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Darrell Waltrip Buick GMC

Franklin, TN

4.9
1,250 Reviews

1440 Murfreesboro Rd

Franklin, TN

37067

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Showing 1,250 reviews

January 25, 2021

They were AWESOME. Victoria Daniel and Sam worked with very hard and got me the SUV I wanted The even sent me a thank you sard More

by Juliakayjones333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha VonBehren, Daniel Johnson, Victoria Malone
Jan 26, 2021 -

Darrell Waltrip Buick GMC responded

Julia, we are very happy we could provide you with a positive experience! We value you as a customer and want to make sure you are completely satisfied. Thank you for all the kind words. We are looking forward to seeing you again soon.

January 25, 2021

I made the comment that Darryl Waltrip is the Chick-fil-A of car dealerships! Service was amazing. Victoria and Sam were very helpful in helping us with everything. More

by gingregen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Calvin Frey, Samantha VonBehren, Victoria Malone
Jan 26, 2021 -

Darrell Waltrip Buick GMC responded

What a great compliment! Thanks for your praise and kind comments about our team. People can buy a vehicle anywhere so we are trying to make a difference in customer service before, during and after the sale. Thank you!

January 24, 2021

Everyone we dealt with was absolutely great. Everything was explained in detail and made the process of buying a vehicle simple. We will definitely be back when we want to purchase a another vehicle. More

by jasonbluegrass
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Calvin Frey, Samantha VonBehren, Daniel Johnson
Jan 25, 2021 -

Darrell Waltrip Buick GMC responded

Jason, we're glad you had such a wonderful experience with us! Thank you for trusting our team with your purchase. Have a good day!

January 24, 2021

My experience purchasing a vehicle from Darrell Waltrip Buick GMC was excellent. I worked with Daniel through the entire purchase. He was fast to answer all my questions and helped during every step of the More

by christyglen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Calvin Frey, Loren Vanderkooi, Daniel Johnson
Jan 25, 2021 -

Darrell Waltrip Buick GMC responded

Christy, thanks for your praise and kind comments about our team. Daniel and the team would like to thank you for being a pleasure to work for. We are looking forward to seeing you again soon!

January 23, 2021

Dante has been the best car sales person I have ever worked with and I've been buying vehicles for over 40 years. He made purchasing a vehicle a great experience and went above and beyond my expectation More

by doug.sandell
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Calvin Frey, Dante De Miro
Jan 24, 2021 -

Darrell Waltrip Buick GMC responded

Hi Doug, thank you for taking the time to leave a review for us at Darrell Waltrip Buick GMC. Dante us very thorough and always goes above and beyond to educate his customers so can make the best decision possible. We're happy we could exceed your expectations and are looking forward to seeing you soon.

January 23, 2021

This dealership is top notch! Everyone from the front desk to the C suite offices are friendly and transparent. I had the pleasure of working with BJ Dobbs through the sales process. He listened to my ne More

by Lynndeb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Dobbs, Eric Stewart
Jan 24, 2021 -

Darrell Waltrip Buick GMC responded

Lynn, your wonderful feedback and rating mean a lot to us. BJ is always a pleasure to work with so we are not surprised that you enjoyed your experience. Our finance department is our strongest asset at Darrell Waltrip Buick GMC due to the relationships we have with all the major banks. We are looking forward to seeing you soon as well! Have a great day!

January 23, 2021

Great Experience!!!!! The entire team was wonderful. Probably the best I have experienced. I will definitely be back to purchase my next vehicle at their location. More

by markshults
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha VonBehren, Daniel Johnson, Jimmy White, Victoria Malone, Kyle Kemp
Jan 24, 2021 -

Darrell Waltrip Buick GMC responded

Mark, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Darrell Waltrip Buick GMC. We are looking forward to assisting you with your next purchase as well! We hope you enjoy your vehicle and that you have a wonderful day!

January 22, 2021

No pressure on the sale. Yet, worked hard with me to come up with a deal I felt comfortable with. Went and found the car with features I requested. Very knowledgeable on the car and explained how to use all More

by Mark.parker0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lawrence Martin, Nico Bauer, Calvin Frey, Tuan Nguyen, Jorden Meshoto
Jan 24, 2021 -

Darrell Waltrip Buick GMC responded

Mark, we're so glad that we were able to go above and beyond your expectations! The team really enjoyed assisting you with your purchase. Thank you for your business and your review.

January 22, 2021

Wade Parkinson needs to communicate more accurately with customers. Jorden Meshoto is nice, polite and understanding. He in the early stage of his tenure in his sales role. He needs to up his game a li More

by LAE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Kemp, Wade Parkinson, Jorden Meshoto
Jan 24, 2021 -

Darrell Waltrip Buick GMC responded

Hello, we appreciate your feedback! It is important for us to know how we did so we can work on getting better. We will make sure to pass the message to the team. Let us know if there is anything we can do for you in the future.

January 22, 2021

This was the easiest car buying experience I have EVER had! Will definitely be a lifetime customer! Love my new Yukon XL! Thank you so much! More

by katietaylor131313
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Candice Dufrane, Eric Stewart, Jorden Meshoto
Jan 24, 2021 -

Darrell Waltrip Buick GMC responded

Katie, we appreciate your positive review about your recent experience with us! We enjoyed working with you very much and we hope to see you soon for your first service visit.

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