Danbury Pre-owned Center

The overall buying experience was great from the Sales Manager,Lou as well as the salesmen,Daniel and Jen who handled the finance. I drove my new(pre-owned)VW out the same day. They made me feel comfortab Manager,Lou as well as the salesmen,Daniel and Jen who handled the finance. I drove my new(pre-owned)VW out the same day. They made me feel comfortable and answered all my questions and took care of everything required to do so-I would highly recommend them to anyone i know looking for a pre-owned vehicle-They should ALL be highly commended More

This was our first new/used car purchase in years Anthony made it very easy to choose a car to meet our needs. With all three kids in there teens it was our turn to not drive a "family" car he helped us to p made it very easy to choose a car to meet our needs. With all three kids in there teens it was our turn to not drive a "family" car he helped us to pick the perfect affordable car. We were so very pleased with the time the finance manager Jenn Brown who was able to make it all possible for us and took the time to understand our budget and not go over it in anyway. We are very thankful for the time and effort both Jenn and Anthony gave to us. More

As a proud mother of four, my only daughter passed away from Tay Sachs Disease 17 months ago and the van I owned was over sized for the my family. Wayne, thank you for the way you personally handled my exp from Tay Sachs Disease 17 months ago and the van I owned was over sized for the my family. Wayne, thank you for the way you personally handled my experience and made my purchase a blessing knowing my Bela watched from heaven. You went far and beyond in making sure that I drove away with perfection; everything you promised! More

Over all a great experience!!!! Anthony did a WONDERFUL job from start to finish. I have bought many cars over the last two decades and this truly has been the BEST and EASIEST experience to date!! My job from start to finish. I have bought many cars over the last two decades and this truly has been the BEST and EASIEST experience to date!! My hats off to Antony, Dan, and Jen. THANKS GUYS!!! More

I had a remarkable experience working with Mr. Steven Ferraiuolo and Ms. Jen Brown. I went in with the presumption that I would incur the stereotypical hassle and rigmarole; as this was my first time ind Ferraiuolo and Ms. Jen Brown. I went in with the presumption that I would incur the stereotypical hassle and rigmarole; as this was my first time independently purchasing a vehicle as a young professional. Instead, the duo set a precedence for excellence that will keep me a repeat customer. Steven was diligent in following up and agreeing to fair terms in a very timely manner while Jen was amiable, assuring, and provided the wealth of knowledge needed when financing a vehicle. The duration of my transaction from initial phone call to delivery was less than 24 hours. Since then, both Steven and Jen have reached out multiple times to see how I was and if I needed anything. I am not one to take the time to offer feedback publicly but I could not be any more content with my buying experience and my new Audi. To anyone looking for a car purchasing experience that will differ from any other, do inquire with these two first. More

I was looking for a car and i had in mind what kind of car i really wanted and on my way to work everyday i would always look at this car place and i told my parents about it and one day after work. We ma car i really wanted and on my way to work everyday i would always look at this car place and i told my parents about it and one day after work. We made a visit to the car place and we were looking at 2013 Volkswagen golfs and Daniel Putzig the sales consultant came out and gave us prices on the car and i wanted to know more about it so we went inside and sat down and got to learn about the car more and he explained everything to us before buying it and then by the end of the visit i had made my decision and i wanted that car and then we had spoke to Jen Brown the business manager and she had went of her way to help me get this car i wanted.I want to thank you both for everything you have done to help me get my first car and go out of your way just to help me.You guys are both great thank you again! More

Rich Medla was a pleasure to do business he made the entire car buying experience effortless. After he showed us two vehicles to test drive we wound up purchasing booth at a fair price for both vehicles entire car buying experience effortless. After he showed us two vehicles to test drive we wound up purchasing booth at a fair price for both vehicles and to date since the purchase we are completely satisfied with either vehicle. I can thank Rich and Jen for all of their efforts during the car buying process. More

