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Darrell Waltrip Buick GMC
Franklin, TN
1,250 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,250 reviews
December 16, 2017
Bought used 2015 Yukon Kyle Sanders was absolutely amazing through the entire process. We were able to negotiate a price that we both were happy with in the end. I give him Kyle Sanders was absolutely amazing through the entire process. We were able to negotiate a price that we both were happy with in the end. I give him a 6* review !! The dealership wasn’t too willing to negotiate however. The vehicle I bought was overpriced on KBB and they did come off some. But not enough for it to be fair to the consumer. I’d driven 7 hours to purchase the vehicle. And the numbers guy(Jimmy), rewarded me by knocking a whole 140 bucks off after knocking 1000.00 off originally. . I was sitting there with 54k liquid and he knocked 140 bucks off. Good for the dealership because they surely made great money off of me. Bad for me recommending this dealership. They all want you to review and I’m sure the numbers guy doesn’t really care considering his final offer. I should’ve walked away but literally didn’t want to drive 7 hours home without the car. That’s my fault. I asked him to meet me in the middle of 940.00 and he knocked it down to 800.00. Thanks a lot man, that’s where the car should’ve been priced in the first place. The dealership is overpriced due to it being in one of the richest counties in the country. Take all this into account before buying here. Their idea of negotiating is laughable at best. Sounds like sour grapes I’m sure but the fact he only knocked that small amount off was the final slap in my face. Again, Kyle Sanders was wonderful. I recommend him all day. Low pressure sales but listened to my needs and did everything in his power to make the deal as attractive as possible. He would get 10 stars if it was an option. More
by Bouldtiger
Employees Worked With
Jimmy , the numbers guys, Kyle Sanders
December 14, 2017
Great experience- no pressure We had a great experience and felt no pressure. Bob helped us and I would recommend him to anyone looking for a new car. Thank you! We had a great experience and felt no pressure. Bob helped us and I would recommend him to anyone looking for a new car. Thank you! More
by Hmjohnson
Employees Worked With
Nico Bauer, Tuan Nguyen, Bob Lang
December 11, 2017
On point salesmanship and customer service. My salesman , Ron , provided the most amazing car buying experience I’ve ever had. The original deal didn’t work out, and Ronnnever batted an eye at g My salesman , Ron , provided the most amazing car buying experience I’ve ever had. The original deal didn’t work out, and Ronnnever batted an eye at going to find alternative options for me and my situation. He found something that fit my desires and needs exceptionally well and I ended up with a car I was much happier with. This guy is the real deal, no pressure and dedicated to my deal. Informative and knowledgeable. Ron and the finance staff gets a 5-Star from me More
by StephenShepard
Employees Worked With
Calvin Frey, Ronnie Bonavita
December 10, 2017
Best dealership in town Ron was really patient and helpful. I liked a suv in Georgia and he broughted it all the way to Nashville in 24 to 48 hours. He cares about his custom Ron was really patient and helpful. I liked a suv in Georgia and he broughted it all the way to Nashville in 24 to 48 hours. He cares about his customers is not all about comission. He is the best if you are looking for a thruthful salesman. I definetely will recommend Ron and the dealership Darrel Waltrip. More
by Karenv
Employees Worked With
Teresa, Tuan Nguyen, Ronnie Bonavita
December 08, 2017
Car Purchase Experience Such an easy and comfortable experience dealing with Ron Bonvita, Tuan Nguyen and the rest of the Darrell Waltrip team. Ron helped us select the per Such an easy and comfortable experience dealing with Ron Bonvita, Tuan Nguyen and the rest of the Darrell Waltrip team. Ron helped us select the perfect vehicle and made us feel so comfortable. We will definitely do business with these guys in the future. Excellent customer service experience across the board! More
by Flashbg77
Employees Worked With
Tuan Nguyen, Ronnie Bonavita
December 05, 2017
Honest and trustworthy. I have been going to Waltrip Buick since I moved to Tennessee. I have always been pleased with how I have been treated and how well myself and my car I have been going to Waltrip Buick since I moved to Tennessee. I have always been pleased with how I have been treated and how well myself and my car are taken care of. Eric has a great crew and I especially enjoy dealing with Dave, Jeff and Brandon. More like friends now. More
by Ben
Employees Worked With
Eric, Dave, Jeff and Brandon in the service department. Top notch guys
December 04, 2017
Enjoyable Had a great experience purchasing my new vehicle. everyone i dealt with was well mannered and kind. Kyle was very good to work with. He was very pe Had a great experience purchasing my new vehicle. everyone i dealt with was well mannered and kind. Kyle was very good to work with. He was very personable and never pushy. would buy from them again. More
by nickstick33
Employees Worked With
Tuan Nguyen, Kyle Sanders
December 02, 2017
Quick and Easy. Great Experience. Great experience. My wife & I live two hours away and found our vehicle online. From start to finish, Bob was very attentive and easy to work with. No Great experience. My wife & I live two hours away and found our vehicle online. From start to finish, Bob was very attentive and easy to work with. No high pressure. Our selected vehicle was parked out front and ready for a test drive when we arrived. Since we had already agreed on the price, paper work was relatively easy. Our finance manager, Tuan, was very professional and understanding of our needs. Great dealership and I would definitely recommend Darrell Waltrip GMC. More
by dmelt46
Employees Worked With
Tuan Nguyen, Bob Lang
December 01, 2017
Top-Notch Treatment & Expertise Top-notch treatment is what I received from my sales consultant Kyle Sanders. It was obvious that he listened to my desires. He was compassionate abou Top-notch treatment is what I received from my sales consultant Kyle Sanders. It was obvious that he listened to my desires. He was compassionate about assisting me through the entire process. He found the perfect ride for the family and me. His work ethic and eagerness to help was apparent. Kyle is fantastic to work with. I consider him a blessing and will refer all my family and friends to him. The knowledge of the finance team is boundless. Loren Vanderkooi took all the frustration out of finding the best lender to suit our needs. He went the extra mile to help us. He is the best in the business by far. I was a bit anxious waiting for an answer, but he had my back through the entire process. He was behind the scenes working to get a YES and finding the best interest rate to boot. I highly recommend Darrell Waltrip Buick/GMC to everyone. They will exceed expectations no matter if you are a cash customer or in a pinch. This is the best car buying experience in my 28-year car buying history! Susan LaCoste More
by Suzyqtn
Employees Worked With
Tuan Nguyen, Loren Vanderkooi, Kyle Sanders
November 30, 2017
Great dealership, great sales team I worked with Bob Lang on my purchase of my new 2018 Terrain... needless to say, he went above an beyond to ensure that he got me the best possible de I worked with Bob Lang on my purchase of my new 2018 Terrain... needless to say, he went above an beyond to ensure that he got me the best possible deal and worked within my timeframe. To provide a little color, Bob came in to the dealership on his day off and even made sure that I had a ride from the dealership where I dropped off my lease to Darrell Waltrip Buick GMC so that I didn't need to get an uber. In the end, a GMC is a GMC no matter where you buy it however some dealers won't go above and beyond to earn your business. Bob and Darrell Waltrip GMC ensure that from start to finish you are respected, valued even, and they do everything in their power to earn your business. I highly recommend this dealership and if you are fortunate enough to work with Bob, you will be in great hands! More
by Bob Mauro
Employees Worked With
Calvin Frey, Bob Lang
