
Darrell Waltrip Buick GMC
Franklin, TN
Filter Reviews by Keyword
By Type
Showing 1,248 reviews
Miriam Hernandez and Eric Stewart were great to work with. They were very courteous and professional. All of our questions were answered and our needs were met. with. They were very courteous and professional. All of our questions were answered and our needs were met. More
Although I got the car I wanted. The sales rep put me through xxxx. He attempted to take off some of the amenities that were offered through the videos. He also did not give me a sec The sales rep put me through xxxx. He attempted to take off some of the amenities that were offered through the videos. He also did not give me a second key to my vehicle. In his words they are not obligated to give me one but corporate will be called. Highly recommend another car dealer ship. More
I made ANOTHER purchase at Darrell Waltrip Buick-GMC. The exceptional customer service and willingness to work with me to get the right vehicle at the right price will have me coming back again next tim The exceptional customer service and willingness to work with me to get the right vehicle at the right price will have me coming back again next time my family needs another vehicle! More
I've purchased at least 20 cars over the years and have developed quite a reluctance to having to buy through dealerships; however, this experience was the most wonderful one I've ever had. Everyone I wor developed quite a reluctance to having to buy through dealerships; however, this experience was the most wonderful one I've ever had. Everyone I worked with from E. Hess my sales rep, Nico the sales manager and Eric in Finance was truly a pleasure with whom to wok. Their professionalism and follow up was extraordinary. They truly place the customer first and go all out to make sure all bases are covered. I will definitely refer everyone I know interested in purchasing to visit Darrell Waltrip Buick GMC.. More
The salesperson Amber Person, was very knowledgeable and experienced in all areas of her position. Amber made it very easy and comfortable for the new purchase of my new GMC Sierra 1500 AT4X. I would recom experienced in all areas of her position. Amber made it very easy and comfortable for the new purchase of my new GMC Sierra 1500 AT4X. I would recommend anyone to her. More
Great people to work with. Polite and patience is Their virtue. The dealership was clean, offering of beverages and snacks for wait time. Very helpful personnel great place to Polite and patience is Their virtue. The dealership was clean, offering of beverages and snacks for wait time. Very helpful personnel great place to look for new or used car. Will be back. Satisfied customer More
Great experience all round! The trade-in value of our old car was reasonable. and we were surprised to be able to choose another from the large inventory on premises. Nego The trade-in value of our old car was reasonable. and we were surprised to be able to choose another from the large inventory on premises. Negotiations and final deal were finalized with absolutely no sales pressure after some friendly bantering. They worked with us! We are happy campers. More
We had an awesome experience at Derrell Waltrip Buick GMC. Sales Rep. Mitchelll Altergott was very friendly and professional - fantastic to work with. I would highly recommend him for all of your vehicl GMC. Sales Rep. Mitchelll Altergott was very friendly and professional - fantastic to work with. I would highly recommend him for all of your vehicle purchasing needs. Everyone at the dealership was also very friendly. I love my new 2024 GMC Sierra truck!! More