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Darrell Waltrip Honda

Franklin, TN

4.9
1,243 Reviews

1430 Murfreesboro Rd

Franklin, TN

37064

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1,243 Reviews of Darrell Waltrip Honda

August 09, 2025

Kwame was amazing, very knowledgeable and personable. The service was fast and efficient. I met the service director, Jimmy, and after talking to him for a few minutes, I knew right away that he was a go More

by JB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Galyean, Kwame Okraku, Nikki Barger, Joshua Galyean, Jimmy Stephens
Aug 11, 2025 -

Darrell Waltrip Honda responded

Jb, we're happy you found our staff to be so supportive during your experience here at Darrell Waltrip Honda. Kwame and the team do a great job for us and always strive to give the best visit possible. Having someone like Jimmy around to help steer the ship helps as well as both him and Kwame have been with us for a very long time and do great work! We always try our best to be as competitive with pricing as well and love that you feel our pricing is great as well! Thank you so much for this review and have a great rest of your week!

August 08, 2025

Very professional staff. Good efficient shop with fast service, they look after your vehicle. Nice waiting area. More

by Ian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Aug 11, 2025 -

Darrell Waltrip Honda responded

Ian, we are very happy we could provide you with a positive experience! We always try to be as fast, friendly, and helpful as we can. Having a clean and inviting waiting area definitely does help with that. Thank you for this review and have a great day!

August 07, 2025

Good service and professional services. I liked the popcorn while waiting Convenience of the location More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Reynolds
Aug 09, 2025 -

Darrell Waltrip Honda responded

Hello Tom, we appreciate you taking the time to leave us this feedback. We always strive to offer an excellent visit and the popcorn and convenience are definitely a plus for sure! We thank you for this review and we hope you have a great day!

August 06, 2025

This dealership makes the service experience quick and easy. I appreciate the video I receive from the service tech explaining things my car needs and why. Matt DECKARD is the BEST service manager ever! More

by ERICAMKNIGHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew (Matt) Deckard
Aug 07, 2025 -

Darrell Waltrip Honda responded

Ericamknight, we really appreciate your feedback! Best ever we do certainly love to hear! Matt Deckard has been with us a long time and does a great job for us so we are so happy to hear he took excellent care of you. We will be sure to pass this review along so he knows you appreciated his help! Have a great day!

August 06, 2025

Brandon Tidwell kept me very informed as to what all needed to be fine with the car and his long cools take. I was very pleased with the detailing!!!!! Glad the recall and other working parts are taken More

by Scouts1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Tidwell
August 05, 2025

They are a professional, courteous, friendly, efficient, and competent service team. They know their business and they did exactly what was needed, so I always felt that I was in good hands. More

by George.Lotridge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Tawfeek
Aug 06, 2025 -

Darrell Waltrip Honda responded

George.lotridge, we're glad you had such a wonderful experience with us! We appreciate you taking the time to leave us a survey about our service team and love that you always feel like you are in good hands and well taken care of. That is definitely what we strive for on a daily basis. Have a great rest of your week and we hope to see you in the future!

August 05, 2025

DWH truly has the capability to make purchasing a new vehicle enjoyable! Each member of this team is a pleasure to interact with. After meeting Josh, the service manager, I expressed a wish for someone More

by K.J.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge
Aug 05, 2025 -

Darrell Waltrip Honda responded

K.J., Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience with both Josh and with Jorge. It sounds like both of them really made sure to go out of their way to make sure that both of them and the team took excellent care of you. We always try to provide the best visit that we possibly can to all guests and make them feel welcome and at home. We love that this was your experience and we truly look forward to seeing you next time you need anything whether it be in sales or service. Have a great rest of your week!

August 04, 2025

Very helpful , knowledgeable and fast I was in a hurry had to get to the airport and still was able to fit everything in and get me going More

by delacruz2019linda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
“Mo “, Joseph Reynolds, Victoria Moulton, Laura Hendricks, Luis Benavidez
Aug 05, 2025 -

Darrell Waltrip Honda responded

Delacruz2019linda, we are very happy we could provide you with a positive experience! It sounds like you were able to be helped in good time and still got to the airport as well which we always love to hear. Have a great day!

August 04, 2025

My recent visit to Darrell Waltrip Honda was for routine service on my 2022 Honda Pilot (oil change and tire rotation). The Service Advisor who assisted me was Joseph Reynolds. Joseph met me immediately up More

by Rldenzin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Reynolds
Aug 05, 2025 -

Darrell Waltrip Honda responded

Rldenzin, thanks for taking the time to leave a review. It sounds like Joseph did a great job helping you out and you had a pleasant experience. This is exactly the type of visit we strive for as we always try our best to be as friendly, helpful, knowledgeable, and efficient as possible! Thank you for this review and we will be sure to share this review with Joseph so he knows you appreciated his help!

August 03, 2025

The same car was available at two dealerships and I decided to go with DW Honda because they didn't have as many extras and were more clear on pricing. Communication was easy and prompt. There were som More

by sambou123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xavier Burton, Connor Brown, Hosea Willis, Taye Holmes, Nikki Barger
Aug 04, 2025 -

Darrell Waltrip Honda responded

Sam B, we are so pleased you enjoyed your visit to Darrell Waltrip Honda! Thank you for making the drive and choosing us for your purchase! it is great to hear you were happy with our transparency and working with Connor, Hosea, and Xavier. We are happy you enjoy your new vehicle and if you ever need anything at all please reach out!

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