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Darrell Waltrip Buick GMC

Franklin, TN

4.9
1,251 Reviews

1440 Murfreesboro Rd

Franklin, TN

37067

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Showing 1,251 reviews

July 05, 2021

My wife went and looked at a pre-owned Enclave on 7/3/21 and fell in love with it. They wouldn't sell it to her because it hadn't been through inspection. She told them if it passed we definitely wanted to More

by Rshinb1051
Recommend Dealer
No
Employees Worked With
Loren Vanderkooi, BRANNON SHAHADE
Jul 07, 2021 -

Darrell Waltrip Buick GMC responded

Richard, we appreciate you taking time to leave us a review and would love the opportunity to discuss your experience further. Unfortunately without a deposit we cannot hold a vehicle for a customer. It is a first come first serve policy unless we have signed paperwork or a deposit to hold the vehicle. At your convenience please reach out to us. We look forward to hearing from you soon.

Jul 07, 2021 -

Rshinb1051 responded

If someone had asked for a deposit we would have gladly made one. My wife tried to make the purchase two days before and they wouldn't let her. The manager admitted a mistake was made however did nothing to correct it. Instead they kept negotiating with other customers while we waited. The manager should have let the 2nd buyers know a mistake was made and sold the 1st buyers the vehicle.

July 05, 2021

The professional and knowledgeable sales staff at Darrell Waltrip GMC in Franklin, Tennessee made purchasing a new GMC Acadia an enjoyable and stress free experience. More

by Jmmillikan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Kemp, Roman Chortyk
Jul 07, 2021 -

Darrell Waltrip Buick GMC responded

Jeff, we're glad you had such a wonderful experience with us! Thank you for your business and your review!

July 04, 2021

Great Cars, Great People, Great Experience, Will Buy From Again. More

by awag7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lawrence Martin, Calvin Frey, Candice Dufrane, Dante De Miro
Jul 06, 2021 -

Darrell Waltrip Buick GMC responded

We really appreciate your positive review! Thank you for your business and your kind words.

Jul 06, 2021 -

awag7 responded

Your welcome, Glad to tell the truthful about a place that very customer minded.

June 30, 2021

Dwight Jackson was honest, component and efficient. I was in and out in just under 2 hours from start to finish. More

by dwayne.ingraham32
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loren Vanderkooi, Candice Dufrane, Eric Stewart, Jimmy White, Dwight Jackson
Jul 06, 2021 -

Darrell Waltrip Buick GMC responded

Dwayne, we are so pleased you enjoyed your visit to Darrell Waltrip Buick GMC! Thank you for your business!

June 30, 2021

This is my second purchase from here and from Dennis. The experience both times was wonderful. I had my child in tow this time and Dennis was training a new associate Josh. Both were friendly and accommodati More

by genn07
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tuan Nguyen, Eric Stewart, Dennis Foster
Jul 06, 2021 -

Darrell Waltrip Buick GMC responded

Genn, thank you again for taking the time to let us know how we did. We appreciate your loyalty. We hope you have a great day!

June 21, 2021

Buying a new car in the mist of expecting our third child could be a stressful event. However, meeting Dante at Darrell Waltrip GMC took all the stress away. Dante did not try to sale us a car. Instead, he More

by scotspeid
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Stewart, Dante De Miro
Jun 24, 2021 -

Darrell Waltrip Buick GMC responded

Scot, we're happy you found our staff to be so supportive during your experience here at Darrell Waltrip Buick GMC. Thank you for your business and your review!

June 19, 2021

from the first hello to the last see ya later , dante was a great person to deal with, very knowledgeable about my gmc acadia , answered all my questions, set up alot of the computer stuff , memory, phone, o More

by jwmd01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lawrence Martin, Kyle Kemp, Dante De Miro
Jun 21, 2021 -

Darrell Waltrip Buick GMC responded

Billy, we're happy you found our staff to be so supportive during your experience here at Darrell Waltrip Buick GMC. Thank you!

June 14, 2021

Dante was Super hands on & helpful with allMy Dante was Super hands on & helpful with all My questions!! He couldn’t have made this experience anymore painless!!! I couldn’t be more excited have More

by S.Kendal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dante De Miro
Jun 15, 2021 -

Darrell Waltrip Buick GMC responded

Kendal, we're happy you found our staff to be so supportive during your experience here at Darrell Waltrip Buick GMC. Thank you!

June 13, 2021

Dante De Miro was very professional, smart, very knowledgeable, and very efficient at his job. I was pleased with every step of test driving and purchasing my truck. Great job Dante More

by sjenkins1941
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Stewart, Dante De Miro
Jun 14, 2021 -

Darrell Waltrip Buick GMC responded

We're happy you found our staff to be so supportive during your experience here at Darrell Waltrip Buick GMC. Thank you for your business!

June 12, 2021

Dante De Miro knew we were looking for a vehicle and when the one we had our eye became available he made sure we were the first to know. He was great to work with and made the buying process a breeze! More

by krisc8117
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Kemp, Dante De Miro
Jun 12, 2021 -

Darrell Waltrip Buick GMC responded

Kris, thank you again for taking the time to let us know how we did. We hope you have a great day!

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