Daniels Long Chevrolet
Colorado Springs, CO
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Above and Beyond We accidentally locked the keys inside our Chevy pickup last weekend at Lowe's. Fortunately Wayne Beauchamp was working that day and went above and be We accidentally locked the keys inside our Chevy pickup last weekend at Lowe's. Fortunately Wayne Beauchamp was working that day and went above and beyond, not only making us a duplicate key, but then bringing it to us so we could get home. Now that's what I call customer service ! Way to go Wayne and Daniels Chevrolet ! More
2014 Impala search In April 2014 I contacted the Daniels Long Dealership to assist me in selecting a new car. I was assisted in my search by Katie Preddy. She was frien In April 2014 I contacted the Daniels Long Dealership to assist me in selecting a new car. I was assisted in my search by Katie Preddy. She was friendly, knowledgeable and was very quick in responding to all of my questions and concerns. She helped me locate the vehicles I was interested in, with the features and colors important to me. Although I did not ultimately purchase a car from Daniels Long, I would not hesitate to recommend this dealership, and Katie Preddy in particular, to any of my friends looking for a new vehicle. They made the entire experience enjoyable and relaxed. We will definitely come back when we are ready to purchase or lease our next vehicle. More
I was very hesitant to have my vehicle serviced at a dealership, but I was put at ease the moment I wanked into the office. I was greeted with enthusiastic, smiling, friendly staff. I explained the prob dealership, but I was put at ease the moment I wanked into the office. I was greeted with enthusiastic, smiling, friendly staff. I explained the problems I was hearing and noticing at the service counter and gave the staff my best guess of the problem. Upon the technician looking at it I was given a detailed explanation of the what was wrong after it was looked at. I felt confident in the service I was receiving. I brought my car in late in the day and was generously offered transportation to my destination as I chose to have my beloved van stay safely at the shop overnight while parts were ordered. From the shop on my first trip back to work my van drove like it was loved, safe, and in a newer place than when I dropped it off. Thank you More
Service Department I had purchased a used Toyota RAV4 for my daughter and we suspected brakes may need some work. We left it with Wayne to check out. He test drove it I had purchased a used Toyota RAV4 for my daughter and we suspected brakes may need some work. We left it with Wayne to check out. He test drove it as well as checked brake pads and found nothing wrong. He did not charge us anything for this which I thought was very awesome! He said to keep a log when we heard the squeaking and go from there. He has a great sense of humor, related well to my teenager, and has great customer service. Thank you Wayne. More
Jack Boehm helped me once again find the perfect vehicle for my 'just-turned 16' daughter. Even though my children have to pay for their auto insurance and expenses, I purchase their first used car to get for my 'just-turned 16' daughter. Even though my children have to pay for their auto insurance and expenses, I purchase their first used car to get them going. He found me a 1999 Toyota Rav4 that I think will work perfectly for a girl that wanted a truck and hates little cars. He knew my 'out the door' amount and did not try to persuade me to go over that. Excellent service again by Jack; wonderful sales person; knows what he is talking about. While completing the deal, a couple came by to say HI to him and they had also gotten 2 cars from him. That shows a lot when people come back and have a good feeling toward their sales person/facility. And of course, I need to mention Maggie again - wonderful person. More
This dealership took great care of me! I'm a young, first time buyer and it was only because of them that I was able to qualify for my truck. They dropped the trucks price so that I would look better t first time buyer and it was only because of them that I was able to qualify for my truck. They dropped the trucks price so that I would look better to the banks for financing! Jack was a great salesman, he wasn't pushy and he made sure to match my wants to the vehicles on the lot. More
As soon as I walked in the dealership i was greeted by a sales associate named derrick. I asked him if i could take a look at a new truck, he asked what type of vehicle i was interested in and walked me out sales associate named derrick. I asked him if i could take a look at a new truck, he asked what type of vehicle i was interested in and walked me out to the trucks. Derrick was very knowledgeable of the trucks and explained to me the differences. he answered all of my questions and the ones he didn't know he would get the answers in a timely manner. Derrick was up front with me and tried to get a vehicle within my price range, he didn't use any of those sales tricks or pressure me into buying a vehicle out of my price range. I would definitely return to Daniel long Chevy for another vehicle More
Wayne knows customer service. I live 85 miles away and it's important to be kept apprised. He knows its important I don't come come for an incomplete job He helps make it a pleasant experience. Thank yo it's important to be kept apprised. He knows its important I don't come come for an incomplete job He helps make it a pleasant experience. Thank you for alloying me to vent. More
My husband an I bought our new 2014 Silverado and 2014 Impala from Daniels Long Chevrolet. We both shopped on the Chevrolet website to build our cars prior to going to the dealership. It took us several m Impala from Daniels Long Chevrolet. We both shopped on the Chevrolet website to build our cars prior to going to the dealership. It took us several months to decide on exactly what we wanted. Once we knew, we went to Daniel and the entire team there made our vision come to fruition. Michelle in the Internet Sales department called us to make sure we felt welcome to come in and assured us of our USAA membership incentive. When we got there Jack (salesman) worked hard to find my car and located it in New Mexico. The next day my car arrived at the dealership here in Colorado Springs in beautiful condition just in time to get the President's Day incentives as well. They gave my husband the exact amount he wanted for his trade in on his old Silverado Truck and placed him in a beautiful new Silverado. Phil (Sales Manager) was great in helping us seal the deal, Heather (USAA Representative) helped me fill out paperwork and helped Jack get documents together, and Jimmy (finance guy) got us an even better interest rate (2.39) than we were originally quoted at 3.29 ; which allowed us to knock an entire year off of our finance package. And Cruz (the dog) played with my kids when we came back to pick up my car. Cruz belongs to the General Manager who passed out candy bars to my kids making my daughter very happy. After all was said and done, Dallas in the Service Department took care of getting my new weather mats for my car and arranged for my windows to be tented. While my windows were being tinted, he provided me with a car from the dealership to get around to run errands until my car was ready. The entire experience at Daniels Long was GREAT. We are happy and will be life long customers. Prior to this transaction, we purchased a Suburban and a Silverado and drove both for 10 years. After we drive these new Chevrolets, we will surely purchase again. We love the Chevrolet Brand and we love Daniels Long. More
I purchased a 2013 Chev Tahoe in late September 2013. I was involved in a vehicle accident with this Tahoe. The vehicle was totaled. My first thought was to call this dealership and Drew Fairchild to see w was involved in a vehicle accident with this Tahoe. The vehicle was totaled. My first thought was to call this dealership and Drew Fairchild to see what I can do to get a new Tahoe. The service and Drew were outstanding in helping me find a new Tahoe and dealing with all the financing from the 2013 Tahoe that was totaled. Drew definitely took care of me and helped with through the entire process of transfering loans and registration over to the new Tahoe. They are 100% for the customer. I highly recommend this dealership for not only sales, but service as well. More