Darling's Audi Bangor

Purchase of a certified used car. Having lost my beloved 2007 Honda Civic in a car accident I needed to find another car. I visited many dealerships, drove lots of cars, and spent man Having lost my beloved 2007 Honda Civic in a car accident I needed to find another car. I visited many dealerships, drove lots of cars, and spent many hours on-line searching. I hadn't planned on visiting Darlings Ford, but decided to stop in for a quick look at the end of a long week of car shopping. The staff was friendly and after asking me some questions about what I was looking for in a car my sales associate (Roger) suggested that I might try out a Ford Focus (there happened to be a certified used 2012 Focus sitting out front). I took it for a ride (actually 2 rides) and was pleasantly surprised by the quality of this vehicle -this is a fun car to drive! I received a fair price (including a set of new tires) and the car was delivered to me that same evening (on New Years Eve). This was a big purchase for me and I didn't feel pressured or pushed by the salesperson. Roger was helpful and gave personal input on his own experiences with the Focus. From my initial experiences I'm very happy doing business with Darlings and look forward to maintaining my Focus with their service staff. They may have made a long-term customer! More

Darlings came through for me. One word, phenomenal! Darlings got me into a exceptionally good condition low milelage vehicle. They are very compassionate with an ear to hear and a One word, phenomenal! Darlings got me into a exceptionally good condition low milelage vehicle. They are very compassionate with an ear to hear and a heart to help. With the absolutely worse credit history a person can have; Darlings was able to put me into an affordable used vehicle. The team there work together to find what Best Fits you. I am so thankful to Jerry E., Dan M. And the whole team there at Darling Ford. I will defiantly return to them when its time to level up. If your looking for a second chance, a third chance Go see them and tell them Terry sent you.God Bless. More

New VW lease! Great deal, great service! After a lot of failed searches and negotiations with multiple dealerships Darlings was able to come through for me. John T. from Darlings sales staff After a lot of failed searches and negotiations with multiple dealerships Darlings was able to come through for me. John T. from Darlings sales staff was great. He didn't just try to sell me a car and get me out the door. He was conscious of my situation and really worked to find me a deal that met my needs and my budget. He worked to give me good trade value and found me an affordable lease option on a 2015 VW Jetta. Very pleased. Thanks to John, Wayne, Dan and all the other Darlings staffers that helped make this happen! More

Above and beyond John in service was very respectful and concerned about my needs. Even though the service bay was under construction, my service experience was extre John in service was very respectful and concerned about my needs. Even though the service bay was under construction, my service experience was extremely satisfactory. While I was waiting, love having coffee/tea available, Liz(?) not sure of her name, came into the waiting room with a helper to install a cell phone service station where you could recharge your cell phone battery. I was delighted because my battery was low and need to contact my husband, however, I have an older cell phone and none of the chargers fit. So Liz went to my car in service, retrieved my charger designed to fit the cigarette lighter, and brought a portable charger from service that did have a cigarette lighter outlet. SUCCESS! My phone was charged before John told me that my c-max was ready. It took me a while before I was ready to sign the service papers, but John did not make me feel hurried. He was very helpful and cheerful. Thank You John and Liz(?). More

Great job I liked working with these people. I have no negative points. They go beyond expectations to make customers satisfied. I would recommend them for ever I liked working with these people. I have no negative points. They go beyond expectations to make customers satisfied. I would recommend them for every body I know. More

Thanks Jerry E. I recently purchased a 2015 Jetta from Darling's Ford. Jerry was very helpful and informative. He took the time to explain all the different options a I recently purchased a 2015 Jetta from Darling's Ford. Jerry was very helpful and informative. He took the time to explain all the different options and answered any questions I had. He definitely made it a pleasant experience. More

Thank you Fred My 22 year old daughter was in the market to buy her very first new vehicle on her own. Thank you Fred - fabulous experience - Fred made her car buyi My 22 year old daughter was in the market to buy her very first new vehicle on her own. Thank you Fred - fabulous experience - Fred made her car buying experience extremely easy. He was so friendly and helpful - he was up front with her - no xx. He took her out for a test drive to make sure she was comfortable driving the car! He also made me and my other daughter feel like family. He is funny, smart and a great salesperson! It didn't matter the time - he was there with us right through to the end. I would highly recommend Fred Maddocks to everyone I know. Thank you Darlings! Thank you again Fred! More

Unacceptable technican performance. I brought my 2009 Jetta Sportswagen in for its 80,00 mile check, which was exactly as stated and expected. Additionally I had been experiencing a rec I brought my 2009 Jetta Sportswagen in for its 80,00 mile check, which was exactly as stated and expected. Additionally I had been experiencing a recurring problem with my air conditioner. I explained my problem to the the service manger, who is always great, about the air conditioner not always producing cooled air, sometimes it did, but at all times after a while it did not, and this had been going on for a couple of months. I waited to have it addressed until I needed the 80,00 mile check to save a 90 mile round trip. The technician checked the temperature at the vent outlets and reported it was cooling just fine, but said he would road test it to see if there was a problem, which he later reported it did not duplicate the problem for him, so there isn't anything wrong. I knew there was, so during the following week I used our digital oven thermometer by the cooling vent; what I found was that at first it cooled to as low as 53 degrees, but after about 20 minutes, the air conditioner was producing vent temperatures as high as 67 degrees, but never lower than 63 degrees.. It was 77 to 79 degrees on the last test, yesterday, September 26th. Up until this summer, the air conditioner worked just fine. I wish the technician would taken the time and would have truly checked the problem as I explained, which was after a period of time, but now I have another trip. We have another 2009 Jetta, so we know exactly how the AC works. More

At home experience with an unbelievable sales team! I purchased a new 2012 Ford Mustang from Darling's Ford in Bangor Maine. I've never had such a pleasant experience at a dealership before. My salesma I purchased a new 2012 Ford Mustang from Darling's Ford in Bangor Maine. I've never had such a pleasant experience at a dealership before. My salesman Jerry was polite, informative, and extremely accommodating. I found my car a month prior to purchase. Due to uncontrollable circumstances I needed to wait to finalize the sale. Jerry went out of his way to hold the vehicle until I was ready for it. We kept in contact while I was waiting and never once did he make me feel as though I was going to lose the vehicle or was pushed to complete the sale. There was a scratch in the front bumper that had been touched up. He had his shop paint the whole bumper to look as good as new. I don't have one single complaint and Jerry has earned Darling's a lifetime customer. More

Fred Maddocks did an amazing job I had a dying older car and visited the Ford/VW dealership. It was shortly before closing time, but Fred discussed car financing and other unfamiliar I had a dying older car and visited the Ford/VW dealership. It was shortly before closing time, but Fred discussed car financing and other unfamiliar issues with me (it was my first time truly financing a car or spending more than 3 grand for one). The new models were a little out of my price range, and there were only a few used ones there. So Fred took me across the street to Darling's Honda dealership and took me on 2 test drives. He explained some features, helped me get an affordable loan, took the car to get washed, and stuck around to finish the whole process. (Two other guys in the Honda office helped with this process, too, but, unfortunately, I don't remember their names.) We didn't finish until about 9:15pm, long after the official closing time. Fred later found the spare key for me, and he even ordered a manual for me. The man really went the extra mile. More