Danbury Pre-owned Center

I purchased this car from out of state (Maine) and was sight unseen (it was a certified pre-owned VW). Rich Medla was great to work with and provided me with the information I needed (including additiona sight unseen (it was a certified pre-owned VW). Rich Medla was great to work with and provided me with the information I needed (including additional photos) to feel confident I was getting a quality vehicle as described. I have purchased cars from out of state (via the internet) in the past and this was by far the best experience. Pricing was very good for a certified car and the negotiating process straightforward, quick and simple. There was a small bump in the road getting paperwork out which impacted my ability to pick up the car and necessitated me having to ship it. Fortunately, Rich went above and beyond to make this a positive experience and covered the shipping expenses. You rarely see this kind of integrity in the car industry. I would highly recommend Weeks and Rich, particularly if one is considering an out of state sale. More

Buying a car should not be this much work. This dealer is a shining example of what gives used car dealers a bad name so watch them like hawks and double-check everything. They give you friendly, prompt is a shining example of what gives used car dealers a bad name so watch them like hawks and double-check everything. They give you friendly, prompt service but while doing so, will nickle and dime you at every turn. First, they will tell you they are able to find you the best financing options but I was able to find a MUCH lower interest rate on my own in less than 5 min. And then then had the audacity to try to convince me to go with the higher quote. Clearly they're getting a kick-back. Second, insist on an itemized invoice. I had to ask 2 different people a total of 5 times and threaten to walk away from the deal to get one. Third, their registration and documentation fees are egregiously high so be sure to ask about them and factor that into your deal. Fourth, double-check all the documentation at closing. Even after confirming the loan terms with me, paperwork showed entirely different terms. And lastly, be sure you're getting all the benefits of your CPO Warranty. The last point on the Audi CPO Warranty states, "Your car is clean and fully fueled." The car had a half a tank of gas. I'll leave it to you to decide whether a dealer who conveniently made so many slips accurately performed the 300+ point inspection and certification process but for me, it was the last straw to a truly miserable experience. More

Gary Pelletier was very helpful from the second I walked into the dealership. He helped make the used car buying experience a breeze and would recommend his business to anyone in the market for a used car. into the dealership. He helped make the used car buying experience a breeze and would recommend his business to anyone in the market for a used car. More

The overall buying experience was great from the Sales Manager,Lou as well as the salesmen,Daniel and Jen who handled the finance. I drove my new(pre-owned)VW out the same day. They made me feel comfortab Manager,Lou as well as the salesmen,Daniel and Jen who handled the finance. I drove my new(pre-owned)VW out the same day. They made me feel comfortable and answered all my questions and took care of everything required to do so-I would highly recommend them to anyone i know looking for a pre-owned vehicle-They should ALL be highly commended More

This was our first new/used car purchase in years Anthony made it very easy to choose a car to meet our needs. With all three kids in there teens it was our turn to not drive a "family" car he helped us to p made it very easy to choose a car to meet our needs. With all three kids in there teens it was our turn to not drive a "family" car he helped us to pick the perfect affordable car. We were so very pleased with the time the finance manager Jenn Brown who was able to make it all possible for us and took the time to understand our budget and not go over it in anyway. We are very thankful for the time and effort both Jenn and Anthony gave to us. More

As a proud mother of four, my only daughter passed away from Tay Sachs Disease 17 months ago and the van I owned was over sized for the my family. Wayne, thank you for the way you personally handled my exp from Tay Sachs Disease 17 months ago and the van I owned was over sized for the my family. Wayne, thank you for the way you personally handled my experience and made my purchase a blessing knowing my Bela watched from heaven. You went far and beyond in making sure that I drove away with perfection; everything you promised! More

Over all a great experience!!!! Anthony did a WONDERFUL job from start to finish. I have bought many cars over the last two decades and this truly has been the BEST and EASIEST experience to date!! My job from start to finish. I have bought many cars over the last two decades and this truly has been the BEST and EASIEST experience to date!! My hats off to Antony, Dan, and Jen. THANKS GUYS!!! More

I had a remarkable experience working with Mr. Steven Ferraiuolo and Ms. Jen Brown. I went in with the presumption that I would incur the stereotypical hassle and rigmarole; as this was my first time ind Ferraiuolo and Ms. Jen Brown. I went in with the presumption that I would incur the stereotypical hassle and rigmarole; as this was my first time independently purchasing a vehicle as a young professional. Instead, the duo set a precedence for excellence that will keep me a repeat customer. Steven was diligent in following up and agreeing to fair terms in a very timely manner while Jen was amiable, assuring, and provided the wealth of knowledge needed when financing a vehicle. The duration of my transaction from initial phone call to delivery was less than 24 hours. Since then, both Steven and Jen have reached out multiple times to see how I was and if I needed anything. I am not one to take the time to offer feedback publicly but I could not be any more content with my buying experience and my new Audi. To anyone looking for a car purchasing experience that will differ from any other, do inquire with these two first. More

I was looking for a car and i had in mind what kind of car i really wanted and on my way to work everyday i would always look at this car place and i told my parents about it and one day after work. We ma car i really wanted and on my way to work everyday i would always look at this car place and i told my parents about it and one day after work. We made a visit to the car place and we were looking at 2013 Volkswagen golfs and Daniel Putzig the sales consultant came out and gave us prices on the car and i wanted to know more about it so we went inside and sat down and got to learn about the car more and he explained everything to us before buying it and then by the end of the visit i had made my decision and i wanted that car and then we had spoke to Jen Brown the business manager and she had went of her way to help me get this car i wanted.I want to thank you both for everything you have done to help me get my first car and go out of your way just to help me.You guys are both great thank you again! More

Rich Medla was a pleasure to do business he made the entire car buying experience effortless. After he showed us two vehicles to test drive we wound up purchasing booth at a fair price for both vehicles entire car buying experience effortless. After he showed us two vehicles to test drive we wound up purchasing booth at a fair price for both vehicles and to date since the purchase we are completely satisfied with either vehicle. I can thank Rich and Jen for all of their efforts during the car buying process. More