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Darrell Waltrip Honda

Franklin, TN

4.9
1,343 Reviews
Call Dealership (855) 996-0073
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1430 Murfreesboro Rd

Franklin, TN

37064

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1,343 Reviews of Darrell Waltrip Honda

July 01, 2026

I will not go back to Darryl Waltrip Honda. They tried a bait and switch on a vehicle I waited 5 days to see once in came in on trade. It was 6k over what I was told and they tried to decepti More

by 744
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
The sales person resigned the week after I walked out. I spoke with him after and he left due to the poor practices I ran in to.
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Jul 02, 2026 -

Darrell Waltrip Honda responded

We are truly sorry to hear about your experience and completely understand your frustration. This is not the standard we hold ourselves to, and we sincerely apologize for the way your visit was handled. A manager will be reaching out to you directly to discuss this further and make things right. Thank you for bringing this to our attention.

July 01, 2026

Jason helped us get the Honda Civic Sport that I’ve wanted for 3 years. He was so helpful, friendly, and got us a great deal. I can’t reccomend Jason and thsi dealership enough! More

by sarahligon44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Fields (10 stars!), William Berryman
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Jul 02, 2026 -

Darrell Waltrip Honda responded

Thank you so much for this wonderful review! A Honda Civic Sport that's been on your wish list for three years — that's a big deal, and we're so thrilled Jason was able to make it happen for you! Helpful, friendly, and a great deal? That's exactly the experience we want every customer to walk away with. We're so glad you chose Darrell Waltrip Honda, and we hope you're enjoying every mile in that Civic Sport. We look forward to seeing you again!

June 30, 2026

Andrew is best adviser. He always listen well and give good advise to me. Thanks to him. More

by nryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Kwak
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Jul 01, 2026 -

Darrell Waltrip Honda responded

Thank you for the 5-star review! We're so glad to hear that Andrew has been such a great advisor for you. Taking the time to truly listen and provide sound advice makes all the difference, and it's wonderful to know Andrew consistently delivers that experience. We'll make sure he gets the recognition he deserves! We look forward to seeing you again at Darrell Waltrip Honda!

June 30, 2026

Prompt and consistent service. The staff is always friendly and attentive to customer needs. Will definitely be back. More

by MikeA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Tidwell
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Jul 01, 2026 -

Darrell Waltrip Honda responded

Thank you, Mike, for the 5-star review! We're thrilled to hear that our team has consistently provided you with prompt, friendly, and attentive service. Reliability and customer care are things we take great pride in, and it's rewarding to know that comes through every visit. We appreciate your continued trust and look forward to seeing you again at Darrell Waltrip Honda!

June 29, 2026

The service at Darrell Waltrip is exceptional. The facility is clean and well organized, and they have well stocked inventory. From the service department to the finance department, everyone knew More

by rettamarie50
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Hill
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Jun 29, 2026 -

Darrell Waltrip Honda responded

Rettamarie, thank you so much for the wonderful feedback about your experience at Darrell Waltrip Honda! We're delighted to hear that our entire team — from service to finance — made a great impression. Keeping our facility clean, our inventory well stocked, and our staff knowledgeable are things we work hard at every day, so it's rewarding to know it shows. We truly appreciate your kind words and look forward to serving you again!

June 29, 2026

my sales rep Renay Siri made the experience of buying my new CR-V so stress-free, efficient but so personalized and actually fun. i love the car and the small everyday features - like the phone charger- More

by idalynn54
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
renay sofi
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Jun 30, 2026 -

Darrell Waltrip Honda responded

Thank you so much for the kind words! We're thrilled to hear that Renay made your CR-V buying experience stress-free, efficient, and even fun — that's exactly the kind of experience we strive to create for every customer. It's great to know you're already loving the little everyday features too! We'll make sure Renay knows how much you appreciated her. Welcome to the Darrell Waltrip Honda family, and enjoy your new CR-V!

June 29, 2026

The whole team at Darrell Waltrip was kind and understanding and supportive. Jason Fields did great work as my salesman and Hosea was great to work with as well! Very grateful for this team. More

by ashlizwhite
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Fields, Hosea Willis, Nikki Barger
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Jun 29, 2026 -

Darrell Waltrip Honda responded

Ashley, thank you so much for sharing this — it truly made our day! We're so glad Jason and Hosea were able to make your experience a positive one and that the whole team made you feel supported throughout the process. We'll be sure to pass along your kind words to them. We're grateful for you choosing Darrell Waltrip Honda and hope to see you again soon!

June 25, 2026

Yes. Good service as always . I bought my 2004 Accord at Waltrip 22 years ago. It has 412, 800 miles. But now it will cost too much to repair. So that i More

by Graham McKay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Tidwell
Print
Jun 27, 2026 -

Darrell Waltrip Honda responded

Graham, what an incredible run — 412,800 miles on a 2004 Accord is a testament to how well you cared for that car over 22 years! It's been an honor to be part of that journey since day one. While it's bittersweet to see it go, we're glad Andrew was able to give you clear, honest answers every step of the way. Whenever you're ready for your next chapter, we'd love to help you find it right here at Darrell Waltrip Honda!

June 24, 2026

Our experience at Darrell Waltrip Honda was very positive, and everyone we dealt with was very friendly and knowledgeable. Would highly recommend!!! More

by home
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Madison Burrei, Hosea Willis
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Jun 25, 2026 -

Darrell Waltrip Honda responded

Thank you so much for the kind words and high recommendation! We're thrilled to hear that everyone you worked with was friendly and knowledgeable — that's the experience we strive to deliver every day. We truly appreciate you sharing your feedback and hope to welcome you back to Darrell Waltrip Honda again soon!

June 24, 2026

Sam and Robert both provided excellent service. Their knowledge and willingness to help was much appreciated. More

by Cheryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam, Robert
Print
Jun 25, 2026 -

Darrell Waltrip Honda responded

Thank you, Cheryl! We're so glad Sam and Robert were able to take great care of you. Their knowledge and dedication to helping our customers is something we're truly proud of. We'll make sure they both hear your wonderful feedback! We appreciate you choosing Darrell Waltrip Honda and look forward to serving you again!

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