Darrell Waltrip Buick GMC

Melody was great right from the beginning! Had a little hiccup with finance but got worked out. I would recommend Waltrip GMC to anyone looking for a vehicle. Had a little hiccup with finance but got worked out. I would recommend Waltrip GMC to anyone looking for a vehicle. More

Darrell Waltrip GMC was a great dealership to do my transaction with. They listened and delivered with no high pressure involved and I appreciated that and they received my business!!! A great fami transaction with. They listened and delivered with no high pressure involved and I appreciated that and they received my business!!! A great family to do business with!!! More

It was a good experience overall. The salesman could’ve been more communicative while I was waiting for my car to come in. The salesman could’ve been more communicative while I was waiting for my car to come in. More

I got a good deal and a good trade. I really like Jordan. He was nice, knowledgeable and not pushy. I really like Jordan. He was nice, knowledgeable and not pushy. More

Ben was my salesperson and he did an amazing job. Very attentive and went the extra mile from start to finish He even helped detail the truck because he knew I was in a rush. Very attentive and went the extra mile from start to finish He even helped detail the truck because he knew I was in a rush. More

Fantastic service! Benny took great care of us, answered all our questions, and made sure we were very comfortable throughout the whole process. Benny took great care of us, answered all our questions, and made sure we were very comfortable throughout the whole process. More

Very good on explaining everything it was 100% a great experience. Negotiation was very good. Will definitely go back again. experience. Negotiation was very good. Will definitely go back again. More

Initially, the communication during the buying process was smooth, and everything seemed promising. However, once the purchase was completed, it became incredibly difficult to get hold of anyone, and resp was smooth, and everything seemed promising. However, once the purchase was completed, it became incredibly difficult to get hold of anyone, and responses were slow or nonexistent. It feels like once you walk out the door with your car, the dealership loses all interest in providing customer service or support. I expected a more attentive experience, especially after making a significant purchase. Overall, I’m a bit disappointed by the lack of follow-through after the sale. More

The staff in the sales area were very warm and accommodating on arrival. Melody was particularly helpful as well as her finance guy. The service staff was a little lack luster. Overall, I will accommodating on arrival. Melody was particularly helpful as well as her finance guy. The service staff was a little lack luster. Overall, I will give the Waldrip team @ Buick GMC 👍🏽. They have worked to get the smoky smell out of my purchase. Although not yet successful, their willingness to please deserves 👏🏽. More

The associates are good, but additional training could make them better. I worked primarily with Willam and it seemed his training may have lacked one key ingredient...... know your audience! Not every bu make them better. I worked primarily with Willam and it seemed his training may have lacked one key ingredient...... know your audience! Not every buyer thinks the same. More