Daniels Long Chevrolet
Colorado Springs, CO
Filter Reviews by Keyword
By Type
Showing 466 reviews
We are rebuilding our credit and had contacted other dealerships around town and even in Longmont, CO but once I was in contact with Mike Neufeld I was finally moving forward. He was consistent and HONE dealerships around town and even in Longmont, CO but once I was in contact with Mike Neufeld I was finally moving forward. He was consistent and HONEST. He knew who he was talking to unlike other dealers who would mix me up with other customers, therefor mix up the vehicle in which I was looking for. Other dealers didn't even know their monthly incentives when I was comparing vehicle prices. Remind you this process started over half way in to the month of March. How they can tell me they haven't even looked at their monthly incentives and we are well past mid month March is beyond me. They would talk the talk but didn't get anywhere when it came to answers. Mike always called back promptly and often times was diligently calling me to update me of the process. I rarely had to initiate a call. I was very particular of the vehicle I had wanted even if it was used and we lucked out and found a vehicle that was in better shape than most if not perfect condition. I have had some things that needed to be fixed after we have been home with the vehicle and he has been on it and making sure the repairs are taken care of. I have not had to worry about anything once having contact with Mike as he worked very hard every day until the sale was complete. To the gentleman who drove to Oklahoma to pick up the vehicle I wanted to THANK YOU! I would recommend Mike to any and everyone who would need to buy a car whether it be new or used. He worked tirelessly and I felt like I was his only customer, even though I know I wasn't. Maggie is awesome and works miracles, ha! She is definitely wholesome and down to earth, we felt comfortable and very relaxed doing business with her...even if she is a Broncos fan hahahahahaha! Y'all are amazing , keep up the good work! By the way it's no surprise that Mike was voted Salesperson of the Year! More
My husband and I drove to Colorado Springs from Wyoming with full intentions of buying a Chrysler aspen from a small dealer. The guy was rude and wouldn't work out a deal. We left and I was crushed. We end with full intentions of buying a Chrysler aspen from a small dealer. The guy was rude and wouldn't work out a deal. We left and I was crushed. We ended up driving around looking for a dealership and just pulled into Daniels long and that is where we found our ford edge. Aaron helped us out so much and stayed with us till the end. If it wasn't for him and Jason we would have left colorado without a new vehicle and defeated. We love our vehicle and so do our kids!!!! We recommend this dealership for everyone! They will not let you down. More
Friendly staff, professional, great environment, customers come first, and unbeatable prices!!! I will be a repeat customer and recommend Daniel Long Chev. to anyone who appreciates good customer se customers come first, and unbeatable prices!!! I will be a repeat customer and recommend Daniel Long Chev. to anyone who appreciates good customer service!! More
My husband and I just purchased our first new car at Daniels Long Chevrolet. We were very nervous about the experience and worried that the sales person would be pushy and dishonest. However, our expe Daniels Long Chevrolet. We were very nervous about the experience and worried that the sales person would be pushy and dishonest. However, our experience at Daniels Long was the complete opposite. Paul Blessing sold us our 2013 Chevy Cruze. He was very helpful, nice and honest. We felt very comfortable while talking with him. We met with four other sales men at other dealerships and Paul is the only one that sat down and talked about the price and fees with us. The others only pointed to the price on the sticker which we knew didn't include any fees or taxes. Paul also only showed us what we were interested in; he didn't try to sell us a more expensive car or a car with features we didn't care about. Paul really listened to our wants and needs. We also took our time doing research and considering our decision. Paul was not pushing us to make a decision right away; he gave us time and space to discuss our options and make the best choice. Once we decided to purchase the Cruze Paul worked very quickly to get us through the paperwork process. We also met the general manager, Mark Barton. He was very pleasant and fun to talk to. We had a long conversation and he made us feel as though he really cared about us and not just about selling another car. The finance lady was pleasant as well but I can't remember her name. She took the time to explain everything we were signing. She also made me feel comofortable enough to ask more questions when I didn't really understand what the form was saying. Thanks Daniels Long, we really appreciate you making this a great car buying experience for us. We'll definitely send people your way. More
I've bought a lot of cars over the years, mainly high performance. Most recently, an '06 Corvette. I decided I wanted to get the last of the C6s, the 2013, and used USAA buying service wherein Daniels is performance. Most recently, an '06 Corvette. I decided I wanted to get the last of the C6s, the 2013, and used USAA buying service wherein Daniels is a certified dealer. The car I wanted was not in inventory, but I knew it could be had from another dealer. I visited Daniels Long on a monday with Heather as my salesperson. The deal offered by the Internet Sales Manager was miles away from what I knew the car, and my '06 Vette trade, were worth. Heather displayed outstanding initiative by going to Mark, the GM the next day. Mark called me that night with the deal I wanted, no drawn out negotiations or excuses as to why they "had" to price the new car above the target pricing I saw on USAA, and with full knowledge of the value of my '06 Corvette with 14,800 miles on it. Mark had the final say, but Heather made it happen. Her professionalism, aggressiveness on behalf of her customer--not the dealer, are almost unique in my experience. To boot, she has a charming and winning personality and it was a personal pleasure working with her. The dealer pays the sales staff's salary. But when an individual salesperson goes above and beyond for the customer--who pays everyone's salary, it is deserving of high praise. Heather deserves that praise. I would not hesitate to recommend her, and Daniels so long as she is there. Mark was great--straightforward, open and honest, and showing the quality of leadership with which I am used to dealing. But Heather was the key. Best I have ever dealt with. More
