Darrell Waltrip Buick GMC

My experience at Darrell Waltrip was absolutely amazing! !! Eric Hess was the GREATEST, very knowledgeable, and went above and beyond to ensure my satisfaction, and he did exactly what he said he'd do! Eric !! Eric Hess was the GREATEST, very knowledgeable, and went above and beyond to ensure my satisfaction, and he did exactly what he said he'd do! Eric was very hospitable as well offering anything we wanted for snacks or drinks to make our time there more pleasurable. I highly recommend Eric to anyone looking to purchase their next new/used vehicle as his approach is amazing as he is very calm, non-pressuring, and quite humble. He has definitely earned my future business. Daniel Johnson was also amazing as well ensuring all of my finances wants/needs had been met, and actually got me a better deal than originally stated!!! The whole team there at Darrell Waltrip was very knowledgeable, welcoming, and made my time there a great pleasure!! I'm 48 years old, and I've bought many vehicles in my time, but this was BY FAR THE ABSOLUTE BEST experience I've ever had at a car dealership, and the least amount of time ever spent at one as well!! I was in/out, test drive to keys-in-hand on my way home, within 2 1/2 to 3 hours!! If you're looking for a good deal on a new/used vehicle, and only want to deal with honest, down-to-earth, no-nonsense salespeople, head straight to Darrell Waltrip Buick GMC in Franklin!! More

Super awesome, great dealership, buy a car from Darrell Waltrip Buick gmc, highly recommend, great service Waltrip Buick gmc, highly recommend, great service More

Caleb was not only attentive but his customer service is nothing short of 5 Stars! If you are looking for a great person to deal with on your new car purchase, look no further! nothing short of 5 Stars! If you are looking for a great person to deal with on your new car purchase, look no further! More

Nice very good job customer service care support professional service SUV vehicle excellent Nice interior running good I like this I expecting give Fast charging thank you very much professional service SUV vehicle excellent Nice interior running good I like this I expecting give Fast charging thank you very much More

Amber Person did a great job and was really helpful. Would contact her for another vehicle. Would contact her for another vehicle. More

Amber was awesome through the whole process. Thank you all for your service and ease of transaction. Thank you all for your service and ease of transaction. More

Service is excellent and Amber our sales representative was very knowledgeable. She helped us with the IT technology on our new 2024 Enclave. I would recommend Darrell Waltrip dealership to anyone looking was very knowledgeable. She helped us with the IT technology on our new 2024 Enclave. I would recommend Darrell Waltrip dealership to anyone looking for service or the purchase of a new vehicle. I had a very pleasant experience with everyone at this dealership More

Mike and Kyle were great. They met all of expectations and beyond. They were polite and courteous and continue to follow up with us after the sale. They met all of expectations and beyond. They were polite and courteous and continue to follow up with us after the sale. More

I don’t know who Kati is. I think you sent me the wrong survey I think you sent me the wrong survey More

Ryan Syrah’s and Alexander Beason was great to work with and the people there was really nice and worked with the price Great experience and the people there was really nice and worked with the price Great experience More