Darling's Audi Bangor
Bangor, ME
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598 Reviews of Darling's Audi Bangor
Service and purchase People are very knowledgeable about the cars there, even the people at the desk when you check in for service. They explain everything thoroughly. Eve People are very knowledgeable about the cars there, even the people at the desk when you check in for service. They explain everything thoroughly. Even asking if I wanted a curtesy ride someone while I wait. More
Great service on short notice I showed up at Darling at the end of a sloppy snowy day with a flat tire. Scott, the Audi service advisor, greeted me with courtesy, listened to my I showed up at Darling at the end of a sloppy snowy day with a flat tire. Scott, the Audi service advisor, greeted me with courtesy, listened to my story, and immediately arranged to get the spare put on my car. He got a new tired the next day and installed it. I was impressed with the fact that I showed up unannounced at the end of what was obviously crazy day at the shop. Scott went out of his way to help me. Nice to know that some still know what customer service is! More
Very Accommodating! Darling's is the closest VW dealership to where I live, which is 150 miles away, 300 miles round trip. I have made two visits there in regards to gett Darling's is the closest VW dealership to where I live, which is 150 miles away, 300 miles round trip. I have made two visits there in regards to getting recalls/service issues taken care of. One was scheduled, and the other was a recall I asked about when stopping in to get my TDI Goodwill Package activated. I can't quite remember the gentleman's name whom assisted me with that, but I believe it was Daniel. For just popping in with only about 30 minutes to spare, Daniel got everything taken care of with ease. Daniel then brought me to Kim to ask about a recall I had mentioned. As soon as Kim realized I was not from the area, she made it very convenient and accommodated my needs. I was in and out in a matter of minutes, the recall had been corrected properly, and my vehicle was returned in the same condition I had dropped it off in. I also admired the fact that Kim was extremely knowledgeable about what was going on with Volkswagen recalls. She knew the answers to the questions without having to reference anything. I felt very comfortable leaving my car in Darling's care and will certainly be a returning customer! More
check-up WhenI called to make an appointment Kim Cotta gave me the available dates. Gee, they were just what I wanted. I had my check-up the day I wished,and t WhenI called to make an appointment Kim Cotta gave me the available dates. Gee, they were just what I wanted. I had my check-up the day I wished,and the time I wanted as well. Darling's has been my service place for about 20 years. I cannot imagine going anywhere else.I bought my Beetle from Darling's and if I buy another car I'll head back there. More
Electrical problem with new audi The folks at darlings were awesome, providing me with a new Audi loaner for free while they did the hard work of troubleshooting the gauge problem. Th The folks at darlings were awesome, providing me with a new Audi loaner for free while they did the hard work of troubleshooting the gauge problem. The trouble was found and fixed quickly and at no expense to me. Love my new Audi q3 and the service department at darlings. Scott was terrific to work with. More
Great service Kim was extremely helpful. Called promptly and answered all of our questions. Loaner car was provided which made gettting our vehicle serviced so mu Kim was extremely helpful. Called promptly and answered all of our questions. Loaner car was provided which made gettting our vehicle serviced so much easier. More
Best service possible, worth the drive for me. Excellent friendly service. They paid attention to my concerns, and fixed the problems. It is a long drive for me for routine service, but it works Excellent friendly service. They paid attention to my concerns, and fixed the problems. It is a long drive for me for routine service, but it works out best for me. More
Darlings Service Department Review Darlings service department is excellent and very customer focused. The service writers and technicians are very concerned about making sure that the Darlings service department is excellent and very customer focused. The service writers and technicians are very concerned about making sure that the customer is satisfied. More
Friendly, efficient service It's always a pleasure to take my car to a place where I can depend on the service being fast, friendly, and efficient. I'm greeted when I arrive, and It's always a pleasure to take my car to a place where I can depend on the service being fast, friendly, and efficient. I'm greeted when I arrive, and a service tech is covering the seats and topping the fluids right in the service bay, before I drop the keys and go to the waiting room. :-) More
Courteous and thorough I have received excellent service st Darlings VW. I will buy my next vehicle there because of the service center. They are polite and helpful. Today I I have received excellent service st Darlings VW. I will buy my next vehicle there because of the service center. They are polite and helpful. Today I acted annoyed with what Scott Kennard was telling me but he remained calm, courteous , and informative. This level of professionalism and customer service is rarely seen in the automobile industry. Darlings cannot be matched due much in part to the Service Managers. Jane Cummons More