Dave Arbogast Buick GMC
Troy, OH
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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DO NOT RECOMMEND I purchased my truck new in 2014, over the course of this time the rims have had to be re-beaded 7 times, because of defective rims. First time I took I purchased my truck new in 2014, over the course of this time the rims have had to be re-beaded 7 times, because of defective rims. First time I took it to Dave Arbogast to be fixed. The last good rim on my truck had started to leak so I contacted GM and they recommended I go to Dave Arbogast for the second time. When I talked to GM they said they could offer compensation for the rims because of the issues I’ve been having since I purchased the truck but had to talk to Dave Arbogast first to confirm they were defective. Dave Arbogast service member brought my rim into the building and said it was normal oxidizing on the rim. They couldn’t tell me though why all four rims have experienced this, some multiple times since I purchased the truck. Mind you this is a 2014 with 48,000 miles and has been garage kept and washed weekly. (My First thought Dave Arbogast is going to help but they are trying everything they can not to help). GM calls me back and said they spoke to Dave Arbogast and said they couldn’t do anything for me because Dave Arbogast said it was normal oxidization on aluminum rims. Thanks Dave Arbogast for standing up for your customer, I greatly appreciate that your more worried about being “so called right” than doing the right thing and making it right! First vehicle I’ve ever bought New and the last vehicle I’ll ever buy from Dave Arbogast! More
Alignment Price was much higher than expected and was given bad information. Tires losing air. Was told they were rubbing and were the wrong size. This was n Price was much higher than expected and was given bad information. Tires losing air. Was told they were rubbing and were the wrong size. This was not the case. Trying to sell us new $700 tires which were not needed!!! More
A great place to buy and service you car! Just purchased a 2018 Buick Regal Sportback and couldn’t be more impressed with my salesman (Michael Donahey) and the entire staff involved that made Just purchased a 2018 Buick Regal Sportback and couldn’t be more impressed with my salesman (Michael Donahey) and the entire staff involved that made the process seem effortless. Great selection and amazing facility! Worth the visit! More
buying was awsome but service was not took my vehicle for service had head light out not switching between defrost and ventsand exhaust needed looked at I switched bulb at home first wasn' took my vehicle for service had head light out not switching between defrost and ventsand exhaust needed looked at I switched bulb at home first wasn't blown but switched anyway s still didn't work told tech same thing so I get call tell me build was just blown and needed a new mode door actuator which I knew be for hand and was told it wasnt covered by warranty asked how much to fix was told 400 some odd dollars I dont have 400 for someone to put a 10 bulb in and a 40 dollar actuator they said exhaust was fine but its rusting apart asked of they tried a new bulb said no used a test light and it come on so I took bulb that wasn't blown and asked why it didnt work if its not blown no answer to question so I spent 185 dollars for some guy to tell me what in already knew and it sat in there wash bay for 45 mins but still got charged for 2 plus hours of labor just very disappointed in service bought 2 cars from them and it is last time I buy from them More
The easiest purchase ever and I have been in the car biz It started with a call in to the internet department and Richard West was great in giving me all the info I needed. He turned me over to Jamie Meade w It started with a call in to the internet department and Richard West was great in giving me all the info I needed. He turned me over to Jamie Meade who was also great to work with and made all of the arrangements via a phone conversation. Walter Rice was instrumental in setting up the finanacing and was very considerate. When I arrived the truck was spotless waiting for me. It litteraly took less than 30 minutes to wrap it all up. In 32 years in the car business I would have to say that Dave Arbogast Auto Mall is the smoothest running dealership that I have seen in quite some time !!! Keep up the great work !! More
4stars listened to ME very knowledgeable salesperson Dan Everett took time to listen to ME. no pressure sales I really needed vehicle wanted a disc player not many in new very knowledgeable salesperson Dan Everett took time to listen to ME. no pressure sales I really needed vehicle wanted a disc player not many in new vehicles got a used one owner with a CD player More
Love my Chevy Equinox However still not sure about the extra warranty I purchased making my payment not what I really was looking for... it was a stressful decision However still not sure about the extra warranty I purchased making my payment not what I really was looking for... it was a stressful decision More
4 star customer service! I'm a customer for life. I would personally like to thank the Dave Arbogast sales team for everything they did to help me out securing a new vehicle! Starting with my salesman I would personally like to thank the Dave Arbogast sales team for everything they did to help me out securing a new vehicle! Starting with my salesman Matt stump, who did everything he could, above and beyond to help me secure a vehicle that would fit me best not some random vehicle he wanted to sell me, hands down best car salesman I've ever dealt with! Matt, was extremely friendly very helpful not pushy in any type of way was really concerned about my needs thanks again Matt! Thank you to Derrick Gamble and Marshall Sullivan and the financing Department who again went above and beyond to secure financing for this vehicle that I bought from them they even dropped the price for me so I could have a more affordable down payment! Who does that anymore? Dave Arbogast does and I'm a customer for life I will send my friends family anybody I knows looking for a car to Dave Arbogast once you buy a car from Dave Arbogast you'll do the same thing! Thanks again to the whole Dave Arbogast family who really made me feel welcome when I wasn't feeling very welcome other places. Brian Cunningham More
Leased Encoure with Alex Sargent. Quick response when contacting dealership via internet. Appointment arranged with sales representative Alex Sargent, Alex met us at the time indicate Quick response when contacting dealership via internet. Appointment arranged with sales representative Alex Sargent, Alex met us at the time indicated, was very knowledgeable, and courteous. We made the lease arrangement and picked up the car a day later at the time arranged with Alex. Alex went through the features of the automobile and answered our questions. The Encore was cleaned and ready to go. We recommend the dealership and the salesman, Alex, to anyone interested in purchasing a GMC or Buick automobile. More
Bought used car Terry Murlin was my sales consultant at the "Dave Says Yes" used car sales area. He was nothing but phenomenal and amazing. He made sure I got exact Terry Murlin was my sales consultant at the "Dave Says Yes" used car sales area. He was nothing but phenomenal and amazing. He made sure I got exactly what I needed! Highly recommend going here! He gave honest facts about the pros and cons of each car. Also explained how they would fit my needs and showed how other models wouldn't work. Very helpful and an effective way to car shop. More