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Danbury Kia - Service Center

Danbury, CT

4.9
956 Reviews

956 Reviews of Danbury Kia - Service Center

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April 09, 2015

Short and pleasant wait Timely and perfect workmanship. Nice place to be!! Pleasant people, clean, welcoming and makes the recall painless. All the sales & repair techs are More

by Bob & Mary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : The tachnical team, Tim Allen
Apr 14, 2015 -

Danbury Kia responded

Thank you for sharing your experience with us. We are very lucky to have the amazing staff that we do and we are pleased to hear that they made your experience so great. We appreciate your business and hope to work with you more in the future.

Jul 14, 2020 -

Bob & Mary responded

Our pleasure and thank all of you again, especially Jeff Sousou! Warm regards, Mary and Bob

April 08, 2015

Service recall and engine adjustment I had what it sounded to be a lifter knock and needed a recall taken care of. They got me in quick, Everyone whom I spoke with was friendly. They got More

by michael131186
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 08, 2015 -

Danbury Kia responded

Thank you for sharing your experience with us. We are pleased to hear that our staff got you taken care of quickly. Customer satisfaction is very important to all of us here at Danbury Kia. We appreciate your business and really hope to have the privilege of working with you more in the future.

April 05, 2015

Long wait for a oil change I had my 9 month old with me, so waiting a hour and a half for an oil change and tire rotation is unheard of. I realize I get a "Multi-Point" inspecti More

by mcronin911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
Apr 06, 2015 -

Danbury Kia responded

Thank you for sharing your feedback with us. We understand how valuable your time is and we apologize for any inconvenience that was caused by your waiting time. We try to get everyone taken care of as quickly as possible. We are always trying to improve to be the best that we can be. We appreciate your business.

April 04, 2015

Great Job John called me from service and informed me of my repairs. Also how much would it be before they started repairing my car. Which I think it's great th More

by Tmuniz452
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John in repair
Apr 06, 2015 -

Danbury Kia responded

Thank you for your kind words. We are happy to hear that John communicated everything with you and made your experience so great. Thank you for your recommendation and business. We look forward to working with you more in the future.

March 05, 2015

Bill did an excellent job and your appointment desk was exce This service visit was for 15,000 oil change and service. They took it in right away and everything was done as expected. The parts manager was very More

by ridgerunner16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Pfeiffer
Mar 25, 2015 -

Danbury Kia responded

Thank you for sharing your experience with us. We are pleased to hear that our service department took such great care of you. Bill is a great guy and we are lucky to have him on our team. We appreciate your business and hope to work with you again in the future.

February 07, 2015

Very helpful and quick I was told a hour for my service but I ended up being just about 30 minutes for my first service. Also I got plenty of reminders prior to my service a More

by KLynn3656
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 09, 2015 -

Danbury Kia responded

Thank you for sharing your experience with us. We love being able to get our customers back on the road as quickly as possible. We are glad that you appreciated the reminders. Thank you for your business and we look forward to your next visit.

December 12, 2014

Problems with a dead battery. Thanks God that Chris in the service department was able to resolve the problem with the power draw causing the dead battery. It is a pleasure to get More

by j1nobs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Komarowsky and Chris in service.
October 22, 2014

Always Perfect. Every time, perfect service. Friendly, helpful staff. Fast service. Always accomidating. I can't imagine going anywhere else. They keep my high milea More

by Jazz935
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BJ Ashley
Oct 29, 2014 -

Danbury Kia responded

Thank you for the kind words. We can't thank you enough for your continued business. We are always here to accommodate you and your Kia Soul. We look forward to your next visit.

September 27, 2014

Service Advisor The service advisor, BeeJay was extremely professional and help me through the process. She is friendly and made sure I was taken of correctly which i More

by Freelun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BeeJay Ashley
Sep 29, 2014 -

Danbury Kia responded

Thank you for sharing the experience you had in our service department. Customer service is a top priority here at Danbury Kia. We are always here for any service needs that you may have. We look forward to assisting you in the future.

September 27, 2014

Awesome as always!!! Another excellent experience. Having purchased 2 vehicles form this Kia location from Joann (who is exceptional), I brought the Kia Soul in for a rout More

by revealingpoint
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BeeJay
Sep 29, 2014 -

Danbury Kia responded

We can't thank you enough for this review and for your recommendation. Here at Danbury Kia, we truly value our customers time. We understand how busy you are and we are glad that our team was able to assist you in a timely manner. We are here for all of your Kia needs. We look forward to your next visit.

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