Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Darrell Waltrip Honda

Franklin, TN

4.9
1,198 Reviews
Call Dealership (855) 996-0073
View Awards

1430 Murfreesboro Rd

Franklin, TN

37064

Directions

By Type

1,198 Reviews of Darrell Waltrip Honda

February 23, 2026

I love the 2026 CR-V Trailsport Hybrid (bought October 2025)! This was my first service at this dealership. The whole team at Darrell Waltrip Honda is very professional, and I'm happy with the service. More

by Katieguenther54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skylar Blythe
Report | Print
Feb 26, 2026 -

Darrell Waltrip Honda responded

Katieguenther54, we're glad you had such a wonderful experience with us! And we are happy to hear that you are enjoying your new 2026 CR-V Trailsport Hybrid. Thank you for taking the time to let us know about your visit and we look forward to seeing you in the future. Have a lovely day!

February 23, 2026

Our service agent, Andrew was so helpful. Even called me back when I made an error. Kept my updated on everything. More

by jachim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Report | Print
Feb 26, 2026 -

Darrell Waltrip Honda responded

Jachim, thank you for sharing your positive experience! We love that Andrew took excellent care of you and fixed issue for you as well! We always love to hear that and hope you have a great day!

February 22, 2026

Brandon is always helpful and great to work with. He keeps me informed. Thanks Brandon More

by Suzanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Tidwell
Report | Print
Feb 22, 2026 -

Suzanne responded

Brandon is always very helpful and great to work with. Thanks Brandon

Feb 26, 2026 -

Darrell Waltrip Honda responded

Hello Suzanne, thank you; we appreciate your feedback! We love that you had a great experience with Brandon and we thank you for this review. We always strive to provide a 5 star visit so if there is anything in the future we can do to make that happen please let us know. Have a great day!

February 21, 2026

Ben King is an excellent service advisor. He is courteous and seems to have good knowledge of vehicles. He is not pushy and explains things very well. He is definitely an asset to this dealer More

by mcalahan51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben King, service advisor
Report | Print
Feb 26, 2026 -

Darrell Waltrip Honda responded

Hello Mcalahan51, we appreciate you taking the time to leave us this feedback. Ben does a great job for us so we are happy to hear he took excellent care of you. We will be sure to pass this review along to Ben so he knows you appreciated his help! Have a great day!

February 20, 2026

As always, great customer service and clear summary of work done. Comfortable waiting area. Been coming to Darryl Waltrip for almost 30 years and never had a bad experience! More

by rpage3403
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew (Matt) Deckard
Report | Print
Feb 26, 2026 -

Darrell Waltrip Honda responded

Rpage3403, we really appreciate your positive review! We love that the team has taken great care of you and we thank you for continuing to come by and see us for service for that last 30 years! That is amazing to hear and we appreciate you as a valued customer! Have a great rest of your week!

February 18, 2026

The New car manager, Taye and the sales consultant, Renay were very professional and helpful. The transaction went smoothly and straightforward. It was a pleasant experience. Thank you! More

by richardakomeah
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taye Holmes, Nick Ward
Report | Print
Feb 21, 2026 -

Darrell Waltrip Honda responded

Richardakomeah, we're glad you had such a wonderful experience with us! We love that Taye and Renay took excellent care of you and made sure you has a smooth and straightforward experience! We always strive for that and we hope you love your new Honda. Have a great rest of your week!

February 18, 2026

Samuel Hill was very helpful in the sale of our new CR-V. This is the 4th Vehicle we have purchased from Darrel Waltrip Honda where sales are backed up by a knowledge tean of service providers. More

by wegnerethelgail
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samuel Hill
Report | Print
Feb 19, 2026 -

Darrell Waltrip Honda responded

Wegnerethelgail, we're glad you had such a wonderful experience with us! We love that Samuel Hill took such excellent care of you on your 4th purchase with us. We truly appreciate you coming to see us and we thank you for all the kinds words about our team! We hope you love your new CR-V!

February 16, 2026

Brandon is our maintenance supervisor. He's always very professional and takes great care of us. More

by carolynmoots
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Tidwell
Report | Print
Feb 19, 2026 -

Darrell Waltrip Honda responded

Hi Carolynmoots! We're so happy we were able to help you out! We love that Brandon took excellent care of you as usual and we hope you have a lovely day!

February 16, 2026

Damage to vehicle in two places during service. Service tech contacted. The issue is still pending. Mistakes happen. Corrected quickly! More

by meknisley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Taylor
Report | Print
Feb 19, 2026 -

Darrell Waltrip Honda responded

meknisley, we are sorry to hear that your vehicle was damaged when in for service. We love that you already contacted the service department and we will be sure to pass this review along to the service manager so he is aware of the issue as well. We always strive for a great visit but whenever an issue does arise we do love the chance to fix it. We thank you for giving us that chance and we will be in touch to discuss your visit and fix the issues that came up from being in for service. Have a great day!

Feb 22, 2026 -

meknisley responded

Mistakes happen and the issue was corrected right away! I have been a customer for 8 years (purchased two vehicles and maintenance at the service department) and will continue to be. Customer service is present at all levels and job titles. Shout out Honda Corporate and the Hendricks Team, Nikki and Jimmy are awesome!

February 16, 2026

Everybody is so nice! Leo is patient and Richard is quick. Hosey Willis made quick decision and Wes was also decisive! More

by Chengshan.wang
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leo Lewis is so so nice!, Hosea Willis, Richard Lamberth
Report | Print
Feb 19, 2026 -

Darrell Waltrip Honda responded

Hello Chengshan.wang, thank you; we appreciate your feedback! We love that Leo, Richard, Hosea and Wes all worked together to provide you with a great purchase experience. We thank you for this review and your kind words and hope you have a wonderful rest of your week!

1
...
11
12
13
...
120