any dealership. I would recommend this car dealership to everyone. They made us feel at home and especially our salesman. He wasnt pushy, negative but very understanding in our wants for a newer vehicle. We really like the free car washes to, that shows great customer appreciation. We appreciate your business and will continue to come back for more. Thanks, Daniel and Noranne Bever More
While searching cars.com my husband found the limited edition of the vehicle we had been looking for with 11K miles. Basically brand new. After seeing other limited edition prices, we knew there was no edition of the vehicle we had been looking for with 11K miles. Basically brand new. After seeing other limited edition prices, we knew there was no way we could afford this one, but when we saw the price listed by Dave Arbogast, we were blown away. We called and talked to Joe about the vehicle that night. It was late and we are an hour behind them. We had a question about the vehicle and even though they were closed, Joe ran outside and physically looked at the vehicle for us. After two more late night conversations with Joe, probably 8:30 their time, well after closing, we decided to drive up and look at it. We are 4 1/2 hours away but Joe had assured us the vehicle was in perfect condition. It was too good to be true but we trusted him. When we arrived we were not dissapointed. The vehicle was perfect. Everything we were looking for and more. Not a scratch on it. No odors as Joe had promised. He went with us on the test drive because we were not local and didn't know where we were going. He took us on bumpy roads, slow curvy country roads, and the interstate just to make sure we got to feel the vehicle in different conditions. When we got back from the test drive they had valued our trade-in and had given us more money for it - even though they didn't have to. We drove 4 1/2 hours to see it, of course we were going to buy it. But they gave us more for our trade anyway which made us feel better about trading it in and not bringing it home and trying to make more by selling it ourselves. The paperwork was painless and they answered all of our questions about purchasing out of state, like taxes and transferring the title. We had a wonderful drive back home and are very happy with the vehicle. If they have what we are looking for next time, we'll probably do it again. More
Price for car I wa interested in was good on the internet. Salesman (John Weidel) was friendly, not pushy. He answered all my questions and we were able to complete a sale during my initial visit. internet. Salesman (John Weidel) was friendly, not pushy. He answered all my questions and we were able to complete a sale during my initial visit. John has followed up with a couple of items that were in question after the sale and I have been very satisfied to date. More
My daughter and I came in to purchase a used vehicle last weekend at Dave Arbogast, and was immediately helped. All of the sale people were friendly and offered to get the salesman who had sold my daughter h weekend at Dave Arbogast, and was immediately helped. All of the sale people were friendly and offered to get the salesman who had sold my daughter her last vehicle. My family has purchased vehicles there in the past and will continue to do so. Joe Bauman was very helpful, courteous and extremely knowledgeable in helping us pick out a great car. I believe he went way beyond helping us to make sure the decision we made was the right one. Kudos to Joe Bauman-Thanks for all your help! Judy and Amanda MacKellar More
I was happy with the vehicle I purchased (2011 GMC Acadia) and the customer service I received was great. Other dealers kept calling me until they became pests, (one is still emailing me) and one wasn Acadia) and the customer service I received was great. Other dealers kept calling me until they became pests, (one is still emailing me) and one wasn't even there for our scheduled appointment, but this place was great to deal with all the way around. I would definitely recommend this dealership. Dave Lytle More
We really liked the attitude of our sales rep. He led us to the vehicles we requested to look at. There was no pressure to sell us vehicles other than the types of vehicles we were interested in. Joe was to the vehicles we requested to look at. There was no pressure to sell us vehicles other than the types of vehicles we were interested in. Joe was very knowledgeable of the vehicles and their options. We were very impressed by Arbogast presentation of their vehicles. Other dealerships we visited did a poor job of preparing and cleaning their used vehicles. Poorly presented vehicles had a negative effect on us. We were given the opportunity to drive different vehicles and evaluate them to determine which vehicle we wanted to purchase. Joe did not attempt to steer us to purchase a particular vehicle. However, he did share his knowledge of the options and different qualities of the vehicles we were interested in. His advice was very much appreciated. We were able to make a decision on the specific vehicle we wanted and are very satisfied with our purchase. One of the vehicles we wanted exhibited quite a bit of vibration. Joe immediately had the tire pressure checked and corrected so we could re-evaluate it. It still had too much vibration. He assured us that he would not permit us to purchase a vehicle that was not operating up to GM and Arbogast standards. He had the vehicle moved to the shop and rebalanced the tires which eliminated the vibration. We purchased that vehicle. My wife was impressed with Joe staying late to help us purchase the vehicle we wanted. He had the vehicle rewashed, vacuumed, and added gas. Ready to go. Anything we asked of Joe, he more then obliged us to fulfill our requests. It was a pleasant experience and we are very satisfied. Thanks Arbogast and, especially, Joe Bauman. The Mangens More
Mr. Richardson and his fellow salespersons went the extra mile to see that the car I purchased was as perfect as a used car can be - it was spotless and in perfect running order. There was a spirit of team w mile to see that the car I purchased was as perfect as a used car can be - it was spotless and in perfect running order. There was a spirit of team work in the used car office that allowed me to visit or call at any time and my questions were handled. Prior to the deal, I was able to compare prices for my choice of auto on the Internet at 4 other dealerships and I still feel today that I got the best price available. The financing was done at Arbogast at an interest rate lower than anywhere I was able to get on my own. I would recommend Arbogast and Mr. Richardson to anyone who asked from where and who to buy. More
Mr. Richardson and his fellow salespersons went the extra mile to see that the car I purchased was as perfect as a used car can be - it was spotless and in perfect running order. There was a spirit of team mile to see that the car I purchased was as perfect as a used car can be - it was spotless and in perfect running order. There was a spirit of team work in the used car office that allowed me to visit or call at any time and my questions were handled. Prior to the deal, I was able to compare prices for my choice of auto on the Internet at 4 other dealerships and I feel that I got the best price available. The financing was done at Arbogast at an interest rate lower than anywhere I was able to get on my own. I would recommend Arbogast and Mr. Richardson to anyone who asked for where and who to buy from. More
This is the 2nd car I have bought fron Joe in the past 2 years. I would not want to deal with anyone else. He treated us like Family and made sure we were well taken care of. He was very easy to communic years. I would not want to deal with anyone else. He treated us like Family and made sure we were well taken care of. He was very easy to communicate with. The thing I like about Joe is how friendly he is. Both times we bought a car from him, he never once tried to push the sale on us like some salesmen I have dealt with at other dealerships. Joe simply showed us the vehicle, let us drive it and negotiated a price with us. He let us take our time to think about the purchase and held the car for us for a few days untill we decided. I really have not met a more friendly, efficient salesperson. I feel like I can trust Joe to tell me the truth and not lead me in the wrong direction and not lie to me to make a sale like some salesmen can do. I would always consider comming back to Dave Arbogast to work with Joe Bauman. He makes everything so easy and smooth. I can tell he is very good at what he does. More
Matt was very friendly and knowledgeable. No work has been performed on vehicle since purchase. Price was good and below KBB value. Letting us to test drive for a weekend was a great opportunity to see i been performed on vehicle since purchase. Price was good and below KBB value. Letting us to test drive for a weekend was a great opportunity to see if we liked the vehicle and look it over thoroughly. More