Daniels Long Chevrolet
Colorado Springs, CO
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Michael Smith was very friendly and helpful. He worked with us to get the vehicle we wanted and would be happy with in the future even though it wasn't a Chevy. He also explained what we could expect from with us to get the vehicle we wanted and would be happy with in the future even though it wasn't a Chevy. He also explained what we could expect from the dealership as to scheduled and other services. More
Mike Smith was awesome and very patient with us. He got us just what we wanted and worked with us on the price. He even spent his day off driving up to Denver to get us the minivan we wanted. us just what we wanted and worked with us on the price. He even spent his day off driving up to Denver to get us the minivan we wanted. More
I looked at other dealers for a new Malibu. Daniels Chevrolet had the vehicle I could buy with the money I had. Mr. Mike Smith worked with me, answered my questions, and did not treat me in a demeanin Chevrolet had the vehicle I could buy with the money I had. Mr. Mike Smith worked with me, answered my questions, and did not treat me in a demeaning manor just because I am a female. I could have gotten a vehicle with more of the extras I wanted and for my dollar at another dealership, but I did not like the way I was treated there. I felt as if Mr. Smith valued my business, and that I was valued as a new customer. More
I ordered a 2012 Chevy Volt at the end of August and took delivery at the beginning of October. It's a great car--well worth the price and the wait. There were no demos, due to plant shutdown during the summ delivery at the beginning of October. It's a great car--well worth the price and the wait. There were no demos, due to plant shutdown during the summer to retool for higher production--so I had numerous questions. Billy (my salesman) was patient with my questions, and got answers for me whenever he didn't know himself--he never tried to "snow" me and answered all of my questions accurately and honestly. Mark (the manager) made sure I met and got business cards from everyone I might need to contact in the future. Billy, Mark, and all of the employees at Daniels Long Chevrolet are very friendly and helpful. I've been back to the dealer several times since I bought the car. They have done excellent work and I've had a very positive experience every time. I would recommend Daniels Long Chevrolet to my friends without reservation. My daily commute is 32 miles, and I usually have 10-12 miles of all-electric range remaining when I get back home. Best of all, my Volt is entirely solar powered--which I highly recommend for anyone who wants to reduce pollution and/or eliminate dependence on foreign oil. More
Very impressed with Billy Voyles, young salesman. Friendly, knowledgable, enthusiastic. Did follow-ups faithfully until I bought a Porsche. I did not think the sales manager was supportive of his e Friendly, knowledgable, enthusiastic. Did follow-ups faithfully until I bought a Porsche. I did not think the sales manager was supportive of his efforts. Billy asked about price and the sales manager said that there would be no negotiating since the model I was looking at "would drive itself out of the lot." I felt he embarrassed Mr. Voyles and I was totally turned off by the sales manager. More
Mike made my buying experience a great one, he was knowledgeable, friendly and truly wanted to help me have a good experience with my car buying process. I will buy again from Mike Smith in the future knowledgeable, friendly and truly wanted to help me have a good experience with my car buying process. I will buy again from Mike Smith in the future. More
This was a great experience. I have dealt with other dealers before and this was the best experience I have had. Mike was great and so was Maggie! dealers before and this was the best experience I have had. Mike was great and so was Maggie! More
The customer service here was excellent. They helped me work out a car lease tailored to my financial needs and pick out a car that met my safety wants. work out a car lease tailored to my financial needs and pick out a car that met my safety wants. More
My wife and I bought a brand new Silverado from Elijah and Peter. They were friendly and helpful through the whole process. I am in the Army and I was put at ease knowing that Elijah served in the Army as and Peter. They were friendly and helpful through the whole process. I am in the Army and I was put at ease knowing that Elijah served in the Army as well and was always very honest with me. He treated me with respect through the whole process. There was absolutely no pressure from anyone there... Even the finance lady was great! I will be coming back for my next purchase. I will also be sending many of my soldiers here to buy a car. Thank you very much Daniels Long for treating the Military with Respect! More
When we first arrived to "look" at a truck seen on the internet, the hospitality seemed appropriate. It wasnt long before we felt the hard sell coming from the salesman when I'd explained that I wa on the internet, the hospitality seemed appropriate. It wasnt long before we felt the hard sell coming from the salesman when I'd explained that I wasnt looking to "buy today". We kicked numbers around finally reaching a deal. We agreed that i'd come back in the morning to bring them a deposit for the vehicle. I kept my word as an honest man should, only to find the sales manager wanting to "close the deal" right then and there! Did I mention this was Christmas Eve? When I explained to them I was only there to give em the deposit as promised, the mgr got ticked off and starts rude comments such as "I thought we had a deal" and yaddy yaddy yah! He insulted me telling me there were numerous people interested in that same vehicle and that there was NO WAY would he accept my $100 deposit to hold it. He refused and tossed me back my check! I advised him that if he has SO MANY people wanting this vehicle, by all means sell it to them! He certainly doesn't need my money! Woudnt you know, that vehicle is still on the lot a week later! I wonder what happend to all those prospects? As of this posting, the salesmen is calling my cell constantly and has gone as far as coming to my home (while I'm not there) and leaving his business card in the door!! Is this creepy or what!!! In my opinion, customer service is equally important as the price and value. This experince was one that I would just assume forget! Do yourself a favoe and move on. Al Serra and Medved are a lot better Chevy Dealers to wokr with. You've been warned. More