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Darrell Waltrip Honda

Franklin, TN

4.9
965 Reviews

1430 Murfreesboro Rd

Franklin, TN

37064

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965 Reviews of Darrell Waltrip Honda

November 15, 2025

It seems that the Honda 4 free oil changes are only good for 24K miles. So if keep the life of your oil for longer. You are out of luck More

by tito1723
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon Tidwell
November 14, 2025

Taylor Berryman was a great service advisor. He spoke professionally and competently, and backed it up with efficient work. More

by matthewschug92
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Berryman
November 14, 2025

Excellent service. They really went above and beyond to take care of me. We've purchased 6 cars from DW through the years. More

by matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Nicholls, Joshua Galyean
November 12, 2025

Jordan was very helpful and communicated well. The service was fast and the price was great. More

by Lonnie.yandell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Tawfeek
Nov 12, 2025 -

Darrell Waltrip Honda responded

Hello Lonnie.yandell, thank you; we appreciate your feedback! We love that Jordan took such great care of you and you had a wonderful experience. Have a great rest of your week!

November 12, 2025

Felt like all they wanted was to sell the car. The salesman was nice and was learning how to do it. But the rest of the guys I dealt with were not caring and the manager was very cold and didn’t r More

by gerry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
You know who they were
Nov 13, 2025 -

Darrell Waltrip Honda responded

Gerry, we are so sorry to hear that you had a poor experience when coming in to try and purchase a vehicle with us and that you felt the team was cold and not helpful. That is not anything we ever want to hear or have anyone feel like they are just being sold a vehicle. We are so sorry that this was your experience and we thank you for bringing that to our attention. We will forward this review along to our management team so we can reach out and try and rectify the situation. We do again apologize and we will be in touch soon. Have a great day.

November 11, 2025

Jordan Tawfeek takes excellent care of my Honda Accord and my daughter's Honda Civic. He is kind, attentive, and professional. He makes coming to Darrell Waltrip enjoyable! More

by bejparrish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Tawfeek
Nov 12, 2025 -

Darrell Waltrip Honda responded

Bejparrish, we're glad you had such a wonderful experience with us! We love that Jordan took great care of both of your vehicles! We love that he was kind, attentive and professional as that is what we strive for on a daily basis. Have a wonderful day!

November 10, 2025

I visited Darrell WALTRIP Honda today for an oil change. When I arrived I was met by the service staff, and Jordan, my service manager explained that my car wasn’t really due for anything else. I waited in More

by scspoon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Tawfeek
Nov 11, 2025 -

Darrell Waltrip Honda responded

Scspoon, we're glad you had such a wonderful experience with us! We love that Jordan and the team took great care of you and made sure your tires were all good to go as well! We always try to do our best to provide the best visit possible for all guests into the showroom and we truly thank you for taking the time to leave us this review. Have a wonderful rest of your week!

November 07, 2025

Brandon Tidwell is always professional and attentive to making sure my vehicle has the best service. He is the best at Customer Service. I fully trust him when it comes to the service of my Honda! More

by tcarrier2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Tidwell
Nov 09, 2025 -

Darrell Waltrip Honda responded

Tcarrier2002, we're glad to hear you enjoyed your visit. We love that Brandon took great care of you and you fully trust him to make sure your car is in great shape! We love to hear that and we will be sure to pass this review along to him so he knows you appreciate his help. Have a great day!

November 06, 2025

It’s always easy to get an appointment and the staff is amazing. Brandon Ragsdale is friendly and professional! More

by karencahill97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Ragsdale
Nov 09, 2025 -

Darrell Waltrip Honda responded

karencahill97, we love that you had an easy experience with scheduling and that the service staff was amazing! We love hearing that Brandon did a great job helping you out on your most recent visit and we truly appreciate you taking the time to fill out this review. Have a great rest of your week!

November 04, 2025

Great service and attention to detail. I feel comfortable knowing they will do what is required to keep my car in good shape. More

by Miguel Torres
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Kwak
Nov 04, 2025 -

Darrell Waltrip Honda responded

Miguel Torres, we're glad you had such a wonderful experience with us! We thank you for taking the time to fill out this review and we love that you trust us to do a great job for you when you bring your car in for service. Have a great day!

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