Danbury Pre-owned Center
Danbury, CT
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1,345 Reviews of Danbury Pre-owned Center
There isn't a word, that describes, how horrific this car dealership is. Lie lie lie lie lie. They refuse to reimburse me in full, which they all said they would do, for the remainder of my registration fees dealership is. Lie lie lie lie lie. They refuse to reimburse me in full, which they all said they would do, for the remainder of my registration fees. My apr, on the loan, was not what I signed for, they increased it. The window tint was so far over the allowable shade, it was more than double the allowable darkness, it didn't have the navigation system as advertised. They also didn't reimburse me for the inspection sticker. Even though I am out of state, the dealership is fully aware of Massachusetts allowable tint darkness, I was told this by an attorney. When they attached my plate to the car I was purchasing, they couldn't get the bolt in one of the holes. They pushed up the plate, so I wouldn't notice. AND to make this even more disgusting, they put the dealership plate, from where I purchased my trade in, plate bracket on! The comments I heard from that! Mostly xxx and Unbelievable that they would sell a car, and be so lazy, not to remove the bolt, and the plate braket from another dealership.Lots of laughs on their intelligence! BBB and Consumer Protection will be hearing about this. I ended up trading in this car, just because I wanted no memories of this dealership. I didn't even want to drive it anymore. They are that bad and sleazy. More
Very friendly salesman Stephen was. He handled my purchase with ease. Love that the whole process was easy & quick. I will definitely recommend this dealership to my family and friends He handled my purchase with ease. Love that the whole process was easy & quick. I will definitely recommend this dealership to my family and friends! More
Very friendly knowledgeable and accommodating. Stephen couldn't have been more pleasant. Great place to buy a car after 11 years with my old VW. Stephen couldn't have been more pleasant. Great place to buy a car after 11 years with my old VW. More
I purchased a used car from Stephan Mortati at Danbury Pre-Owned Center 2 weeks ago. Stephan was professional and personable and very helpful in answering any questions we had. The process was easy and sm Pre-Owned Center 2 weeks ago. Stephan was professional and personable and very helpful in answering any questions we had. The process was easy and smooth! We were able to trade in my older car. A great experience! Thank you! More
Derek, my salesman, was great. I was in a bind with purchasing a car, and he was nice enough to pick up my call on a Sunday and answer all of my questions. By Monday, we had a deal I was in a bind with purchasing a car, and he was nice enough to pick up my call on a Sunday and answer all of my questions. By Monday, we had a deal in place and with all the associated paperwork. Derek and the rest of the Danbury Pre-Owned Center staff made the transaction easy and seamless. Thanks again, we love our new Audi Q6 E-tron!!! More
Derek was so helpful and communicative from start to finish. He answered all my questions, helped get all the paperwork sorted and gave me a very fair price for my trade in. The car I purchased was pri finish. He answered all my questions, helped get all the paperwork sorted and gave me a very fair price for my trade in. The car I purchased was priced competitively and I was happy with the whole process. Usually car buying is a headache, but this was the smoothest purchase I've ever made. I highly recommend this dealership and Derek Smith for your car buying needs. More















