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Darrell Waltrip Buick GMC

Franklin, TN

4.9
1,251 Reviews

1440 Murfreesboro Rd

Franklin, TN

37067

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Showing 1,251 reviews

February 01, 2022

This Dealership is full of number crunching thieves. Stay away. I requested Gap at the beginning of the purchase. The retail contract was the presented to me with out gap. I immediately raised a concern, the More

by Deans
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lawrence Martin, Eric Stewart, Mark Gray
Feb 07, 2022 -

Darrell Waltrip Buick GMC responded

Marcia, as much as we appreciate feedbacks from our customers, we'd like to talk to you if there is any misunderstanding. Not every loan or vehicle qualifies for GAP insurance and GAP Insurance isn't free. An 11 year old car is going to have some flaws. Actually, the 2011 Infiniti you purchased was heavily discounted, the hood was repainted and we delivered the vehicle directly to your house to make it more convenient for you. We apologize if it wasn't enough for your satisfaction. As far as the dent goes, feel free to give us a call at your earliest convenience so we can take care of it. Have a good day!

January 24, 2022

Wow! Fantastic working with Chad! He was swift, honest and super helpful in the process. I will definitely be a returning customer at DW Buick!! More

by Daffnip
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CHAD GREEK
Jan 26, 2022 -

Darrell Waltrip Buick GMC responded

Daffnip, we are so happy to read such a great review about Darrell Waltrip Buick GMC! We sincerely thank you for the positive review, and look forward to seeing you again soon!

January 23, 2022

I am very happy with the purchase of my 2022 GMC Sierra. Chad is very knowledgeable and professional when it comes to the details of the vehicles he sells. I am looking forward to doing business with him in More

by bryanolutz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CHAD GREEK
Jan 26, 2022 -

Darrell Waltrip Buick GMC responded

Bryan, thank you for taking the time to leave a review for us at Darrell Waltrip Buick GMC. We're happy we could meet your expectations! We are pleased to pass along these comments to Chad! Thank you so much again for your feedback! We hope you have a great day!

January 17, 2022

Dwight was very nice and knowledgeable about the truck. The process was a pleasure. I would definitely recommend these guys. More

by joeyjgh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwight Jackson
Jan 19, 2022 -

Darrell Waltrip Buick GMC responded

Thank you again for taking the time to let us know how we did. We sincerely thank you for the positive review, and look forward to seeing you again soon! We hope you have a great day!

January 01, 2022

Roman and Darrell Waltrip GMC were great to do business with. The process was simple and painless. If your thinking about a new vehicle this is the place to go. It’s nice to see a dealership not gauging pr More

by Stdavis23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roman Chortyk
Jan 09, 2022 -

Darrell Waltrip Buick GMC responded

Thank you for your kind words and this wonderful review! We do hope we can be of assistance in the future. Take care!

December 22, 2021

Very friendly staff and helpful I will be buying all of my family cars from here More

by Laddwalter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Stewart, Dwight Jackson
Dec 23, 2021 -

Darrell Waltrip Buick GMC responded

We are so pleased you enjoyed your visit to Darrell Waltrip Buick GMC! We're looking forward to your next visit with us! Have a wonderful day!!!

December 21, 2021

Dwight was awesome! He went above and beyond to help me find a good car. My credit is the best and he still got me in a great reliable vehicle. More

by Amber.kay.brown85
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Stewart, Dwight Jackson
Dec 23, 2021 -

Darrell Waltrip Buick GMC responded

Thank you for your kind words and this wonderful review! We're glad you had such a wonderful experience with us! We hope to see you soon!

December 21, 2021

Had a fantastic experience at DW. Dwight was excellent to work with. He was able to answer all of my questions, as well as find me the exact vehicle that I was searching for. The entire staff, from managemen More

by mborton91
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nico Bauer, Tuan Nguyen, Kyle Kemp, Dwight Jackson
Dec 23, 2021 -

Darrell Waltrip Buick GMC responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Darrell Waltrip Buick GMC. It's experiences like yours that really keep us motivated! Thank you, and have a fantastic day!

December 20, 2021

Roman was outstanding. He explained every step of the purchase process, and offered a great introduction to my new Buick. Highly recommend. More

by stewlf
Recommend Dealer
Yes
Employees Worked With
Roman Chortyk
Dec 23, 2021 -

Darrell Waltrip Buick GMC responded

Thank you for highlighting our staff!!! We are so pleased you enjoyed your visit to Darrell Waltrip Buick GMC! Thank you so much again for your feedback! We hope you have a great day!

October 14, 2021

Roman was outstanding, a true gentleman honest to be sure. Ask for Roman, you won’t be disappointed. More

by Stevenfisher9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roman Chortyk
Oct 19, 2021 -

Darrell Waltrip Buick GMC responded

Steven, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Darrell Waltrip Buick GMC. Please don't hesitate to reach out if there's anything additional we can do for you.

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