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Dartmouth Nissan
Dartmouth, MA
745 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 745 reviews
July 24, 2018
Amazing service! We met jay about a month ago at Nissan of Dartmouth. He came right up to us and was very friendly and had a great personality. He told us to come back We met jay about a month ago at Nissan of Dartmouth. He came right up to us and was very friendly and had a great personality. He told us to come back when we were ready to buy and that he’d help us find the perfect car. Couldn’t have asked for a better salesman , and we’ll be referring our family and friends to stop by Nissan whenever they are looking for a vehicle.. thank you so much jay! You are awesome!!! More
by SUPRASOUSA88
Verified CustomerEmployees Worked With
July 22, 2018
Friendly atmosphere Because they New there stuff and was on top of things. Made you feel comfortable. And offered complimentary car wash after your service. Didn’t have t Because they New there stuff and was on top of things. Made you feel comfortable. And offered complimentary car wash after your service. Didn’t have to wait long either for my service More
by Bkenyon1972
Employees Worked With
July 21, 2018
Prompt courteous excellent service Professional pleasant greeting when I arrived- the service rep was very courteous and offered to check to see if there were any recalls on my vehicle Professional pleasant greeting when I arrived- the service rep was very courteous and offered to check to see if there were any recalls on my vehicle - I had scheduled an oil change and a tire rotation was also recommended by the rep, which I also had done- very good experience. More
by blondieboss114
Employees Worked With
Service Rep. forgot his name
July 18, 2018
Completely Unprofessional I found a used Mini Cooper for sale through the internet at this dealership. What drew me to it was the price. So I went to look at the car, test drov I found a used Mini Cooper for sale through the internet at this dealership. What drew me to it was the price. So I went to look at the car, test drove it, and was ready to purchase. First thing I noticed upon arrival was the group of salesman outside who thought it was necessary and professional to smoke right by the door. The saleswoman provided a price breakdown that was a thousand dollars more than what it was listed for online. I asked about the extra charge and was told about extra "fees" but they were never advertised on the online price. Thankfully we ended up not having to pay the extra charge. We were then told that we would be able to have the car on Tuesday (we went to purchase on Saturday) or maybe Wednesday. Financing was all approved as well on Saturday. When I called on Tuesday to ask about the car, I was told it wasn't going to be ready by Thursday at 4:00. So Thursday comes, and I get a call from the dealership saying that the runner forgot the title when going to register the car. So now the car won't be ready until Friday. Paula, the saleswoman, took down my cell phone number and said she would call or text tomorrow (Friday) about the status of the car and when it was going to be dropped off at my house. On Friday, I did not receive a phone call, however, she called my house phone knowing full well I was working, even though she took down my cell phone number the day before, she never called. I emailed her on Friday and received no response. Finally I called the dealership late Friday afternoon and was told that the car was still not registered and wouldn't be ready until Monday. After discussing our displeasure, we explicitly told her that we expected a phone call first thing Monday morning from her or the sales manager to discuss why the car is taking so long to be registered. No phone call. After calling the dealership multiple times on Monday and being told she was in a meeting, we finally spoke to her. Clearly irritated by my phone called, I was told with a great deal of attitude that no, the car was still not registered. When questioned about why our phone calls were never returned, she explained her cell phone screen cracked and she couldn't see the number (not that it isn't on all the paperwork to begin with...). We sent an email to her Monday night again expressing that she needed to have the common courtesy to return our phone calls and communicate with us. Tuesday, we again heard nothing from her or Dartmouth Nissan, but left a final message saying that we were looking to cancel the order because our immense frustration in trying to get the car. Finally, Wednesday around noon time, we received a phone call saying the car was finally ready and registered (10 days after financing was approved and the down payment was paid). The car was dropped off, and we noticed the scratches on the car, that we were promised back on the day that we signed the paperwork that they would "do what they can", and clearly nothing was done. The car wasn't even washed. For my first car buying experience, this was an incredibly frustrating experience with such an unprofessional dealership. Would not recommend. More
by caroline128
Employees Worked With
July 17, 2018
Great Service I went in for a Safety Recall on my Rogue. I told them there was no rush because I had my husband’s car for the day. The work was still done within an I went in for a Safety Recall on my Rogue. I told them there was no rush because I had my husband’s car for the day. The work was still done within an hour and when I went to pick up my car at the end of the day, Don knew me by name and let me know they had vacuumed and washed the car for me as well. I didn’t have to pay a dime. Excellent service! I’ll definitely be back for routine maintenance with them! More
by ashkp
Employees Worked With
Don
July 17, 2018
The service was greatly done! The service was great, And they also washed and vacuumed my car! Employees are friendly especially customer service representative at that time! I di The service was great, And they also washed and vacuumed my car! Employees are friendly especially customer service representative at that time! I didn’t meet the people that serviced my car. I should be more satisfied if I did! More
by CARUTHERS
Employees Worked With
Makaela Amaral
July 15, 2018
Great service. Prompt. I received a $10.00 discount towards my oil change even though I forgot my coupon at home. Great service. I would recommend the service center. I received a $10.00 discount towards my oil change even though I forgot my coupon at home. Great service. I would recommend the service center. More
by PAKJPK
Employees Worked With
July 15, 2018
Good and friendly Jason was very helpful and continued to put effort into trying to make a deal possible. He was present for the whole duration of the deal as well. Jason was very helpful and continued to put effort into trying to make a deal possible. He was present for the whole duration of the deal as well. More
by ZSIMAO
Employees Worked With
July 14, 2018
Service Review Don and the team at service took care of me. The experience was great and they even gave a complimentary wash. Everything took the length of time that Don and the team at service took care of me. The experience was great and they even gave a complimentary wash. Everything took the length of time that they estimated and came out great. More
by klima04
Employees Worked With
Don Bailey
July 13, 2018
Service Review Got an appointment for service the same day I requested it. My vehicle was taken in for service within ten minutes of my arriving. Service was very qu Got an appointment for service the same day I requested it. My vehicle was taken in for service within ten minutes of my arriving. Service was very quick, while waiting in a very comfortable customer service waiting area. More
by EFARRUDA
Employees Worked With
Not sure of the associates name
