Darrell Waltrip Honda
Franklin, TN
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1,243 Reviews of Darrell Waltrip Honda
Kwame was amazing, very knowledgeable and personable. The service was fast and efficient. I met the service director, Jimmy, and after talking to him for a few minutes, I knew right away that he was a go The service was fast and efficient. I met the service director, Jimmy, and after talking to him for a few minutes, I knew right away that he was a good leader of his staff and I had nothing to worry about. I have been to many independent service centers ore the years but none have performed like DW Honda service. Many people believe that dealers are more expensive than an independent service center but that is just fake news. My maintenance service was 20% less than the independents I have been going to. Make no mistake, DW Service is the real thing!! More
This dealership makes the service experience quick and easy. I appreciate the video I receive from the service tech explaining things my car needs and why. Matt DECKARD is the BEST service manager ever! easy. I appreciate the video I receive from the service tech explaining things my car needs and why. Matt DECKARD is the BEST service manager ever! More
Brandon Tidwell kept me very informed as to what all needed to be fine with the car and his long cools take. I was very pleased with the detailing!!!!! Glad the recall and other working parts are taken needed to be fine with the car and his long cools take. I was very pleased with the detailing!!!!! Glad the recall and other working parts are taken care of. More
They are a professional, courteous, friendly, efficient, and competent service team. They know their business and they did exactly what was needed, so I always felt that I was in good hands. and competent service team. They know their business and they did exactly what was needed, so I always felt that I was in good hands. More
DWH truly has the capability to make purchasing a new vehicle enjoyable! Each member of this team is a pleasure to interact with. After meeting Josh, the service manager, I expressed a wish for someone vehicle enjoyable! Each member of this team is a pleasure to interact with. After meeting Josh, the service manager, I expressed a wish for someone to work directly with me. Josh connected me with Jorge knowing we would be a match. Josh knows people!! Thank you Josh!! Jorge, patiently searched for the model and price of exactly what I was wishing for! Jorge made every detail of the trade in/purchase one of ease and clear understanding. He listens. He cared that I was very happy with my purchase! Each guest, is treated as such. A guest among friends. DWH is the dealership you thought did not exist anymore. Express what you have, what you can do, and what your true wish is.. and let DWH do their magic. I promise you won’t regret your visit! Jorge, I have filed adoption papers on you!! See you for Thanksgiving my grandson by choice! More
Very helpful , knowledgeable and fast I was in a hurry had to get to the airport and still was able to fit everything in and get me going had to get to the airport and still was able to fit everything in and get me going More
My recent visit to Darrell Waltrip Honda was for routine service on my 2022 Honda Pilot (oil change and tire rotation). The Service Advisor who assisted me was Joseph Reynolds. Joseph met me immediately up service on my 2022 Honda Pilot (oil change and tire rotation). The Service Advisor who assisted me was Joseph Reynolds. Joseph met me immediately upon my arrival. He was professional, friendly, knowledgeable and efficient. Even though I had to make my appointment on a Saturday and wait while the service was done, the wait time was reasonable and completed in exactly the estimated time. Thank you Joseph! More
The same car was available at two dealerships and I decided to go with DW Honda because they didn't have as many extras and were more clear on pricing. Communication was easy and prompt. There were som decided to go with DW Honda because they didn't have as many extras and were more clear on pricing. Communication was easy and prompt. There were some bumps in the road but thiey went above and beyond to make things right and it was a good deal. I worked with Connor, Hosea and Xavier. Most importantly is the car is excellent and I'm happy with my purchase. More