I have to say working with Heather was awsome!!!!!! I would defently buy a car from her again! I felt extreamly comfortable with work with her, she didn't pressure me to buy any car (I think my Daughter would defently buy a car from her again! I felt extreamly comfortable with work with her, she didn't pressure me to buy any car (I think my Daughter pressured me more)! My biggest issue with any dealership is the constant sales reps being over assertive to buy a car, any car, and this is not the case here at all at Daniel Long! The whole place felt comfortable! My other Big issue is the service department, bottom line if I don't like the service department I WILL NOT buy a car from that store peroid! However that is not the case at Daniel Long... this is such an awsome staff that I brought one of my other vehicles over to get serviced Thanks to Ray and Dallas and the whole service department!! I will continue to bring all my vehicles to get serviced there! All of this would have never of happened if I never met Heather!! Thank you all for everything!! You guys are truly a family! Thanks again! More
Billy and the young lady in the finance office made my visit as pleasant as they could have made it. My issue with this dealership was Aaron Berger. The saying goes the chain is only as strong as its we visit as pleasant as they could have made it. My issue with this dealership was Aaron Berger. The saying goes the chain is only as strong as its weakest link. My experience with Aaron was fine until right after I signed for my vehicle. There was only one key presented to me and when I ask if there was a second key he looked me in my eyes and simply said "keys are expensive". I could not believe this guy said that to me. He came back and said they would check with the provider of the vehicle, but for him to tell me keys are expensive as cold as he did less than ten minutes after I signed for the vehicle was as nonprofessional as a person could be. More than a week I was calling to talk to Billy (salesman) to find out if he was able to get a second key because I did not feel comfortable drive around with only one key but he was not present because he was sick which is understandable, it happens. Aaron simply said he would give the message to Billy. He knew I only had one key and as far as I know he did not attempt to follow-up on the second key which to me would have been good customer service with him also knowing Billy was not available. When I was trying to make up my mind to by the vehicle, Aaron called in support of Billy and was great, but once I signed for the vehicle he did the Jackal and Hyde on me. I would never suggest anyone go to the dealership, as a matter of fact I will advise people to stay away because of this guy. I am not too proud of Billy either because to me, good customer service would have advised meet that there was only one key, but I guess he did what he had to do to make the sale. The one person who was great from the first moment I met her was the lady in finance. I really wish I could remember her name because she truly deserves to be recognized for the service she provided. When I went back to provide some paperwork, it was she who got on the phone and advised me that the second key was not available, but she could get the key to me at their cost, which was the same thing Billy offered. She was actually going to get Aaron while I was there but when I told her that Aaron was no help she did what she had to do to get me an answer. I believe her name was Maggie Michels. If I am correct, Thank You Miss Maggie. More
I have purchased several cars over the years, and if I'm honest, I look forward to the process about as much as having a root canal. My past experiences at other dealerships involved pushy sales people I'm honest, I look forward to the process about as much as having a root canal. My past experiences at other dealerships involved pushy sales people and I always felt rushed into a purchase. That all changed with my last experience at Daniels Long Cheverolet, and my salesperson Aaron Mattson is the reason I am so pleased with the whole experience. Aaron is genuinely friendly and took the time to listen to my description of the truck I was looking for. He is knowledgeable and very helpful in answering all my questions--I never felt rushed or pressured. I was able to get a fair deal on the exact truck I was looking for! Thanks Aaron and Daniels Long Cheverolet--I look forward to working with you in the future! More
I called in on March 21 of 2013 and talked to Billy Voyles, he was respectful and kind to me . I was very to the point on what I was needing . Billy asked the right questions and made me feel important Voyles, he was respectful and kind to me . I was very to the point on what I was needing . Billy asked the right questions and made me feel important. I told him we are looking to trade in one car and one truck and we need the best deal for our military budget and because of special reasons on why we had to do it. Billy made it his mission to find the right deal for us, so we went down and looked over the truck and the car and liked them , and then billy made sure that the deal worked for us. the deal was done fast and with no mistakes and we love the truck and impala. We have been buying Chevy's for 13 years now and this is the best dealer ship we have ever gone to. The G.M> Mark Barton was also a great guy in making sure Billy was making us happy and and that we were happy with the two deals. We will come to this dealership when it is time again and I'll be telling my friends what a great place this is with great sale pearson named Billy Voyles. Thanks Shannon More
12 cars in 18 yrs, i felt it time to try the chevy suburban. went to Stevenson, John Elway and Johnson's Auto Mall ( LTZ model was on shipment, they didn't even mention it until i got there. made me w suburban. went to Stevenson, John Elway and Johnson's Auto Mall ( LTZ model was on shipment, they didn't even mention it until i got there. made me waste my time ). tried Ed Bozarth and Go Chevrolet again after 2 yrs but they still have the worst trade in no. in denver. so we drove to Colorado Spring so my wife could see the Champagne LTZ at Al Serra but decided to first check out Daniels Long. it was the best decision we ever did. they gave me the no. i'm expecting on my trade and the easiest deal on the new vehicle. Billy Voyles was the best sales i ever encountered but i think all sales people at Daniels Long are the best. Billy and Dallas ( parts and accessory sales ) new how i love and felt about my brand new vehicle that they gave me up to date on the DVD head restraint installation. took care of it as there own. i would give Billy, Dallas and Daniels Long Chevrolet a 10 out of 5 but the highest is 5. but still want to give them a 10 More