Danis Auto

I'm satisfied with my actual car but do not feel I would not order from them again At the beginning, the process with gettacar was much easier than Carvana that I cancelled my order with or so I thought. M not order from them again At the beginning, the process with gettacar was much easier than Carvana that I cancelled my order with or so I thought. My car was delivered to me in a timely manner (the very next week, which after a month delay through Carvana I was very impressed with). That said, there many things they were not forthright with. One being that Carvana does in house financing, Gettacar farmed my "loan application" out to several banks, all of which put hard inquiries on my credit. The gentleman I dealt with initially named Matt S. seemed professional/efficient at first but as time went on, was not forthright. My insurance requires a Carco photo inspection for collision which I asked if that had been done prior to delivery (because Carvana did this). He kept saying he would "find out for me" and never got back to me about it. I ended up calling my insurance directly to see if they had received one. They hadn't and I took care of it myself. First red flag of lack of communication with Matt and refusal to follow up. On 4/30 Matt S. had said we needed to re-sign (aka he messed up) the contracts, putting in gap coverage and extended warranty coverage that I had agreed to but the financer who approved my loan did not. He tried to frame this in a "positive" light of lowering my monthly payment rather than his lack of communication with the financer. This caused the contracts I initially signed to be invalid. He scheduled me to re-sign the contracts a Saturday without a specific time, which I am an independent contractor and my work is flexible but I waited around a half day to re-sign contracts only for the system to be down when we were finally on the phone. This was obviously not Matt's fault, but what followed was. I asked him via text if this would delay the registration (my exact words: Are they waiting on the new contracts to do the registration?). His exact response: "no the registration doesn't need the contracts, that's in process, the payment needs the contracts, I will check with titles to see the status of the registration, NY state takes a few weeks to process." We ended up doing the re-sign on 5/4. 6 weeks goes by and I don't have my plates. He had initially told me it took about 6 weeks for NY State. I contacted him via email on the exact day it was 6 weeks to inquire about the registration. He tells me that the registration paperwork sent out until 5/13. I had actually received the car on April 21st, so they waited a month to send the paperwork in. He stated he'd check with title clerk next morning (this was on June 2nd). Another week goes by, I don't have my plates, I hadn't heard from Matt, I check my dmv file online, it's not listed in my registrations. So I email Matt again. Hadn't heard from him all morning. Getting frustrated/annoyed so I call gettacar, left message. A woman named Terri texts saying Matt was off that day & basically just telling me since the paperwork was submitted May 13th it takes NY about 6-8 weeks to process. At this point I'm very heated because they knew my temp reg (which while the temp plate was in the actual car, the paper copy and temp window "sticker" was an UNSIGNED email file) was set to expire supposedly 6/21 (even though the temp cardboard plate actually said 6/19). I'll give Terri that she did her best to assist me despite being thrown into the situation willy nilly and me being extremely upset and frustrated at this point. She escalated it to a supervisor named Anthony. Anthony calls at 5:30pm that day which I appreciated because he was supposed to leave at 5p and explains that they don't send the registration paperwork in until the contracts are finalized. I don't know why Matt or Terri could not tell me that, but there you go. I asked about an extension or a new temp plate which they could not because of NYS laws. I just got my perm plates/sticker today 6/18 finally but still no leined title. Overall I love my car but the process was ridiculous and I don't believe I'd do it again. More

Hannah was very helpful with me finding my vehicle the first one was just snap & she helped me find the rite one thank you again first one was just snap & she helped me find the rite one thank you again More

This was my first time buying a car off of the internet without going to a dealership. I was skeptical at first but Terri was exceptional with explaining everything and making me feel comfortable. without going to a dealership. I was skeptical at first but Terri was exceptional with explaining everything and making me feel comfortable. More

This was my first time financing a car myself and it couldn’t have gone any smoother. The ease of everything from the search, to the service, to the delivery and inspection was excellent. Mike was very couldn’t have gone any smoother. The ease of everything from the search, to the service, to the delivery and inspection was excellent. Mike was very prompt with answering any questions I had, and he was also very personable and friendly. 10/10 recommend using Gettacar to anyone and everyone! I can’t thank them all enough! More

Rey has probably been the best car salesperson I've ever dealt with he deserves a raise he helped me every step of the way and continues to do so after the fact.I feel as though he cared about me obtaining dealt with he deserves a raise he helped me every step of the way and continues to do so after the fact.I feel as though he cared about me obtaining a vehicle while going through a difficult time in my life. More

This Dealership was easy online and worth the time it took the car I purchased was great for a second hand car runs well and the staff is always respectful. Thank you gettacar well done. took the car I purchased was great for a second hand car runs well and the staff is always respectful. Thank you gettacar well done. More

Angelyn helped me with getting my dream car! We are so happy with the experience! She made it possible to have our car delivered within 3 days! Process was pain free and extremely easy with no hassle. happy with the experience! She made it possible to have our car delivered within 3 days! Process was pain free and extremely easy with no hassle. Rob, in the service department, helped me secure an appointment for the state inspection and made the process easy and pain free as well! Overall an excellent experience with GREAT coverage. More

This was the best car buying experience I HAVE EVER had. Rey was very knowledgeable and called when he said he would made sure everything he told me was true. The 2019 ford taurus is great and looks better Rey was very knowledgeable and called when he said he would made sure everything he told me was true. The 2019 ford taurus is great and looks better in person then the pic I hope my next car buying experience I get to work with Rey and his crew. Let’s now forget the delivery driver. he was on time and very friendly. Took care of my 2019 Taurus like it was his moms car. made sure it had a full tank of gas. Keep up the good work guys More

Ryan and Kyle were great! Purchasing was pretty quick and easy and the delivery was just as simple. I was a little hesitant about the online purchase and delivery process but everyone was very reassuring, he easy and the delivery was just as simple. I was a little hesitant about the online purchase and delivery process but everyone was very reassuring, helpful, and able to answer any questions I had. More

Great car buying experience! Terri G was my virtual salesperson and she was excellent. Truck looked even better in person and drives like new. Final monthly payments are a little higher than I would ha salesperson and she was excellent. Truck looked even better in person and drives like new. Final monthly payments are a little higher than I would have liked, but not a deal breaker, and it was only because I wanted the extended warranty. Bottom line, with a shopping experience like this, I don't think I'll ever buy from an in person dealer again! Great Job GETTACAR! More