Darrell Waltrip Buick GMC

Bob was the best! ! So helpful through this whole process and so accommodating with us being out of state and then coming in late afternoon to pick up the car!! Thank ! So helpful through this whole process and so accommodating with us being out of state and then coming in late afternoon to pick up the car!! Thanks again Bob! Look forward to doing business with you again! More

I had the most pleasant experience that I have had in years. Everyone was so patient and kind and mad sure the everything was perfect. Short wait time everyone was so welcoming. And I called to ask a few years. Everyone was so patient and kind and mad sure the everything was perfect. Short wait time everyone was so welcoming. And I called to ask a few questions and Mark Gray had no problem answering them and I can’t forget about Neco I hope I spelled his name right but he was awesome and met us as soon as we got there didn’t hesitate to answer questions and went right work and getting us with the right people to get me in a vehicle it was a wonderful experience. More

Service was TERRIBLE. I will never go back for another purchase. Manager at this location is non responsive I will never go back for another purchase. Manager at this location is non responsive More

Even during the craziness of the truck-buying world of 2022, The folks at DW took great care of me. Great experience, and I highly recommend this dealership! 2022, The folks at DW took great care of me. Great experience, and I highly recommend this dealership! More

Walked into the dealership interested in the 2022 GMC Acadia. I walked in and was greeted right away. I mentioned the vehicle and immediately was escorted to it. As we checked out the exterior and int Acadia. I walked in and was greeted right away. I mentioned the vehicle and immediately was escorted to it. As we checked out the exterior and interior the salesman was young but very knowledgeable about the vehicle. He offered me and my girlfriend to take it for a test drive and I fell in love. I’m a new small business owner and despite my credit score being high, most dealership were not interested in helping me with a low interest rate for finance because of my proof of income not being longer than what it was. This dealership did everything they could to help with that and got me the longest finance with the lowest interest any prior dealership had offered. I felt so accommodated and confident I was making the right choice by moving forward. Thank you Darrel Waltrip team in Franklin for making my new car buying experience a great one! I highly recommend visiting this dealership for your next vehicle purchase. More

Sales and Finance did a great job! Vehicle was ready when promised. Clean and ready to go. Great Job GMC Vehicle was ready when promised. Clean and ready to go. Great Job GMC More

Chad took care of us made sure had something to eat and My sugar was starting to get to low so they went and got dinner with and soda and really appreciate and My sugar was starting to get to low so they went and got dinner with and soda and really appreciate More

Every individual that we met was friendly one of the only dealerships I did not feel pressured into making a purchase Dennis our salesman was awesome dealerships I did not feel pressured into making a purchase Dennis our salesman was awesome More

It was an very good buying experience ! Salesman I worked with was a positive plus. Salesman I worked with was a positive plus. More