Darrell Waltrip Buick GMC

Excellent Experience I had a great experience dealing with DW Buick GMC. My son needed a different vehicle to drive to college. Arcento Shelton was ecellent to deal with I had a great experience dealing with DW Buick GMC. My son needed a different vehicle to drive to college. Arcento Shelton was ecellent to deal with on the truck we decided to purchase. Great sales staff. I also was informed of the service plans and extended warrenty options. I will recommend this dealership to all my contacts. Didn't get our pic with DW but maybe next time. More

Bought a new Buick Enclave I was treated nice by the Sales Staff and Management. They all worked with me in selecting a 2015 Buick Enclave. This is my 4th new car from Darrell I was treated nice by the Sales Staff and Management. They all worked with me in selecting a 2015 Buick Enclave. This is my 4th new car from Darrell Waltrip. More

Great experience! My wife, daughter, and I visited this dealership yesterday. We had been looking for a used suv for a little over a month. We found a Mazda CX-9 on the My wife, daughter, and I visited this dealership yesterday. We had been looking for a used suv for a little over a month. We found a Mazda CX-9 on their website and decided to set an appointment up with them for a test drive. When we arrived we were greeted promptly and shown the vehicle. Vehicle was exactly what we needed and wanted. Robert, our sales consultant, was very personable and attentive. If they could of sped the purchase up, it would have been a perfect experience. But overall, no complaints. I would definitely recommend this dealership to anyone. More

A good buying experience This was my first time to visit Darrel Waltrip GMC. I have to say that it was a pleasant visit. The salesman was very helpful and he was very knowledg This was my first time to visit Darrel Waltrip GMC. I have to say that it was a pleasant visit. The salesman was very helpful and he was very knowledgeable about the truck I selected. I will definitely do more business with Darrel Waltrip GMC. More

Expensive Dealer - Offended when I made an offer reluctantly after the sales person was persistent and pressured me into an offer. At the end of the day we were not able to come to I made an offer reluctantly after the sales person was persistent and pressured me into an offer. At the end of the day we were not able to come to a deal that worked for both. That was fine, it happens. For the dealer there will be other buyers and for me there are other vehicles and other dealers. But instead of finding a way to secure good will, at least for the sake of good PR or maybe even the possibility of a future interest on my part for a vehicle, the persons involved went off on me. Not much incentive to show back up, then again, maybe that is what they wanted. Bottom line, this dealership is expensive and they didn't handle the "no deal" result with much class. I wish they had handled it better, They have one of, if not the highest document fee in the State. I don't particularly enjoy writing a review like this. .Do your homework before you walk in the door, and if the manager or the salesperson go off on you, leave. I stayed way too long knowing we were too far apart but thinking they would want to insure there was good will walking out the door with or without the vehicle at least be professional about it. That was not what happened. The manager and salespersons were really courteous, friendly, and happy until you get into the deal, and when it did not go their way, they treat you like the enemy, not a customer who did not purchase on that day. More