Darling's Auto Mall CJDR

Proactive Service I had my 2016 Nissan Rogue serviced (oil change, tire rotation, state inspection) the other day at the Auto Mall in Ellsworth. Andy was highly proacti I had my 2016 Nissan Rogue serviced (oil change, tire rotation, state inspection) the other day at the Auto Mall in Ellsworth. Andy was highly proactive and got me my state inspection a MONTH before it was even due. I'm a young woman and cars aren't my forte so having a dealer who is on top of their service to help me out definitely made my day. Thank you, Andy, for being so kind and helpful. I'll be back to see everyone at the Auto Mall in Ellsworth real soon. More

Darling's Automall, and Jeff our service coordinator. Darling's service area and Jeff our service coordinator, performed our service issues and the 10 year lifetime warranty service check. The vehicle wa Darling's service area and Jeff our service coordinator, performed our service issues and the 10 year lifetime warranty service check. The vehicle was delivered on time and work was performed as explained. More

Service Great service dept. No hassle to create an appointment. Liked the free car wash! Everyone there is extremely friendly. Good location too. Nice waiting Great service dept. No hassle to create an appointment. Liked the free car wash! Everyone there is extremely friendly. Good location too. Nice waiting room. More

New vehicle purchase Our experience working with Mike Hill was a great one. He covered all we needed to know about our new vehicle and answered questions that we had. Our experience working with Mike Hill was a great one. He covered all we needed to know about our new vehicle and answered questions that we had. We had his complete attention during the whole process. We look forward to doing business with Darlings and Mike Hill in the future and will not hesitate to recommend him to others. More

A great experience, Thank you Darlings Team I was unsure about buying from a dealership. It was my first time, and I didn't know what I was getting myself into. Everyone at Darlings was super he I was unsure about buying from a dealership. It was my first time, and I didn't know what I was getting myself into. Everyone at Darlings was super helpful, friendly, and professional. I first met with Brad Hurd, who helped me narrow down what vehicle I could afford. His honesty and knowledge helped me narrow my focus, so I was closer to finding the right car for me. Later, after using the Darlings website and finding a vehicle (2015 Dodge Journey) that I liked the looks of, I scheduled a test drive. Darlings responded by phone and email very quickly. I was in the dealership within a few days, where I met with Gary. Besides being pleasant and more than competent, his devotion to helping me get what I needed is what stands out in my mind. Four hours of answering my questions, showing me the vehicle, sorting out my finance options, and making sure I was properly insured. Andy King was super helpful, informative, and helped me understand what I was doing. His flexibility got me into the vehicle I wanted without any headaches. I feel so lucky, and as corny as it sounds, I didn't know shopping for a car could actually be so darn enjoyable. Thanks Darlings, the car was beautifully detailed, and is driving great. PS. Gary and Andy have since been in touch, making sure I'm still satisfied. They scheduled an undercoating appointment for me, and the response from the Bangor shop came almost immediately! More

2012 Kia Sorento I came into the Darlings Auto Mall a few days ago looking for a vehicle to replace my lease. I was clueless walking around just trying to find the che I came into the Darlings Auto Mall a few days ago looking for a vehicle to replace my lease. I was clueless walking around just trying to find the cheapest vehicle on the lot. Mike approached my girlfriend and I and began showing us lots of vehicles we may be interested in. It didn't take long before Mike really took us under his wing and treated us as if we were his own- my girlfriend and I being just 18 this was incredibly helpful. He explained everything in a way we could comprehend and made sure that he not only got us into a vehicle that could fit into our tight budget, but he got us an incredibly safe vehicle (something that hadn't really been something we were focusing on in a vehicle). Later when my mother came to look at the vehicle before I signed the final paperwork, he made sure he explained the safety features of the vehicle, as well as the vehicle as a whole, to ensure that she was just as comfortable with the vehicle as I was. A few days later he even called to check up on us and the car to make sure that everything was going smoothly. Mike really made this visit worth it, and I am sure that without him, I would not have left with a vehicle that I truly loved. More

Excellent team work from the beginning to rhe end. Brad Hurd worked hard getting me into a Jeep that I could afford. Jess Beaulieu worked hard getting me insura team work from the beginning to rhe end. Brad Hurd worked hard getting me into a Jeep that I could afford. Jess Beaulieu worked hard getting me insurance that I could afford. Andy King was good on doing the closing paperwork. The only bad thing was at the closing I went from $128 payment to $199 payment. Granted I did do some add ons but was told it was only $8 to $10 more on my payments. But I love my Jeep. Great team work. More

New Jeep at Darlings Andy King was so kind and helpful dealing with all the paperwork etc. He is great Pam Blanchard was wonderful. Salesman Mike Hill was not so happy Andy King was so kind and helpful dealing with all the paperwork etc. He is great Pam Blanchard was wonderful. Salesman Mike Hill was not so happy with., but Pam took over so it ended well. Scott Parady I sure do miss you. More

Awesome Service Mike Alteri was awesome to work with. He helped me purchase a jeep new compass and explained all the cars features to me. I would recommend all my fam Mike Alteri was awesome to work with. He helped me purchase a jeep new compass and explained all the cars features to me. I would recommend all my family and friends to go to him to buy a new vehicle! More

Critical repair done while on vacation We had an unforeseen coolant leak while on vacation in Bar Harbor/Acadia National Park. Our car started to overheat with 3 days left till our return t We had an unforeseen coolant leak while on vacation in Bar Harbor/Acadia National Park. Our car started to overheat with 3 days left till our return trip home to Connecticut. The service department was able to squeeze us in with their already full schedule and complete the repair. They provided us with a rental while the car was being worked on. We were able to enjoy the last few days of our vacation and get back on the road home with no additional problems. Excellent service! More