Danbury Pre-owned Center

Best car buying experience ever! ?????????? Daniel was very helpful and knowledgeable during our walk through and test drive. He was personable and honest which made this purchase ?????????? Daniel was very helpful and knowledgeable during our walk through and test drive. He was personable and honest which made this purchase the best car buying experience I have ever had. The deal was closed and I drove away with my gently used 2015 Audi S4 the next morning. The car was freshly cleaned with a full tank of gas for my first day of driving enjoyment. I highly recommend Daniel and his team at Weeks Danbury Audi along with the Audi line of cars for your next car. 😀 More

Very Happy with my experience buying my car. Derek patiently kept me appraised of available preowned Audi Q3’s that fit my criteria for several months. He was conscientious, but not pushy, which Derek patiently kept me appraised of available preowned Audi Q3’s that fit my criteria for several months. He was conscientious, but not pushy, which was a great because I had a list of specifics and time to wait. When “my car” came on his radar, he immediately contacted me. We worked out the details and I had my car within a week. He knew one more “ specific” thing I wanted was rubber mats. He got them for me himself and I just picked them up. Above and beyond customer service by Derek. More

Easy Online Purchase Daniel was incredibly helpful in managing my online vehicle purchase. He was professional and trustworthy, making the process hassle-free and easy. Da Daniel was incredibly helpful in managing my online vehicle purchase. He was professional and trustworthy, making the process hassle-free and easy. Daniel was very efficient in collecting the paperwork and necessary documents. I highly recommend working with Daniel and I would gladly do so again in the future. More

Easiest purchase ever. Daniel was professional, funny and accommodating. He had all of the paperwork ready for me, answered all of my questions and was certainly patient wh Daniel was professional, funny and accommodating. He had all of the paperwork ready for me, answered all of my questions and was certainly patient when showing me all of the technology in my new A4! thanks Daniel More

We will be back! Jim was great at helping us pinpoint the perfect car for our family. We needed an automatic transmission that would last through 2 teenage boys not on Jim was great at helping us pinpoint the perfect car for our family. We needed an automatic transmission that would last through 2 teenage boys not only learning how to drive, but to have something safe, and reliable to drive. Jim found us the perfect VW within our budget and mileage limits! More

Awesome and great sales person Steve Ferraiuolo and Finincial Manager Jerry made my buying experience so smooth. Steve was very knowledgeable and helpful when purchasing my certifie Steve Ferraiuolo and Finincial Manager Jerry made my buying experience so smooth. Steve was very knowledgeable and helpful when purchasing my certified pre-owned Audi A4. I even reached out to him the day after I purchased my car, and he was more then happy to answer my questions. A freat sales person to work with. More

Another satisfied customer. My wife and I had an excellent experience with Eric Smith. Eric was knowledgeable about the cars he was selling and explained everything very thorou My wife and I had an excellent experience with Eric Smith. Eric was knowledgeable about the cars he was selling and explained everything very thoroughly. I would recommend him to anyone who wants to by a preowned Audi in the tristate area. More

Friendly and knowledgable Derek was very friendly, informative, and easy to work with answering all my questions regarding the trade-in process, financing, and obviously knows Derek was very friendly, informative, and easy to work with answering all my questions regarding the trade-in process, financing, and obviously knows his stuff regarding cars. No pressure sales experience, will definitely go back and refer others. More

DO NOT BUY FROM WEEKS PRE-OWNED We recently purchased a certified pre-owned 2018 Audi A5 convertible with just 12,000 miles on it at Weeks. We saw the vehicle on a Thursday early eve We recently purchased a certified pre-owned 2018 Audi A5 convertible with just 12,000 miles on it at Weeks. We saw the vehicle on a Thursday early evening, left a deposit and arranged to pick the vehicle up Saturday at 10:00. We arrived at 10:00 am sharp, super excited to get the paperwork signed and get the keys. Derek Smith, our sales guy, took us out to the car and it much to our surprise the car was filthy, dead bugs all over to the front bumper and grill, smear marks where is looked like someone basically hosed it off and wiped it down, the inside was dusty on the dash and in the vents. On Thursday when we left a deposit it was pouring out and we knew the car needed a detail, they had all Friday and Saturday am to assure it was done. Derek was equally surprised and said how embarrassed he was. He said he was going to get the detailer out immediately to take care of it. After sometime waiting with no results he went to speak to his sales manager's and came back out and assured us he was working on it, he asked if we had time to wait, keep in mind that we live in Middletown and with no traffic it is a an 70/75 minute drive one way, we agreed to wait. After another 20 minutes sitting outside waiting for the detailer, sales manager or anyone for that matter to clean the car we decided to leave. I went back inside and found Derek sitting in his managers office. They said the detailer was not answering his cell phone, they offered for us to bring the car back another time. I explained that we were not traveling 2 ½ hours to get the car detailed and that resolution was not acceptable. We paid $225 to have the car detailed. A few days later we received an email from Joe Catanese thanking us for the purchase and assuring us complete customer satisfaction. I am sure it was an auto-generated email because it never addressed or apologized for what happened. I responded with our displeasure and copied Derek in, Derek called shortly thereafter and thanked me for the email and said that two detailers were fired for the incident, he again wanted us to drive back down to Danbury for a detail, we declined, we told him that it was not acceptable and would be happy if they just reimbursed us for the detail. Now the second issue, we inquired where the windscreen was for the car, Derek originally said on Thursday when we looked at it that it was in the trunk, we checked and it was not, he then told us that the car didn't come with one because it wasn't on the original sticker, we believed him but thought it was odd because the car is equipped with a Premium Plus and Luxury Package with every option available. We went to Wallingford Audi last week to order it and when they looked up the vin# they said the car did come with it as a standard item with that car, that pacakge. When we asked Derek about it he said that the dealership was sabotaging them which was far from accurate, they were simply trying to save us the money of ordering one when the car did in fact come with it. We paid $48,000 for the car, original sticker was $$62,000, we never thought we needed to inspect the car before signing the paperwork, we previously purchased from Danbury Audi and they were great. I would never purchase from Weeks Pre-Owned again and would NOT recommend them to anyone. More