Back

Danbury Kia - Service Center

Danbury, CT

4.9
958 Reviews

958 Reviews of Danbury Kia - Service Center

Sort by
May 01, 2018

Service department the service department has always been friendly and efficient in my visits to your facility and they have treated me with respect and politeness at More

by KIa user
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sousou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelvin Brito
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Rhode
May 02, 2018 -

Danbury Kia responded

Thank you for your feedback!

April 22, 2018

Quick and Easy It's always a pleasure working with the Service team, from booking the reservation to the status call and the pick-up and payment. Thanks! More

by RobM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Brito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2018 -

Danbury Kia responded

Thanks for the five stars! We always appreciate customer feedback.

April 15, 2018

Expensive but courteous Expensive. Courteous. Hard to reach by phone. Problem fixed but could have paid less. Warranty repair was appreciated. Not applying coupon was a ha More

by Gianna Fiorentini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Brito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2018 -

Danbury Kia responded

Thank you for your feedback. We are glad to hear that any issues were resolved.

March 25, 2018

Friendly Professional Service I had my car for routine servicing several times so far in the past year and some months, and have always been pleased with how courteous and professi More

by pete
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Brito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Fauci
Mar 26, 2018 -

Danbury Kia responded

Thank you for your feedback!

March 16, 2018

Happy with the service dept I had a bad experience in the past and was hesitant to use this dealer again. But I am glad I gave them another chance. The service has improved and I More

by zyggy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark - remote car starter installer, Al Rhode
Mar 16, 2018 -

Danbury Kia responded

Thank you for your feedback! We appreciate your willingness to give our service department another chance to assist you.

March 02, 2018

friendly and helpful Friendly and helpful easy to make an appointment quick turnaround only problem is the parking for service is not well marked and hard to find a safe p More

by Love Blue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abby Swartz, Al Rhode
Mar 05, 2018 -

Danbury Kia responded

Thank you for your feedback!

February 16, 2018

great place to buy/lease great car dealership...staff competent and friendly...lease prices were very competitive as well as trade values...easy to get to from westchester and More

by divorcelawyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Rhode, Adam Fauci
Feb 16, 2018 -

Danbury Kia responded

Thank you for the five stars!

February 02, 2018

Excellent as always! We are VERY pleased with our recent service experience! KIA stands behind their product and fulfilled a very expensive warranty repair without any que More

by Linda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abby Swartz, Al Rhode
Feb 02, 2018 -

Danbury Kia responded

Thanks for the five stars Linda!

January 14, 2018

great service Al was able to take me in at the last minute and the servicemen were able to resolve my issue quickly and with great professionalism. More

by jojoc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Rhode
Jan 15, 2018 -

Danbury Kia responded

Thanks for the five stars!

January 06, 2018

Lifesaving help I had a 2 year old Kia, but when my 23 year old son was diagnosed with cancer my mind was elsewhere. I did not service the car and seized the engine. More

by Melanie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff (mechanic) and General Manager , Jimmy Canavan, Jake Green, Al Rhode, James Skarzenski
Jan 08, 2018 -

Danbury Kia responded

Thanks for the five stars! We are so glad we could make everything work for you. We hope to see you again!

...
83
...