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432 Reviews of Dartmouth Nissan - Service Center
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June 23, 2011
I broke 6 clips holding up some type of shield under the car. I called and was told to bring it in at any time..no appointment needed.I brought it later the same day and they immediately took my car in. Wit car. I called and was told to bring it in at any time..no appointment needed.I brought it later the same day and they immediately took my car in. Within 10 minutes Barry Siegel (the assistant service manager) was back with my keys and said it was all set. They only charged me for parts! I was thrilled.In and out in 10 minutes and less than $20 spent. I have been going to this dealership for 5 years now and have absolutely no complaints about their service department. The people are easy to deal with and the service done has always been problem free. More
by KaT51097
Employees Worked With
Barry Siegal
March 17, 2011
I needed a headlamp bulb for my 2007 Sentra. The parts department didn't have one, but they called a local auto parts store and told me they had it. It was on my way home, so that worked. Before I lef department didn't have one, but they called a local auto parts store and told me they had it. It was on my way home, so that worked. Before I left, I asked Barry (customer service) whom I've never met before (my first time in the new dealership) whether I had to pull the entire assembly out to change the bulb (as the owners manual says) or whether it was easier. He came out to my car immediately, showed me how to disconnect the bulb connector, and when he couldn't get the bad bulb out of the connector, went back inside and brought out a mechanic who showed us both how to remove the bulb, and did so. All I had to do was buy the new bulb, replace it in the connector, and put that back in the assembly. The total cost was the $14.00 I paid for the bulb and about 5 minutes to put it all together. Barry and the mechanic asked for nothing. It was an excellent service experience, and since I am an operations manager in charge of customer service, I appreciate that very much. Thank you. More
by rpmassoud
Employees Worked With
Barry (Customer Service)
