
Darrell Waltrip Buick GMC
Franklin, TN
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This dealership goes above and beyond for their customers. We made a 6 hour round trip because of how much we appreciate everyone here. They are the only dealership we trust in getting us into a ve customers. We made a 6 hour round trip because of how much we appreciate everyone here. They are the only dealership we trust in getting us into a vehicle. I recently filed bankruptcy and there isn't any dealership that compares to this one in working with you to get you into a car. More
I found this particular dealership to be extremely professional, easy to deal with, and very helpful to me. I really appreciated my salesman, Preston Foreman. professional, easy to deal with, and very helpful to me. I really appreciated my salesman, Preston Foreman. More
Darrell Waltrip GMC was a great dealership to do my transaction with. They listened and delivered with no high pressure involved and I appreciated that and they received my business!!! A great fami transaction with. They listened and delivered with no high pressure involved and I appreciated that and they received my business!!! A great family to do business with!!! More
Melody was great right from the beginning! Had a little hiccup with finance but got worked out. I would recommend Waltrip GMC to anyone looking for a vehicle. Had a little hiccup with finance but got worked out. I would recommend Waltrip GMC to anyone looking for a vehicle. More
It was a good experience overall. The salesman could’ve been more communicative while I was waiting for my car to come in. The salesman could’ve been more communicative while I was waiting for my car to come in. More
I got a good deal and a good trade. I really like Jordan. He was nice, knowledgeable and not pushy. I really like Jordan. He was nice, knowledgeable and not pushy. More
Ben was my salesperson and he did an amazing job. Very attentive and went the extra mile from start to finish He even helped detail the truck because he knew I was in a rush. Very attentive and went the extra mile from start to finish He even helped detail the truck because he knew I was in a rush. More
Fantastic service! Benny took great care of us, answered all our questions, and made sure we were very comfortable throughout the whole process. Benny took great care of us, answered all our questions, and made sure we were very comfortable throughout the whole process. More
Very good on explaining everything it was 100% a great experience. Negotiation was very good. Will definitely go back again. experience. Negotiation was very good. Will definitely go back again. More
Initially, the communication during the buying process was smooth, and everything seemed promising. However, once the purchase was completed, it became incredibly difficult to get hold of anyone, and resp was smooth, and everything seemed promising. However, once the purchase was completed, it became incredibly difficult to get hold of anyone, and responses were slow or nonexistent. It feels like once you walk out the door with your car, the dealership loses all interest in providing customer service or support. I expected a more attentive experience, especially after making a significant purchase. Overall, I’m a bit disappointed by the lack of follow-through after the sale. More