Dave Arbogast Buick GMC
Troy, OH
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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A really good experience. Definitely not what you've come to expect from a car dealership. Really good selection at an internet-competitive and below "book" (pick one) price. Believe it or not, I'm talking a to expect from a car dealership. Really good selection at an internet-competitive and below "book" (pick one) price. Believe it or not, I'm talking about "certified" vehicles. Therefore, no need for for the hard sell--just a sales person giving you options based on what you want/need and can afford. (There was no "catch" or "gotcha") And, our sales person--Joe Bauman--didn't disappear after we confirmed our choice. Karen, the finance person was also great. Add really good post-sale service and you can't help but leave happy. I have absolutely no regrets for making the four hour round trip. More
Before going to the dealership I had checked the inventory online, then compared the prices of autos I was interested in with Kelly Blue Book and found all were priced below the Blue Book value for inventory online, then compared the prices of autos I was interested in with Kelly Blue Book and found all were priced below the Blue Book value for a dealership. That in and of itself was the main factor for choosing Dave Arbogast. Buck greeted me promptly, then I sat with him explained that my credit situation is so so. He then took me over to Joe in the financing where Joe took all my info then proceeded to do his magic. It took him a bit of time to find a lender willing to give me a chance, but he did. I was very happy with the attention given at the time of the sale and the fact that both Buck & Joe have since called, even though both got my voice mail, to follow up on if I was happy with the service received and the car I purchased with their help. Which I am very satisfied with both. I would recommend the dealership to others without hesitation. In fact I have already told several others about my experience and the fact that I believe I got a great deal. I thank both Joe and Buck for the efforts on making my experience a great one. More
Buck is the nicest, friendliest, most helpful car salesman. He made sure I got the perfect vehicle. I know he put alot of effort and time into finding just what I wanted. I couldn't be happier. I salesman. He made sure I got the perfect vehicle. I know he put alot of effort and time into finding just what I wanted. I couldn't be happier. I will recommend him to anyone and everyone who is looking for a new or used vehicle. I am so happy with my purchase, and so thankful I was able to work with Buck to make it happen. Everytime I felt like I was bugging him, he assured me I was not. Next time we are looking for a vehicle, I will be back to see Buck! More
Recently purchased a used conversion van. I live in Texas and found the best selection of used vans via the internet. The online information on the vehicle was first class and made it easy to know I w Texas and found the best selection of used vans via the internet. The online information on the vehicle was first class and made it easy to know I was getting exactly what I wanted in terms of features. I worked the sale through Joe Bauman and he was very helpful and courteous. I have never purchased a van out of state and without actually seeing and driving the van. After we reached an agreement on price, Joe and others worked dilligently to arrange for the paperwork and delivery of the van here in Texas. The whole process was easy and very timely given all of the logistics involved. When the van was delivered and unloaded from the truck, it looked terrific! Everything was working as expected and I was very happy. Joe and the others at this dealership made this a fun buying experience. More
Thanks for a fantastic car buying experience, no pressure, great service, just an overall painless and easy process. Our salesman Jim Burneka was great to work with. We will definitely recommend thi pressure, great service, just an overall painless and easy process. Our salesman Jim Burneka was great to work with. We will definitely recommend this dealership to all our friends and family. Dave Arbogast Rocks!!! More
This is our second time to deal with Matt Jennings. We bought a used Buick from him a few months ago and we recently bought a new Buick Regal from him. We told Matt we were in the market for a Regal and w bought a used Buick from him a few months ago and we recently bought a new Buick Regal from him. We told Matt we were in the market for a Regal and when Arbogast received their first 2011 Regal, he called to inform us that the car was available. We told him we would visit the dealership soon. When we arrived to buy the car, Matt helped us find the perfect car. He was extremely helpful but never tried to influece our choice. He saw that we were comfortable at the dealership as we waited for the transaction to be complete and he was an excellent instructor in helping us learn about the new car. We now own two great cars from Arbogast. We will return to the dealership the next time we need a car and we will definitely request Matt Jennings to be our salesman. The whole experience was excellent due to Matt's personality, his ability to negotiate a fair price, friendliness of other employees and outstanding customer service! More
Working with the team at the dealership was great. Friendly staff, awesome selection - and walked away a happy customer. Financing was also a breeze at the dealership - and they even filled up my tan Friendly staff, awesome selection - and walked away a happy customer. Financing was also a breeze at the dealership - and they even filled up my tank and threw in a fresh car wash before I drove off! More
Working with Larry was a pleasure. And the process to purchase the van was fast and easy. If I lived closer to Ohio I would purchase all my cars here. I found the van in a search and Larr was very respon purchase the van was fast and easy. If I lived closer to Ohio I would purchase all my cars here. I found the van in a search and Larr was very responsive to all of my questions and made the purchase simple. More
My wife and I visited Dave Arbogast used cars to look at a Buick Enclave we seen on their web site. We were greeted by TJ Johnson who was extremely helpful and friendly. We negotiated a deal and purchased a Buick Enclave we seen on their web site. We were greeted by TJ Johnson who was extremely helpful and friendly. We negotiated a deal and purchased the Buick. Overall purchasing a used car from Dave Arbogast was a good experience and I would highly recommend. thanks Bill More
I never expected to buy a car this fast. There was no sales pressure and no sales gimmicks played on me.TJ was forthcoming on producing the sale and Scott provided all the documents and expalined the rea sales pressure and no sales gimmicks played on me.TJ was forthcoming on producing the sale and Scott provided all the documents and expalined the reason for the documents. TJ Johnson and Scott Evans are very professional people and they are your assets! More