Daniels Long Chevrolet
Colorado Springs, CO
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I want you to know you have an exceptional employee, Heather Morgan, in your Internet Sales Department. Her calm, patient manner was a great help to me when I wavered for over four months on my decisio Heather Morgan, in your Internet Sales Department. Her calm, patient manner was a great help to me when I wavered for over four months on my decision to purchase a used/new pick up. Her patient manner and her remarkable knowledge of the Chevrolet truck line-up is rare. If the quality of a firm's employees is an indication of future success, then Daniels Long Chevrolet has a very bright future. I would also like to pass along a huge thank you to Jason Love and Maggie Michaels. I arrived at the dealership on 2 July about 1 hour before closing time and didn't leave until 10:30PM. Instead of rushing the deal and potentially losing a sale Jason, Maggie and Heather displayed great patience as I tried to make the decision to purchase a new 2012 Chevrolet truck. The professionalism, customer service, and positive attitude is among the finest I have seen. Please convey my thanks to Heather, Jason, and Maggie. More
Dear Sirs, We were on vacation and on the day we where Dear Sirs, We were on vacation and on the day we where to leave my truck would not start. I had a feeling it was some thing minor and with limited Dear Sirs, We were on vacation and on the day we where to leave my truck would not start. I had a feeling it was some thing minor and with limited tools on hand I went to your dealership. When i pulled in everyone appeared to be very busy, a gentlemen finally came out and asked what I needed, I told him and he said lets take a look i continued to tell him my concern that i was going sit in a waiting for half the the day only to be told it was something small. Mike continued to diagnose my trucks battery ( we both thought that was the problem) well David and Terry both came out and began to help, Terry cleared some codes and was very informative, I had one bad battery (2004 Duramax) so I replaced both of them. Come to find out Mike was the service manager, Terry was was the duramax guru David was very polite and helpful. Your staff were very helpful and had me on my way in one hour !!! Thank you, Michael DeGennarro David Terry Daniels Long Chevy More
I entered the dealership with no real intentions of buying at that time. I still wanted to shop around a bit, but I left there that day with the car and price I was looking for. This didn't happen be buying at that time. I still wanted to shop around a bit, but I left there that day with the car and price I was looking for. This didn't happen because I was pressured into it. Eddie simply ask me exactly what I was looking for and went and found it. Then we talked numbers and came to a deal. I was given a really good price for my trade-in, and they still came off the sticker price as well. Eddie seemed to be very sincere and I never felt like I was being "sold to" but rather assisted with what I wanted. When Peter came to talk to me about a few items I wanted fixed before the purchase, I actually expected to get a bunch of excuses as to why they couldn't accomodate, but he just walked up and said they would take care of it and put it in writing. One of those items was to simply clean the car, which they did an excellent job on, but they went beyond that by buffing out and fixing several scratches on the paint. I had a great experience buying a car...this never happens. No Buyer'r Remorse because I got what I wanted, not what they wanted me to buy. More
This was by far the best experience I have had buying a car. Everyone was wonderful and so easy to work with. Everyone I worked with was there to meet my needs and to make sure I walked away satisfied. car. Everyone was wonderful and so easy to work with. Everyone I worked with was there to meet my needs and to make sure I walked away satisfied. I will totally recommend Daniels Long to my friends and family. Daniels Long is definitely there for their customer unlike many other dealers. There was no pressure to purchase a car and any issue I had with the car was immediately addressed. So thank you Eddie, Peter, Jason, Tracy and Maggie for such a great experience. It was a pleasure doing business with all of you! More
I came in the dealership with the mentality of having to deal with a car salesman again. Cheryl put my mind at ease and made it a much different experience. Dealing with her was a great experience. When yo deal with a car salesman again. Cheryl put my mind at ease and made it a much different experience. Dealing with her was a great experience. When you visit, I highly recommend asking to see Cheryl. Great experience. Thanks again. More
I have had the pleasure several times to work with Wayne in Service. My Chevy Express Van is a service truck for my business. Wayne has always done a great job getting me in and out of the service departm in Service. My Chevy Express Van is a service truck for my business. Wayne has always done a great job getting me in and out of the service department in a timely manner. Running a small business I don't get paid to be at the dealership. Both Wayne and the service technicians that take care of my van are prompt and friendly. I highly recommend the quality of service they provide. Thanks to Wayne & Staff! Joe (SWS) More
The staff at Daniels Long made our trade and purchase easy and streamlined. Everyone worked to make the trade/sell cost effective, efficient, and sensical. I appreciate the hospitality while at the deal easy and streamlined. Everyone worked to make the trade/sell cost effective, efficient, and sensical. I appreciate the hospitality while at the dealership and enjoyed having the US Open on while working through the deal. :) More
This was my third new car purchase and Mike Neufeld was the most helpfull, non-pushy, and pleasant salesman that I have ever dealt with. He made me feel at ease and was very easy to talk too. Peter and M the most helpfull, non-pushy, and pleasant salesman that I have ever dealt with. He made me feel at ease and was very easy to talk too. Peter and Maggie both were very pleasant as well. More