
Darrell Waltrip Buick GMC
Franklin, TN
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Absolutely the best car buying experience we’ve had! . After going to at-least 5 different dealerships and being treated like the dealership could care less wether they had our business or not at eve . After going to at-least 5 different dealerships and being treated like the dealership could care less wether they had our business or not at every single one. It seems as though in this market stock is so low and demand is so high that dealerships have decided that buyers need to feel “lucky “ to be able to get a vehicle from them . But we finally ended up at DW at 7:30pm on a Thursday night exhausted, frustrated and ready to give up on finding anyone who actually cared. We were so impressed/grateful how friendly and patient everyone was. Especially our salesman Rowman C. Nicest guy in the world. Explained everything thoroughly and with a smile on his face even though we were there way past closing time. Even the sales manager seemed happy to see us. They also were the ONLY dealership we went to that did NOT have a markup on their vehicles from MSRP. We got the same vehicle from them for $7,000 LESS than the dealership we had just left from. They also gave us a fair value on our trade. Everything went smooth and made us feel so welcomed all the way through the process even the finance guy was a pleasure to work with ! After our purchase Roman took over an hour out of his day to make sure I knew all the ends and outs of my car and even showed me around the maintenance dept. We will definitely get all our vehicles from DW from now on. Thanks for being kind in this not so kind market guys !! And Darrell Waltrip, I hope you know what a gem you have in Roman C and his crew !! Definitely not many guys like them left in the industry these days. Everyone stay as kind as you are; it means alot !!! Julie & Jeremy Miller More

These guys are amazing. This was the smoothest car purchase I have ever made.I was in and out in 2 and half hours. I highly recommend to visit this dealer for your next purch This was the smoothest car purchase I have ever made.I was in and out in 2 and half hours. I highly recommend to visit this dealer for your next purchase, I know I will... More

I was told by Roman Chorky that the 2020 Canyon I was purchasing had a new set of tires on it. After further inspection later I found that to be untrue. Romans solution was to sell me a new set of tires purchasing had a new set of tires on it. After further inspection later I found that to be untrue. Romans solution was to sell me a new set of tires at cost. “Reeally”!!! More
Great service from Roman! I appreciate the quick phone call when a new vehicle was available. We love our new 2022 Yukon XL. I appreciate the quick phone call when a new vehicle was available. We love our new 2022 Yukon XL. More
The dealership is very helpful I called there looking for a gmc 2500 Diesel truck they did not have any in stock so I thought i need to call around to find a truck. 10 minutes went by I get a call from a dif a gmc 2500 Diesel truck they did not have any in stock so I thought i need to call around to find a truck. 10 minutes went by I get a call from a different salesman Dwight Jackson tells me that they have a 2022 Denali and that it will be here in about a month do I want that one ? He sent me the build sheet and with all the options . I said sounds perfect so that is the truck I Purchased More

Dwight Jackson was one of the best car salesmen I have worked with, he was honest and didn’t waste my time! Would recommend him to anyone I know looking for a car! 10/10 worked with, he was honest and didn’t waste my time! Would recommend him to anyone I know looking for a car! 10/10 More
Dwight had a vehicle ready for me to test drive and pulled it in their garage because it was raining. And because I had Limited time they made my experience fast to accommodate me! Thanks Limited time pulled it in their garage because it was raining. And because I had Limited time they made my experience fast to accommodate me! Thanks Limited time they made my experience fast to accommodate me. Thanks Dwight!! More
Dwight was great to work with. I told him when I test drove my new GMC Sierra Elevation that I "hated buying new cars, I don't want to spend the next 5-hours in here". I came bac I told him when I test drove my new GMC Sierra Elevation that I "hated buying new cars, I don't want to spend the next 5-hours in here". I came back the same night and in less than 2-hours I was driving home in my new truck. From Dwight to Kyle the finance guy, this was the BEST truck buying experience I've ever had, and I've had a lot. I'd highly recommend giving Darrell Waltrip Buick GMC a call and ask for Dwight. Good dude....and a Vet, so that helped too. Thanks! More

Knowledgeable and efficient. We couldn’t be happier with our new to us vehicle and the entire transaction. We will definitely come back next time we are in the market for a trade or purchase. Roman is top our new to us vehicle and the entire transaction. We will definitely come back next time we are in the market for a trade or purchase. Roman is top notch! Great to work with. More