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914 Reviews of Danbury Kia - Service Center
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April 05, 2015
Long wait for a oil change I had my 9 month old with me, so waiting a hour and a half for an oil change and tire rotation is unheard of. I realize I get a "Multi-Point" inspecti I had my 9 month old with me, so waiting a hour and a half for an oil change and tire rotation is unheard of. I realize I get a "Multi-Point" inspection as well on the car, but Valvoline has that as well and can do what I just had done there in 30 minutes flat on a busy day. So, I would say the time it takes to perform maintenance needs to be improved. Also, I noticed their wasn't a baby changing station in the mens room? More
by mcronin911
Employees Worked With
Unknown
April 04, 2015
Great Job John called me from service and informed me of my repairs. Also how much would it be before they started repairing my car. Which I think it's great th John called me from service and informed me of my repairs. Also how much would it be before they started repairing my car. Which I think it's great that he did that for that reason I would recommend your dealership to any one and of the excellent work you do there. More
by Tmuniz452
Employees Worked With
John in repair
March 05, 2015
Bill did an excellent job and your appointment desk was exce This service visit was for 15,000 oil change and service. They took it in right away and everything was done as expected. The parts manager was very This service visit was for 15,000 oil change and service. They took it in right away and everything was done as expected. The parts manager was very pleasant and helpful to me as well. More
by ridgerunner16
Employees Worked With
Bill Pfeiffer
February 07, 2015
Very helpful and quick I was told a hour for my service but I ended up being just about 30 minutes for my first service. Also I got plenty of reminders prior to my service a I was told a hour for my service but I ended up being just about 30 minutes for my first service. Also I got plenty of reminders prior to my service appointment that were very useful. The email one was the best reminder because I was able to go back and look at it easily. I would say the only negative thing I had was once I was back in my car ,my phone no longer connected via Bluetooth and I had to reset. I didn't know my service appointment would effect that. More
by KLynn3656
December 12, 2014
Problems with a dead battery. Thanks God that Chris in the service department was able to resolve the problem with the power draw causing the dead battery. It is a pleasure to get Thanks God that Chris in the service department was able to resolve the problem with the power draw causing the dead battery. It is a pleasure to get in the car and have it start every time. More
by j1nobs
Employees Worked With
Daniel Komarowsky and Chris in service.
October 22, 2014
Always Perfect. Every time, perfect service. Friendly, helpful staff. Fast service. Always accomidating. I can't imagine going anywhere else. They keep my high milea Every time, perfect service. Friendly, helpful staff. Fast service. Always accomidating. I can't imagine going anywhere else. They keep my high mileage Kia Soul running like new. More
by Jazz935
Employees Worked With
BJ Ashley
September 27, 2014
Service Advisor The service advisor, BeeJay was extremely professional and help me through the process. She is friendly and made sure I was taken of correctly which i The service advisor, BeeJay was extremely professional and help me through the process. She is friendly and made sure I was taken of correctly which is always a relieve. More
by Freelun
Employees Worked With
BeeJay Ashley
September 27, 2014
Awesome as always!!! Another excellent experience. Having purchased 2 vehicles form this Kia location from Joann (who is exceptional), I brought the Kia Soul in for a rout Another excellent experience. Having purchased 2 vehicles form this Kia location from Joann (who is exceptional), I brought the Kia Soul in for a routine oil change. When I arrived, I mentioned to BeeJay that I was running on a tight schedule that day because I had to get my mom to the doctor and had to be out by 11:00am sharp! Well, wouldn't you know it, out the door by 11:00am as promised. Thanks to Joann, Joe, BeeJay, and the Kia Service Team, this Kia location is top notch and will continue to recommend them to others! Great job guys! More
by revealingpoint
Employees Worked With
BeeJay
September 14, 2014
Service Desk Receptionist My experience at Kia has always been a wonderful time. No problems, nice and easy! The lady at the front desk of the Service department is always so f My experience at Kia has always been a wonderful time. No problems, nice and easy! The lady at the front desk of the Service department is always so friendly, she's a very sweet lady. More
by Teri4167
Employees Worked With
BJ Ashley
September 09, 2014
Quick and professional I was very impressed with the speed and quality of the work that was done. I arrived 30 minutes early for my appointment but they took me right in. I was very impressed with the speed and quality of the work that was done. I arrived 30 minutes early for my appointment but they took me right in. They were very friendly and the price was lower than I expected. More
by Mdurdovic
