Danbury Pre-owned Center

I visited this dealership to look at a 2012 Audi A4 Avant which was exactly the car I wanted. I sat down with Richard Medla who was a great help in negogiating the deal. He knew the car and the brand and w which was exactly the car I wanted. I sat down with Richard Medla who was a great help in negogiating the deal. He knew the car and the brand and was very knowledgeble and forth coming. As I eventually pruchased the car, the only unpleasant moment was when the Used Car Manager offered an insulsting price for my trade-in knowing that I really wanted the A4. He never looked at the car nor spoke to me in person. This "Used Car Manager" embodied the typical used car salesman stereotype. 2 days after I purchased my car I saw my trade-in on the internet offered for sale for $4000 above what was given to me. This was the only low point in my purchase, Rich Medla saved the day by his professionalism. More

Worked with Rich Medla for purchase of Audi S5 cabriolet - efficient and effortless experience (which is how it should be). Rich was very easy to work with, and this transaction involved a trade that was h - efficient and effortless experience (which is how it should be). Rich was very easy to work with, and this transaction involved a trade that was handled quickly with no drama. Overall a very nice experience and Rich was a gentlemen all along the process. Would highly recommend More

Rich was great! Very helpful. Great place to but used cars!! Prices were fair and they did everything they could to help. Bought 2 cars in two days!!! cars!! Prices were fair and they did everything they could to help. Bought 2 cars in two days!!! More

Salesman had a very low pressure, friendly demeanor. He sought to match my needs and interests with the cars in his inventory, rather than push me to look at particular cars he wanted to sell. The financi sought to match my needs and interests with the cars in his inventory, rather than push me to look at particular cars he wanted to sell. The financing rep was equally low pressure, customer oriented. I would bet the buying experience for many customers is quite a "low-anxiety" affair. I would recommend this dealer to any mid to upper end used car buyer. More

I purchased a 2009 Audi A4 from this dealership and the sales person was a friendly guy but in my opinion he needs to listen to the buyers instead of just talking facts all the time. I had no real problem sales person was a friendly guy but in my opinion he needs to listen to the buyers instead of just talking facts all the time. I had no real problem with the sales person but I did have a problem to whoever I was speaking to on the phone when I called to ask about my extended warranty. All I asked was for a number to the extended warranty company to ask them about modifications to my car and the person who I was talking to had no right what so ever to tell me that I can't when in fact I can. When I tired to tell this person that it was not his concern he started giving me a attitude and eventually I raised my voice and told him that he was being disrespectful and that I will file a complaint against him but the sad thing about this is that I didn't catch his name. So my overall experience at this dealership was not great and I would just like to let people know that when you are buying a car from this dealership just think about what you are getting yourself into because the actual Audi dealership itself isn't much of a great help either and fail to answer simple questions about the Audi brand. More