
Danbury Pre-owned Center
Danbury, CT
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These guys are total sharks. With friendly smiles that never touch their eyes they'll try & convince you that they've done all they can to meet your goals in purchasing a certified Audi. The reality is th never touch their eyes they'll try & convince you that they've done all they can to meet your goals in purchasing a certified Audi. The reality is they'll employ every tactic in the book (& some that aren't) trying to get you to OVERPAY. Prepare to be thoroughly screwed with unless you enjoy paying sticker prices. I went there on a Saturday morning & met with Rich. We looked at a couple of vehicles, he gave me his card & assured me that he worked every Saturday & he'd be in touch. I received two immediate follow-up emails from him, to which I replied but received no additional response. I sent him another email about a week & a half later telling him that I'd be returning for a test drive on the upcoming Saturday. Again, no response. So my family & I took the long drive to Danbury that Saturday (my day off) to find that Rich wasn't there. "I think he's on vacation this week. I'm not sure.", the other salesman Daniel told me. So I asked him about the car I came to test drive. The one listed online as available... the one that was apparently parked on the side of the building with a HOLD sign in the window. "Yeah, I'm sorry but that vehicle just sold the other day. There's a deposit on it now, & it's going through the closing process." So, I asked him about the other car I came to see, which I had already identified on the lot. "Let me go & get the key.", he says. He comes back after almost 10 minutes & tells me he can't find the key. We go out to the lot again & the vehicle is suddenly gone. He says it "It must be out for a test drive with another potential buyer." By this point I'm annoyed, but I stay calm & tell him the plain truth. I really came to see the 1st vehicle that just sold & make an offer, but it's no longer an option so we'll be heading to Fairfield Audi instead. I get in the car with my family & we leave. My father tells me he never saw any vehicle leave the lot for a test drive while I was inside the dealership. If anything, he thinks they may have pulled into the back lot or into the service center. We were 15 miles away when Daniel called & told me that the "sold" vehicle was no longer sold & I was welcome to return & negotiate a deal. Yeah, right. I was beyond annoyed at this point, but we turned around & headed back anyway, only to waste an hour before I realized they wouldn't come down more than 6.5% from sticker price & this was from the manager, Lou. The sales consultant Daniel wouldn't do $hit for me with the price. I offered them a mere 8% less than sticker (& 45% cash down!), & wound up walking out. I'll bet that HOLD sign went right back into the window after they realized they couldn't get a higher price from me that morning by selling it out from under the other customer. At one point the manager actually pulled my mother into his office to talk numbers to her as he saw her leaving the nearby restroom. I'm almost 40 years old. She was just along for the ride & it was incredibly inappropriate of him. The only redeeming quality I seemed to encounter was the business manager, Jenn, who was somewhat friendly & able to quote a slightly lower interest rate (0.4%) from Chase than I was pre-approved for with Capital One. But, let's face it. My credit got me the rate, she just ran my info. And considering the fact that Audi of Fairfield's business manager cut my A.P.R. (relatively) in half when he ran my info, there's no doubt that she actually doubled the "buy rate" on the loan she quoted me in order to add profit to the deal. It's a dirty maneuver that dealerships use to make money on the back end of a sale. In the end, I purchased a later model Audi in Fairfield with the same options, in better condition, for $2,600 less than the bottom line they tried to give me in Danbury. So, let's see... if you don't want to be taken seriously by a sales consultant, you're gullible enough to believe in tiny mark-ups, you enjoy being given the ultimate run-around & you'll be impressed when shaving $470 off the sticker price of $26,370 is Daniel's response to "What's your best price?", then this is the place for you. Otherwise, I'd recommend pretty much any other dealership where genuine human beings work. More
I was looking for a certified pre owned Audi at a good price after some online research I found Weeks pre owned. They had a car I was interested in at a competitive price we talked on the phone I cam price after some online research I found Weeks pre owned. They had a car I was interested in at a competitive price we talked on the phone I came and drove the car loved it and they took care of everything It was a very pleasant experience More
