Danbury Kia - Service Center

2 Excellent employees made the experience I went to the Kia Service Dept to have recall work done. The experience was a very good one. Billy was very helpful in directing me where to go and I went to the Kia Service Dept to have recall work done. The experience was a very good one. Billy was very helpful in directing me where to go and park when there was no parking. He quickly took my vehicle. At the end of the service, he greeted me and quickly helped me to my car. He was professional, friendly and very efficient. Upon checking in the Service representative had another customer. Tiffany quickly greeted me in the meantime. After checking in, I went to the waiting room. Tiffany immediately came to the waiting room and asked if I would prefer not to wait for the 2 1/2 hours. She offered a loaner car. Tiffany was quickly set everything up and I was on my way. Having been in the service industry myself, I recognize employees that go the extra for customers. Both Tiffany and Billy showed this quality. Thank you for making a the experience into such a pleasant one. More

Amazing service The service team is fabulous. Very helpful and quick. Will bring back both our cars. TV coffee and tea and alway pleasant conversation with the sales The service team is fabulous. Very helpful and quick. Will bring back both our cars. TV coffee and tea and alway pleasant conversation with the sales staff. Would recommend highly . More

fine and dandy Everything was fine Personnel friendly, waiting area clean work done promptly and thoroughly I was in and out of there in less than forty five minute Everything was fine Personnel friendly, waiting area clean work done promptly and thoroughly I was in and out of there in less than forty five minutes.. More

Good experience today Customer service and friendliness are always very good at Kia. They are generally timely with my services. In the past I had many issues trying to acc Customer service and friendliness are always very good at Kia. They are generally timely with my services. In the past I had many issues trying to access people by phone when I call but more recently, it's been much better. The cost of services sometimes feels high. Last time I was there they recommended a transmission fluid flush and I was able to get it elsewhere for over $100 less. The lounge is comfortable, but the coffee is terrible! :-) More

Excellent service!! Prompt service. Beat the expected wait time by a half hour. Excellent customer service and comfortable waiting area. Will definitely use again if I Prompt service. Beat the expected wait time by a half hour. Excellent customer service and comfortable waiting area. Will definitely use again if I need service or to perform recall work as was performed this visit. More

Excellent !!! Very professional, reliable and friendly!!! There was a excellent visit from ATo Z... Git problems with breaks and tires and they did also a car inspe Very professional, reliable and friendly!!! There was a excellent visit from ATo Z... Git problems with breaks and tires and they did also a car inspection to be sure about safety and service quality...You guys ROCK!!! Thank you!!! More

Kia Service Courteous and dependable service at reasonable price......oil change, fixed tire pressure warning light, and performed software upgrade.......car was Courteous and dependable service at reasonable price......oil change, fixed tire pressure warning light, and performed software upgrade.......car was ready on time.......well done! More

Great service This dealership is nothing short of fantastic from the salesmen to the service department. I got a great deal on my car and the service people are al This dealership is nothing short of fantastic from the salesmen to the service department. I got a great deal on my car and the service people are all friendly. I moved to Dutchess County, NY but still make the trip to Danbury to have my car serviced. More

Service Finished work on time as promised. Clean waiting room and bathrooms, with beverages available while I waited. Service department took care of me quick Finished work on time as promised. Clean waiting room and bathrooms, with beverages available while I waited. Service department took care of me quickly and efficiently. More