Daniels Long Chevrolet

Best service over all! Everyone was very helpful, friendly, and very efficient. I couldn't have choose a better place to trade in my car and find a new one. Staff was friend Everyone was very helpful, friendly, and very efficient. I couldn't have choose a better place to trade in my car and find a new one. Staff was friendly and even though they were busy they still made sure I was being taken care of while waiting for my new car to get cleaned. More

New Silverado We have been looking for a new 3500 Silverado to pull our camper. The team at Daniels long Chevrolet was very helpful and knowledgeable when it came t We have been looking for a new 3500 Silverado to pull our camper. The team at Daniels long Chevrolet was very helpful and knowledgeable when it came to the product. They were able to find a supply truck at a fair price. Extremely happy with are salesperson Dondi coon and the sales manager Mike Ortiz. When it's time for our next vehicle we will definitely be back and will tell all of our friends that this is the place to buy a vehicle from. More

Always Leave With A Smile Well, this was my 2nd purchase within 15 months. Dealt both times with Michael Hoskins. He asks questions and what my needs are. And he listens. Never Well, this was my 2nd purchase within 15 months. Dealt both times with Michael Hoskins. He asks questions and what my needs are. And he listens. Never have any problems. I like and appreciate that. Thank you again Michael. Roxanne More

Great Service, Great Price. Michael Hoskins was wonderful to work with in helping me select the truck I was looking for. The next time I decide to get an automobile, Mike is the Michael Hoskins was wonderful to work with in helping me select the truck I was looking for. The next time I decide to get an automobile, Mike is the guy I plan on taking my business to. He was very professional and made a normally nerve racking experience very smooth and quick. I'd recommend him to anyone I know that is looking to purchase a new car. More

Good experience with good people We walked in and knew what truck ws wanted. Took a test drive, went inside talked some numbers and made the purchase. Everyone was professional and ni We walked in and knew what truck ws wanted. Took a test drive, went inside talked some numbers and made the purchase. Everyone was professional and nice. More

Excellent Service, NO pressure! Joel Radspinner was an excellent salesman! He was professional, polite, knowledgable re his vehicles for sale and their locations on the large lot, (n Joel Radspinner was an excellent salesman! He was professional, polite, knowledgable re his vehicles for sale and their locations on the large lot, (new and used). This was important to me as it was bitter cold outside the day we were shopping for a vehicle and there was a lot of ice /snow on the ground so we appreciated his knowing exactly where each vehicle was to minimize our time in the cold. He was patient with our many questions and our slow decision making process , and he offered us refreshments throughout our stay. He followed up quckly, within a few minutes, on finding a few answers to questions he did not have off the top of his head. He offered absolutely no pressure during our visit. He was personable and had pleasant way about him that put us at ease during what is commnly a stressful process. He synched our phones to our vehicle for us before leaving the lot and taught us about our new vehicle dash/ on star/ and additional options available.. Mitch was also great at offering us a very fair trade in amount on our current vehicle and both Joel and Mitch made us aware of the incentives being offered by the manufacturer so that we we were able to find an awesome deal within our budget. More

Poor customer service I was looking for a 4WD LT suburban at Daniel Long Chevrolet in Colorado Springs, CO. On 30 November 16, I spoke with Michelle Richardson (business de I was looking for a 4WD LT suburban at Daniel Long Chevrolet in Colorado Springs, CO. On 30 November 16, I spoke with Michelle Richardson (business development manager) who informed me they had another person coming to look at the same suburban that morning. After a settled price through text messages and a confirmation of a sales price of 52.5k with Mike Hoskins (salesman) I went to the dealership to purchase the vehicle on 3 December 16. Upon arriving at the dealership I noticed the specific suburban I selected was not on the lot. Mike informed me the vehicle had been sold. I was pissed they sold they vehicle but things happen and that was that. On 10 December 16, Mike called me and stated they had not in fact sold the vehicle but made a mistake and had the vehicle out for a loaner with a customer. Mike said they would honor the original sale price of the vehicle of 52.5k. I proceeded to the dealership to only be contacted by Mike 15 minutes or so after our original call to tell me the dealership could not honor the 52.5k sales price because they no longer had a bonus tag. I informed Mike this was not my fault as I made my end of the deal initially when trying to purchase the vehicle. Mike said they couldn't do that and apologized. I asked Mike to have the general manager of the dealership call me to discuss the issues. Hours went by with no call from the GM so I called and left a message. Another hour went by and I was contacted by Brad Stewart ( General manager). I explained to Brad the entire story only to be told there was nothing he could do as the GM. I told him the dealership made the mistake and should honor there original deal. The GM stated they could not do the sales price because it had over 1500 miles and was a loaner vehicle. If this was true not sure how they were able to price it with discounts originally unless they somehow put 1500 miles on it in 7 days...not likely. The GM said he needed to talk to the sales manager to figure out what happened and call me back. The GM never called me back so I went to the dealership to figure out what was going on. After getting there I met with Mike again who said they could not honor the deal because it was a loaner and the bonus tag was only for two LTZ black suburbans. This is complete xx because Chevy only released the bonus cash on the LT model. I asked to speak to the GM who had left the dealership already and I was told nothing else was going to happen that night because everyone was closing early and going to the Broadmoor. I recommend everyone thinking about doing business with this dealer should go elsewhere especially my brothers and sisters in the service. They will lie, cheat And rip you off and this is supposed to be a dealer whom USAA supports. They have the worst customer service I have ever seen. I all my troops are well aware of this place. Chevrolet is not happy with there performance either and a formal complaint was filed with Chevrolet regarding the unethical practices this company carries out. More

Great Service Advisors, but careless Technicians Daniel's Long Chevrolet service advisors to include the service manager are all very professional and courteous, except their technicians seem to c Daniel's Long Chevrolet service advisors to include the service manager are all very professional and courteous, except their technicians seem to care less for product quality. I had my 2016 Chevy Silverado 20 inch wheels damaged both times I had it serviced for excessive vibration. The manager had the issue resolved both times, but the service technician needs to be more careful and caring of all customer vehicles. I advise all customers to always perform a pre and post inspection of your vehicle with your service advisor to prevent a major headache in trying to repair a technicians careless mistake. More

great people to work with Guy was easy to work with, very knowledgeable and considerate to what I was Looking for. He also has a personality that works with the population. Mos Guy was easy to work with, very knowledgeable and considerate to what I was Looking for. He also has a personality that works with the population. Most of all no PRERESHER. More

1st time car owner This was my first time purchasing a vehicle, I walked in with the mindset of I'm just looking I want to see what is out there. I looked at the Equinox This was my first time purchasing a vehicle, I walked in with the mindset of I'm just looking I want to see what is out there. I looked at the Equinox and couldn't walk away. Guy was outstanding!! He was helpful, kind and knowledgeable. He was able to make sure I was comfortable with the vehicle and what I was about to purchase. This was the best experience ever! More