Darling's Audi Bangor

Kim was great I've never been a dealership service fan, any dealership. I've feared high prices and a hard sell attitude of things I don't really need. I tried th I've never been a dealership service fan, any dealership. I've feared high prices and a hard sell attitude of things I don't really need. I tried this service department because I had a problem that my mechanic could not fix. I was so pleasantly surprised that I would go back for sure. I dealt with three different people on the phone, prior to my appointment, they were all great. When I arrived Kim did my paper work and went over the car with me. Her performance was flawless, everything I would want in a Service Manager and none of the things I wouldn't. She was very competent, confident, honest and professional. I was so comfortable with her that I ended up doing more work than I planned and work that I would have normally saved for my own mechanic or done myself. I'm always fascinated by company management/attitude and it's clear to me that someone higher up is sending a clear message about how customers should be treated at Darling's Bangor service, even the two rental car people I dealt with were great. More

Friendly, Professional, Efficient The first service experience on my new Audi Q 5 was excellent. Start to finish, everyone was friendly, professional and efficient. The Shuttle was v The first service experience on my new Audi Q 5 was excellent. Start to finish, everyone was friendly, professional and efficient. The Shuttle was very convenient and timely, making it easy for me to make it to and from another appointment. More

Excellent service and reasonable price. I went here for an Urgent airbag warning on my volvo. After googling the issue I was scared of the price I might have to pay to fix this. The employee I went here for an Urgent airbag warning on my volvo. After googling the issue I was scared of the price I might have to pay to fix this. The employees were helpful and kept me up to date along the way and it was a FRACTION of the cost I was expecting. I was very happy with the whole process. My only critique would be that it took a longer than I expected but for the price, I was happy to wait. More

Not your average service visit! We've used Darlings for many years for service on our various vehicles - Volvos, Fords, VWs. Service has been by and large thorough and positive. We We've used Darlings for many years for service on our various vehicles - Volvos, Fords, VWs. Service has been by and large thorough and positive. We recently had to leave our VW on an emergency last-minute basis as we were headed out of town - electronics were doing weird things, liking opening and closing windows on their own. They took good care of the vehicle and kept us informed by email of everything that was going on. Kim Cotta was great as keeping in touch with us and letting us know our options. We've been looking at a purchase - not quite there yet - but have been impressed by John Tilton and his knowledge of vehicles and his willingness to help us through the process of buying a vehicle. More

Great Service! My 2009 VW is always in good hands at Darlings. Kim keeps me informed and updated. Their friendly expertise makes it a positive experience whenever I My 2009 VW is always in good hands at Darlings. Kim keeps me informed and updated. Their friendly expertise makes it a positive experience whenever I need it to be serviced. More

A+ rating I have been purchasing cars at Darling's in Bangor for about twelve years. I have always been exceptionally happy with my cars and the service provid I have been purchasing cars at Darling's in Bangor for about twelve years. I have always been exceptionally happy with my cars and the service provided. Darling's has always been fair and accommodating! More

Always great I have such a good experiences at Darlings VW with Kim and Scott that I still bring my old 2004 Jetta (that I bought at Darlings) there for service. T I have such a good experiences at Darlings VW with Kim and Scott that I still bring my old 2004 Jetta (that I bought at Darlings) there for service. They know my car and its history like a doctor knows their patient. With over 170k and still running like a top with routine maintenance and parts replacements, my Jetta and I thank them for our long life together! More

Staff is in the ball, top notch customer service! Being a customer of Darling's is nothing shy of having friends in the car business! When you go there they treat you like a real person. Like the work Being a customer of Darling's is nothing shy of having friends in the car business! When you go there they treat you like a real person. Like the work and service was being provided to them, and their own vehicles. Honest, helpful, and providing you with top notch service. The car I bought with Darling's is reliable, day in and day out, and I'd recommend this dealership to anyone! In fact I do recommend this dealership to everyone! More

Grreat Service Once again, Kim Cotta and Scott Kennard provided excellent support for my VW, both while I was out on the road and in the shop! Many Thanks. Once again, Kim Cotta and Scott Kennard provided excellent support for my VW, both while I was out on the road and in the shop! Many Thanks. More

Excellent experience - Second time around I worked with Corey Richards on this deal. I purchased a car a few years back and went through New Reach. It was a great experience and they have been I worked with Corey Richards on this deal. I purchased a car a few years back and went through New Reach. It was a great experience and they have been wonderful. This time I was able to get a more traditional loan. I was able to do almost all of it online and through email. This was really important for me due to my job. Corey was excellent. He listened to what I was looking for, and what I wasn't. He picked the perfect car and had the deal already when I came in. I'll definitely be back for my next car purchase. Thanks so much!!! More