Let me start off by saying that going to a car dealership and buying a car is usually not a pleasant experience. After the experience I had yesterday, I stand corrected. I called Steven on the phone and ask and buying a car is usually not a pleasant experience. After the experience I had yesterday, I stand corrected. I called Steven on the phone and asked about a manual A4 that they had advertised on the internet. He went out, saw the car and confirmed it was there. Four and a half hours after test driving the car, I drove my new car off the lot and headed home. The process was easy, enjoyable, but most importantly short. We will DEFINITELY be back to see Steven for our next Audi. More
What a fantastic experience we had. Wayne Meda is an outstanding example of salesmanship with integrity. He went out of his way to answer all our questions. When there was a minor problem with the auto outstanding example of salesmanship with integrity. He went out of his way to answer all our questions. When there was a minor problem with the auto we purchased, Mr. Meda dealt with the matter without excuse, hesitation, and jumped on getting this lovely car back in top shape. We felt pampered by the entire Weeks Preowned staff, including Business Manager, Jen Brown. Service exceeded our expectations. When they put a giant bow on your used car purchase, you know this is the place to which others need be compared. More
The people I worked with (Jenn and Rich) were very professional, helpful and knowlegable. I enjoyed working with them and will be more than happy to do busines with them in the future as well as rec professional, helpful and knowlegable. I enjoyed working with them and will be more than happy to do busines with them in the future as well as recommend them in the future. My only compliant was that I would have liked to have gotten a little more for my trade in than I did and there was no flexibility in cost of the extended warranty which I was hoping for. That being said, shopping for deals and haggling over price is something I just dont have the time for and I would say the added cost was worth the convenience and professionalism I experienced. More
My salesman Rich Media handled the whole transaction in an expedient manner. Jen Brown handled the paperwork end of things including getting my car registered in NY. I showed up to pick up my car and every an expedient manner. Jen Brown handled the paperwork end of things including getting my car registered in NY. I showed up to pick up my car and everything was ready to go- Rich went over the car functions and set up my Bluetooth and had me out the door in no time. When my plates came in they even sent someone over to my house (about 15 miles away) to personally deliver them so that I would have them right away. I would definitely recommend this dealership and my salesman! More
Awesome job. Would go back again. Both the people I worked with were very friendly, were very helpful and made sure that all my questions were answered. worked with were very friendly, were very helpful and made sure that all my questions were answered. More
Daniel was very professional and listened to what we were looking for in our price range. It was a pleasant experience. The car was ready when he said it would be and overall a good experience. I would go b looking for in our price range. It was a pleasant experience. The car was ready when he said it would be and overall a good experience. I would go back to him when or if I need another car. More
I have bought many Cerified Pre-owed Audi from many dealerships but have to say the best experience I have had to date was with Rich Medla at Weeks Pre-owned. Rich greeted me warmly when I arrived and dealerships but have to say the best experience I have had to date was with Rich Medla at Weeks Pre-owned. Rich greeted me warmly when I arrived and listened to what I wanted and was able in less than a day to find the exact car I wanted. The car was delivered as promised and was in perfect condition. Rich was a gentleman throughout the process and he kept me informed of his progress throughout. I will now by my Audi exclusively from Rich at Weeks Pre-owned and will recommend him to my friends. More
I was drawn to Weeks due to their wide selection of used VWs and competitive pricing; I just purchased a used VW Tiguan in mint condition from Weeks. In fact, I made the trip from New Haven to Danbury to lo VWs and competitive pricing; I just purchased a used VW Tiguan in mint condition from Weeks. In fact, I made the trip from New Haven to Danbury to look at Week's selection. Daniel Putzing (sales) was very helpful, i.e., i came to Weeks to look at several vehicles I had found on their website but after testing driving two vehicles and discussing my needs Daniel suggested a third option, that I had not even considered, as a better value for condition, miles, and accessories. As it turns out, i bought the VW Daniel suggested. Jen Brown, the business manager, worked through my loan application very quickly and we closed our deal in a day or two. The entire process was not only painless but very positive; Weeks has a great selection of cars in great condition, the pricing is reasonable, and the sales/business staff were very helpful. I would highly recommend Weeks Pre-owned for anyone looking for great used vehicles at a good price. More