These guys are total sharks. With friendly smiles that never touch their eyes they'll try & convince you that they've done all they can to meet your goals in purchasing a certified Audi. The reality is th never touch their eyes they'll try & convince you that they've done all they can to meet your goals in purchasing a certified Audi. The reality is they'll employ every tactic in the book (& some that aren't) trying to get you to OVERPAY. Prepare to be thoroughly screwed with unless you enjoy paying sticker prices. I went there on a Saturday morning & met with Rich. We looked at a couple of vehicles, he gave me his card & assured me that he worked every Saturday & he'd be in touch. I received two immediate follow-up emails from him, to which I replied but received no additional response. I sent him another email about a week & a half later telling him that I'd be returning for a test drive on the upcoming Saturday. Again, no response. So my family & I took the long drive to Danbury that Saturday (my day off) to find that Rich wasn't there. "I think he's on vacation this week. I'm not sure.", the other salesman Daniel told me. So I asked him about the car I came to test drive. The one listed online as available... the one that was apparently parked on the side of the building with a HOLD sign in the window. "Yeah, I'm sorry but that vehicle just sold the other day. There's a deposit on it now, & it's going through the closing process." So, I asked him about the other car I came to see, which I had already identified on the lot. "Let me go & get the key.", he says. He comes back after almost 10 minutes & tells me he can't find the key. We go out to the lot again & the vehicle is suddenly gone. He says it "It must be out for a test drive with another potential buyer." By this point I'm annoyed, but I stay calm & tell him the plain truth. I really came to see the 1st vehicle that just sold & make an offer, but it's no longer an option so we'll be heading to Fairfield Audi instead. I get in the car with my family & we leave. My father tells me he never saw any vehicle leave the lot for a test drive while I was inside the dealership. If anything, he thinks they may have pulled into the back lot or into the service center. We were 15 miles away when Daniel called & told me that the "sold" vehicle was no longer sold & I was welcome to return & negotiate a deal. Yeah, right. I was beyond annoyed at this point, but we turned around & headed back anyway, only to waste an hour before I realized they wouldn't come down more than 6.5% from sticker price & this was from the manager, Lou. The sales consultant Daniel wouldn't do $hit for me with the price. I offered them a mere 8% less than sticker (& 45% cash down!), & wound up walking out. I'll bet that HOLD sign went right back into the window after they realized they couldn't get a higher price from me that morning by selling it out from under the other customer. At one point the manager actually pulled my mother into his office to talk numbers to her as he saw her leaving the nearby restroom. I'm almost 40 years old. She was just along for the ride & it was incredibly inappropriate of him. The only redeeming quality I seemed to encounter was the business manager, Jenn, who was somewhat friendly & able to quote a slightly lower interest rate (0.4%) from Chase than I was pre-approved for with Capital One. But, let's face it. My credit got me the rate, she just ran my info. And considering the fact that Audi of Fairfield's business manager cut my A.P.R. (relatively) in half when he ran my info, there's no doubt that she actually doubled the "buy rate" on the loan she quoted me in order to add profit to the deal. It's a dirty maneuver that dealerships use to make money on the back end of a sale. In the end, I purchased a later model Audi in Fairfield with the same options, in better condition, for $2,600 less than the bottom line they tried to give me in Danbury. So, let's see... if you don't want to be taken seriously by a sales consultant, you're gullible enough to believe in tiny mark-ups, you enjoy being given the ultimate run-around & you'll be impressed when shaving $470 off the sticker price of $26,370 is Daniel's response to "What's your best price?", then this is the place for you. Otherwise, I'd recommend pretty much any other dealership where genuine human beings work. More

I was looking for a certified pre owned Audi at a good price after some online research I found Weeks pre owned. They had a car I was interested in at a competitive price we talked on the phone I cam price after some online research I found Weeks pre owned. They had a car I was interested in at a competitive price we talked on the phone I came and drove the car loved it and they took care of everything It was a very pleasant experience More

Let me start off by saying that going to a car dealership and buying a car is usually not a pleasant experience. After the experience I had yesterday, I stand corrected. I called Steven on the phone and ask and buying a car is usually not a pleasant experience. After the experience I had yesterday, I stand corrected. I called Steven on the phone and asked about a manual A4 that they had advertised on the internet. He went out, saw the car and confirmed it was there. Four and a half hours after test driving the car, I drove my new car off the lot and headed home. The process was easy, enjoyable, but most importantly short. We will DEFINITELY be back to see Steven for our next Audi. More