
Dave Arbogast Buick GMC
Troy, OH
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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My husband did the original deal with Larry for the last van we purchased in 09. That was a good experience so he decided to try again. This time we needed one that would handle better in the snow. Larry ha van we purchased in 09. That was a good experience so he decided to try again. This time we needed one that would handle better in the snow. Larry had the solution...Just order one with AWD. We had no idea they put this in a full size van . He assured him we would be very pleased with it, it would not be any higher or harder to climb in and the gas use would not be any greater.He was right on all accounts.I had never been a fan of car salesmen but after meeting Larry I had a change of heart. He knows people and his product. I was impressed that he was so down to earth and not pushy. All of the salesmen in our area make a pest of themselves all for a sale . this is a total turn-off for both of us. It's no wonder my husband decided to travel almost four hours to buy this van too. We'll be back again for the next one and possibly for a replacement for my Tahoe next year. More
We found our van online and with the help of the knowledgable staff we were able to purchase this vehichle easily along with a great financing rate. So far we have absolutely no complaints only comp knowledgable staff we were able to purchase this vehichle easily along with a great financing rate. So far we have absolutely no complaints only compliments. The staff was friendly and Larry Oakes, the person we dealt with the most, was very friendly and helpful. Nice smooth transaction everything straight forward and up front. No hidden fees or agendas. Good work guys. Keep it going. We will reccomend you to others. More
I would definitely recommend Dave Arbogast. It started with the initial phone call to Steve Haines. We called multiple times for information and he was always willing to answer our questions. Once we arr with the initial phone call to Steve Haines. We called multiple times for information and he was always willing to answer our questions. Once we arrived at the dealership, everyone we came in contact with was friendly and offered us a drink or snack. They even offered to our 3 year old. They were very fast with the paperwork and got us on our way home with the car faster than I expected. More
I seen the truck on eBay. I sent a message through eBay and Doc Morgan had responded. He worked with me over the phone and provided all the information I needed for all of my questions. My wife and I drove and Doc Morgan had responded. He worked with me over the phone and provided all the information I needed for all of my questions. My wife and I drove out to the dealership to meet with Doc and drive the truck. We had a few questions about the truck which Doc answered quickly. The whole experience was VERY good and worth the drive. Doc is NOT the pushy salesman type, He was more like a old friend. I REALLY Appreciate the help received from Doc and will consider him in the future. THANKS More
I arrived at the dealership, looped the used car lot I arrived at the dealership, looped the used car lot parked my truck. Brian met me at the curb by the time we reached his desk I felt comfortable. A I arrived at the dealership, looped the used car lot parked my truck. Brian met me at the curb by the time we reached his desk I felt comfortable. A little paper work A test drive and we were off to the business office where Viki Sealed the deal. More
Best double trade-in (truck & RV) and used car purchase experience! Received fair trade-in values and purchase price for used vehicle! I never thought it would be possible to go to a dealership, r purchase experience! Received fair trade-in values and purchase price for used vehicle! I never thought it would be possible to go to a dealership, receive fair values of two trade-ins, and find a car at fair price within a 5-hour period! Great staff with customer satisfaction definitely their goal...they've earned my loyalty as a future customer! I'll be looking for Kevin at Arbogast for my next big purchase after return from my overseas assignment! More
I visisted the dealersip on 01/07/11. I was told by Joe (secondary finance) that I was approved through credit acceptance. After faxing docs and a two-three week waiting period, I was told that they couldn (secondary finance) that I was approved through credit acceptance. After faxing docs and a two-three week waiting period, I was told that they couldn't help me, because they couldnt prove my income of $3500 per month. YOUR WEBSITE SAYS, as long as I make $800 per month, I am guaranteed approval. If they wanted to sell me a car, maybe they would've looked a little harder. All of my info was in black and white! Then after my frustration with Joe, I spoke to Mike who assured me he would take a look at the paperwork. Just as I expected, no help from Mike either. I never heard from Mike M. I hate profiling and steering. Poor service! I will never recommend this dealer! More
Steve was a pleasure to work with. He was very straight forwarded answered all our questions and provided great customer service. I had confidence in what he said and he was also very knowledgable regardin forwarded answered all our questions and provided great customer service. I had confidence in what he said and he was also very knowledgable regarding the loan process. The overall experience was excellent and I would certainly encourage people to work with Steve for their car needs. More
I have always had a great experience at Arborgast. Since the last time I was in the salesman had left. Steve Haines took care of me this time and would recommend him to a friend. On the second day I was i the last time I was in the salesman had left. Steve Haines took care of me this time and would recommend him to a friend. On the second day I was in the temperature was 4 degrees out and Steve still took me outside with his pocket torch and opened the doors of the cars I was interested in just to sit inside. (im a pretty big guy so I have to make sure I fit in the car before I would even be interested) After they cleared out the snow the next day I went in and bought an 07' HHR. Yes I fit in it. Financing went great and was approved right away. When I got the car home I noticed a bad spot on the bumper. I was worried about what they would do because I didnt see it when I bought the car. (probably because of the 5in of snow on it) I took it in the next day and Steve came out and looked at it and talked with his boss and are taking care of the issue. Now that is customer service, taking care of the customer even after they have taken the car home! More
Buck and the entire staff at Dave Arbogast were helpful, friendly, and very accommodating when we were shopping for a used car. All our questions were answered, all our requests were handled and everything friendly, and very accommodating when we were shopping for a used car. All our questions were answered, all our requests were handled and everything was done in a timely, and professional manner. We would definitely recommend Dave Arbogast to anyone searching for a new or used vehicle. More